We ordered 2 shelves plus brackets on 10th May. We have received no contact since. We have attempted to contact them 17 times, using their email, their online form, the number on their website, a... See more
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Ordered some rustic shelves and brackets prior to Christmas. My order arrived earlier than expected, having been kept up to date throughout. The finished result is beautiful- highly recommend Grace a... See more
We couldn’t be happier with the shelf from Grace and Olive. It adds rustic yet modern charm to our kitchen. The shelf with the lovely organic wood patterns has a nice thickness to it. The wax finish (... See more
Great company to deal with, excellent customer service, fast turnaround and despatch. Shelves are well nice, proper rustic with a lovely finish. They look fab & have added much needed character in ou... See more
Company details
Written by the company
Grace and Olive Home are based in Bristol and deliver high end rustic furnishings for your home and business a across the UK. With internal and external offerings from shelving, tables and everything in-between, we're sure to be able to cater to your needs. Our highly skilled team of craftsmen and women work to the highest standards ensuring we always deliver on quality and service.
Contact info
Unit 25 brookgate trading estate, South liberty lane, Ashton vale, BS3 2UQ, Bristol, United Kingdom
- 07492753270
- hello@graceandolive.co.uk
- graceandolive.co.uk
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Good quality wooden bench
We ordered a wooden bench. It is of good quality and there was a good choice of sizes and finishes. It took several weeks to arrive, but the expected delivery time was made clear when we placed the order so we were prepared for the wait. I would have appreciated an occasional email to update me on progress whilst the order was being processed. I would definitely use this company again.
Ordered 2 bespoke shelves and I’m so…
Ordered 2 bespoke shelves and I’m so happy with them, very sturdy and match is perfect
Lovely console tables
Easy ordering system. I needed my console tables a different size to their standard. Arrived three weeks later, well packaged. One table was 10cm shorter than I ordered, however it fit the space and I kept it. Emailed to let them know it was the wrong size, and was contacted instantly with a refund to allow for smaller size. Strong metal legs, lovely woods tops. Would order from Grace and Olive again.
I'm quite pleased with the product…
I'm quite pleased with the product although the stain has cloth/brush marks on it. I can get by by covering it with something on the shelf. I had emailed to ask if the shelf could be cut length ways to create 2 narrow shelves but didn't receive a reply so I didn't know what would be delivered. As it turns out my request had been done but it would have been nice to know.
Really beautiful and excellent quality…
Really beautiful and excellent quality shelves.
Great radiator cover
Great quality goods lovingly created &…
Great quality goods lovingly created & distributed by genuinely nice people. Highly recommended to friends, family & the World at large
Very happy with the product
Lovely product but finish very light for dark oak
Lovely product but ordered dark oak and it arrived and was definitely no darker than mid oak. Will need to stain
Fantastic customer service
Fantastic customer service. Replaced goods within days. Beautiful shelves! Thank you 😊
Beautifully craftedstill to add to our…
Beautifully craftedstill to add to our nearly finished kitchen but would recommend highly for
Perfect Oak Products…
Great selection of lovely oak products all at reasonable prices will definitely use again and would recommend. Thanks for the lovely shelves and ironmongery.
Fantastic
The shelves are really well made and a lovely colour! The brackets look good and I can’t wait to put them up on the wall

Reply from Grace and Olive Home
I waited weeks to receive a plank of…
I waited weeks to receive a plank of wood, no holes and a bag of hooks. This was supposed to be a beautiful coat and hat rack. I ordered 2, received 1. Rang to complain and was told it would be resent. I went on holiday to then be told they wanted a photo before sending out the rest of my paid for order. The hooks advertised also “ran out” and others were sent. I ended up asking for a full refund and a courier to come and collect the item that had been sent which were not as advertised. Not a great experience!! Refund not yet received

Reply from Grace and Olive Home
Well made hanging rail and hooks
Well made hanging rail and hooks for utensils, delivered earlier than usual for this firm after requesting it, to fit in with the programme of work on my house. Thank you for your thoughtful help and the extra effort!

Reply from Grace and Olive Home
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