Zeal Reviews 

445
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, knowledgeable, and professional, making interactions pleasant and clear. People frequently highlight the first-class service as exemplary, efficient, and professional, often leading to significant tax savings. Reviewers appreciate the clear explanations and prompt responses, making the overall process easy and stress-free. Many customers found the company to be an easy and reliable partner, consistently delivering on their promises. Reviewers often express gratitude for the valuable advice and guidance provided, which has resulted in significant positive outcomes.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, efficiency, and... See more

Service

Consumers find service to be positive, with many describing it as professional, clear, and exemplary from... See more

Customer service

Reviewers highlight positive aspects of customer service, with many expressing gratitude for the helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Process was very quick and easy. Comms were via email and telephone, in an easy to understand language, no financial jargon and the process was explained fully. No hesitation in using these guys aga... See more

Rated 5 out of 5 stars

Nothing was too much trouble, everyone was incredibly helpful and every question we had was answered promptly. We wouldn't hesitate recommending Zeal. Thank you very much for such a first class servic... See more

Rated 5 out of 5 stars

Painless and ultimately profitable process from our side, even with our own delays in being able to obtain some necessary information. We'd certainly use Zeal again if needed. Thanks.

Company replied

Rated 5 out of 5 stars

Was referred by accountant and glad I was. So refreshing to deal with an efficient and friendly company. From start to finish (which wasn't long at all) a pleasure to deal with. Lee who did the sur... See more

Company replied


Company details

  1. #1 of 2 best companies in Tax Department
  2. #40 of 105 best companies in Alternative Financial Services
  3. #17 of 37 best companies in Tax advisor

Written by the company

Wave goodbye to conventional tax advisors. Say hello to Zeal. Zeal are Chartered Tax Advisors who help business owners claim a specialist tax relief on the embedded fixtures found in and under their commercial properties. Items like electrical and heating systems, pipework, flooring, kitchens, bathrooms and more. On average we help owners save around £35,000 in tax - many even receive a cash tax rebate for tax they didn't know they had overpaid. Zeal work on a paid-by-results basis so there are no fixed or upfront fees. As members of the Chartered Institute of Taxation, our team have many years of experience in capital allowances and our process is fully compliant with HMRC guidelines. We have claimed back millions of pounds in tax for business property owners and are proud of our 100% success rate on HMRC submitted claims. We offer an excellent aftercare service and are here as long as you need us to give you support in applying your savings to future tax payments. For more visit www.gozeal.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

445 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(445)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great ongoing support

We made a claim a few years back with the help of HJR (now Zeal) and were really happy with every aspect of that. Now selling our business, we contacted Zeal just for some advice and got so much more. Matt couldn't have been more helpful, liaising with our accountant and solicitor at no additional charge and turning what could have been difficult into an easy, stress free process. Huge thanks.

17 July 2024
Unprompted review
Zeal logo

Reply from Zeal

Thanks for taking the time to leave a review Kate. Glad we could make this process stress free for you!

Rated 5 out of 5 stars

Great service

Great service, everything was explained in detail and easy to understand what they were doing.

11 June 2024
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Reply from Zeal

Thank you for sharing your experience with Zeal Andrew!

Rated 5 out of 5 stars

When I received a call from Jack at…

When I received a call from Jack at zeal , I thought it was just a scam , but I am glad I went ahead with there help , they have saved my small struggling business a lot of money over the next few years, also put me in contact with an accountant named Marcus who was also very helpful , obviously there is a fee , but nothing compared to what they have saved me , I would certainly say to anyone if they get a call , don’t hesitate, you have nothing to lose .

5 June 2024
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Reply from Zeal

Thanks for sharing your experience with Zeal :) So many business owners have the same dilemma but this genuine tax relief is available to businesses of all sizes - and most just don't know it! So pleased we could help you get such a good result.

Rated 5 out of 5 stars

wonderful…

Everyone was very helpful in getting our tax back

16 May 2024
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Reply from Zeal

Thanks for taking the time to leave a review Pamela! Much appreciated :)

Rated 5 out of 5 stars

I dealt with Zeal (Matt Jeffery) who…

I dealt with Zeal (Matt Jeffery) who helped with me comlete the right HMRC forms for capital gains tax following a sale of a property.
Matt was excellent in the quality of his support and the timeliness. I thoroughly recommend Zeal and Matt without any reservations.
Thank you Matt for all your help.

