A recently qualified barber named Jasmine in Leopardstown gave me an excellent haircut today. Her attention to detail was excellent for someone so young.
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51 Grafton Street, Dublin 2, Ireland
- media@graftonbarbers.com
- graftonbarbers.com
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As a regular customer I was most…
As a regular customer of the Marshes Dundalk branch,I was most disappointed when I was refused a haircut at 17:46 when the sign at the entrance says closed at 18:00 when I questioned this I was told there was two customers left, but with nobody on the waiting seats other than a man waiting for his kid to finish up I was left proplexed. Very unsatisfied
Quality of service not standardised
Quality of service not standardised. Avoid the one in St. Stephens green. Barber gave an uneven fade as well as trim and didnt even know how to style the hair properly.
NEVER GO TO GRAFTON BARBER MONKSTOWN
Grafton barber Monkstown, terrible service asked for 1.5 and gave me a 0.5. Manager at the time said it was fine and would only take a week or two to grow back and they also charged me full price,DO NOT GO TO GRAFTON BARBER MONKSTOWN
Ridiculous queuing system
Ridiculous queuing system, with both walk ups and bookings in operation. You can wait for 20 minutes only to be displaced by people arriving in saying they have a booking. Frustrating.
I highly recommend this branch Grafton…
I highly recommend this branch Grafton Barber in Jervis.They are very . Brought my 6yrs old son first time to check if they allowed walk in and its just 1minute he start to cut my son’s hair and this is exciting part. I ask to follow the picture and he did it!♥️🫰 My husband and I are happy to see my son is happy on his new haircut.and Now he is my son’s newhair stylist. Welldone Kiran
STAY AWAY!!!!!!
This was the worst barber I have ever been to, the barbers in there were awful. They could not speak a word of English, so it was impossible to communicate what I wanted. My barber absolutely butchered my fringe, he cut it 10 times too short. I will never ever go back here, I advise you to stay away from here because it was so shockingly bad. It was so overpriced because I basically paid €20 to get absolutely butchered by a fool.
This was in Drumcondra, but same thing happened in town.
grafton barber order
customer service was excellent and the website was very easy to use when ordering

Reply from THE GRAFTON BARBER
very happy
Used to go in to the shop but wanted to buy online my first order came in a very well packaged envelope eveb has that posh feel and also given car air freshers and a pen and a discount card over all very happy be better is used dpd as fast way is near slower then anpost

Reply from THE GRAFTON BARBER
Just came in for a beard trim
Just came in for a beard trim. Cut my
Moustache practically down to stubble for no reason and left the rest longer. Looks ridiculous now. Have to fix at home.

Reply from THE GRAFTON BARBER
I prefer the older style shaving block…
I prefer the older style shaving block to the new cream style.

Reply from THE GRAFTON BARBER
Super friendly staff in both Newry &…
Super friendly staff in both Newry & Dublin. They went wayabove & beyond to help me organise an anonymous birthday surprise for a community hero. Can't recommend highly enough.

Reply from THE GRAFTON BARBER
We love Grafton Barber
We love Grafton Barber! They are the best and I love getting our package in the mail. We love it so much we have it shipped to the US where we now live.

Reply from THE GRAFTON BARBER
New team. Same great service!
New team, but same great service. Family at home all thought the hair looks great. You can’t go wrong with that!

Reply from THE GRAFTON BARBER
Ordered a product and it arrived…
Ordered a product and it arrived promptly, even got a complimentary gift. Thank you

Reply from THE GRAFTON BARBER
Great Visit today
Great Visit today. After many mediocre haircuts of late. I was well looked after today in the IFSC by Fabian. Looking forward to the next cut.

Reply from THE GRAFTON BARBER
Grafton Barber haircut disappoints…
Got my hair cut in Grafton Barber in Dublin on Tuesday this week and to say it was the worst hair cut I ever got is an understatement.
Never been to GB before and heard it was great. The barber was good craic and plenty of banter but wasn’t experienced…..
Back to my regular barber this morning to get it cut properly and she had a good laugh and said it deserved me right for ‘cheating’ on her. Donegal Joe 😡
Well Trained Staff and Great Mop Chops
Brought my two sons (both ASD) in here for a haircut. Both came out with amazing haircuts. Fair props to Caitlin who talked to my eldest son the whole time. To say my experience was amazing would be an understatement!

Reply from THE GRAFTON BARBER
Grafton Barbers Navan
Grafton Barbers Navan - usual excellent service from Stephen. Professional and friendly - always very happy with my haircut

Reply from THE GRAFTON BARBER
Wouldn’t recommend
Terrible haircut and they do not listen to their customer’s opinions. Overpriced

Reply from THE GRAFTON BARBER
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