9 April 2024
Unprompted review
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Reply from Zeal

Thanks for taking the time to leave Zeal a 5* review Tim!

Rated 5 out of 5 stars

Efficient and professional

Very impressed with how easy it is to deal with this company. From start to finish they were very professional and was quick to respond. The tax I was supposed to pay this year has been wiped out with my capital allowance (though I paid that tax to them plus a bit more for their fees). However. I still have CA credit left so will be saving that in future years. Very happy with my experience.

5 April 2024
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Reply from Zeal

Thank you for sharing such a great review! Pleased we could help you legitimately reduce your tax liability :)

Rated 5 out of 5 stars

Don’t overlook the Capital Allowances on Commercial property.

The experience with Zeal was pain free for my client who was extremely happy with the outcome. The work was efficiently carried out and it took little time.

For me recommending Zeal to handle a Capital Allowamce claim was a great idea as this area of tax work is way beyond my expertise and with such a good outcome for my client I will happily recommend other commercial property owners to follow suit and engage Zeal to deal with their Capital Allowamce claim.

14 March 2024
Zeal logo

Reply from Zeal

Thanks for taking the time to share your experience John, we are always on hand to help both you and your clients in any way we can!

Rated 5 out of 5 stars

I gave a referral to Zeal 7 days before…

I gave a referral to Zeal 7 days before the 31st January tax return deadline, they contacted the client immediately and upon instruction the survey was carried out next day, the report was then submitted and amended tax returns filed before the 31st January deadline. The client then received a tax refund within 7 days. So i have a very happy and delighted client.

24 January 2024
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Reply from Zeal

Thrilled we could help your client Roy, thank you for recommending them to Zeal!

Rated 5 out of 5 stars

After discussion Zeal took our total…

After discussion Zeal took our total tax review along with the capital allowence claim and submitted it to HMRC, making the transaction seamless and straight forward. they were also cheaper than some competitors will use again.

19 October 2023
Zeal logo

Reply from Zeal

Thank you for the 5* review Christine :)

Rated 4 out of 5 stars

Straight talking and personable.

Straight talking and personable.
Process handled quickly and quite efficiently.
Resulting capital allowances achieved better than expected…
Would happily recommend to friends..

4 March 2024
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Reply from Zeal

Thanks for the great review Jon, so glad we could help!

Rated 5 out of 5 stars

Great service

Friendly, efficient, really helpful. Can’t recommend enough.

19 February 2024
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Reply from Zeal

Thank you Jon for sharing your comments :)

Rated 5 out of 5 stars

Easy, quick and straightforward!

Zeal have provided excellent service, identifying and claiming Capital Allowances for our business. We would highly recommend them.

13 February 2024
Zeal logo

Reply from Zeal

Thank you for your review! We're glad you were happy with our service.

Rated 5 out of 5 stars

Excellent saved us £3000

Efficient well organised got the job done and saved us £3000. Thank you very much!

8 February 2024
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Reply from Zeal

Our team are pleased we were able to get you a great result! Thanks for the review.

Rated 1 out of 5 stars

Continual cold calling

This company does not seem to take no for an answer. Call once, get told no thank you and move on. This daily calling is not endearing, and would not motivate me to do business with you.

I have emailed you at your hello gozeal email address, with my business details for removal from your database.

24 January 2024
Unprompted review
Zeal logo

Reply from Zeal

Hi Paul, thank you for your feedback and providing additional contact details so we can identify if you are on our system. We will look into this for you.

Rated 5 out of 5 stars

Great service

Worked with Mark Woolley at Zeal and I plan to work with him again! Mark was very professional and knowledgable.

9 January 2024
Zeal logo

Reply from Zeal

Thank you for the 5* review

Rated 5 out of 5 stars

Helpful and clear self assessment advice

Matt Jeffrey has been so helpful providing me with really useful advice and guidance in completing my self assessment. As a newcomer to letting a holiday flat, I was at first daunted by completing my first self assessment to reflect this, and the task hung over me like a heavy weight. With his careful advice and expertise Matt has made this process clear and definitely lightened the load that I was feeling. I am now far more confident about tackling future self assessments, and I have Matt to thank for this.

14 November 2023
Unprompted review
Zeal logo

Reply from Zeal

Thank you for your excellent review Lucy, we really appreciate you sharing your experience with Zeal :)

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