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Review summary

Created with AI, based on recent reviews

Evaluating 151 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent quality of their meat, poultry, and fish. Customers frequently highlight the delicious taste and high standards of animal welfare, noting that the produce is fresh and superior to supermarket options. The delivery service is often described as prompt, efficient, and reliable, with orders arriving well-packed and on time, often earlier than expected. Reviewers also appreciate the easy online ordering process and the excellent communication regarding delivery timings. However, some customers experienced issues with delivery delays and a lack of communication when problems arose. A few people also reported receiving products with an expiry date that had passed before delivery, raising concerns about freshness and safety. Additionally, some reviewers expressed disappointment with the bland taste of certain products and raised questions about the slaughtering practices of the company's suppliers.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality, taste, and... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent and superb quality of the... See more

Delivery service

Customers had positive experiences with delivery service, often praising its efficiency and timeliness.... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy and straightforward,... See more

Service

Users describe positive interactions with service, consistently reporting excellent, caring, and first-class... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, most delicious tasty produce. I am glad that I found Graig Farm. My deliveries are always a day earlier than expected and everything is beautifully packed with lots of cold ice... See more

Rated 5 out of 5 stars

Parcel arrived as arranged, on time. Meat has proven to be good quality. Could do with clearer information labels on individual meat parcels. As in perhaps larger writing and not stained by travel... See more

Rated 5 out of 5 stars

Craig Farm are really consistent with their services, providing amazing meat, poultry and fish. We are very impressed with their quality. Not just the quality but also the price of their products r... See more

Rated 5 out of 5 stars

We are regular customers with Graig Farm We eat less meat than we used to but prefer to have more expensive, organic meat from this trustworthy farm where the provenance of everything is known and we... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you for giving me this…

Thank you for giving me this opportunity to leave here my experience . I kept on seeing g the advert for Graig farm on instragram . I kept thinking 5o myself should I shouldn't I , eventually as I did and to be honest I was very pleased I did . Ordering the meat is straight forward . Payment was simple as well , no fuss . Picking the date for delivery , easy as well . NOW AS FOR THE DELIVERY , this is definitely the best service that I have ever had ! When the say its coming between such and such time this is exceptional. I'm so impressed . My order of delivery was between 9.14 and 11.14 it was here I think about 9,30 , didn't even have to wait in for it , brilliant service . Thank you for everything you do , OH by the way the meat is wonderful too xx

18 April 2026
Rated 5 out of 5 stars

I would recommend 100% Excellent service.

Very easy on line ordering. Great communication and being able to choose a delivery date is very helpful. The delivery company also has great communication for the timings, essential when received chilled or frozen foods. The meat, fish and sundries are of exceptional quality. I would thoroughly recommend this company.

13 April 2026
Rated 5 out of 5 stars

First class quality meat and poultry

First class quality meat and poultry. Tender and a fantastic taste. The Customer Service team of Kevin,Sally and the butchery and packing staff are unsurpassed and deserve a five star review. I would highly recommend this Company.

13 April 2026
Rated 5 out of 5 stars

The best lamb chops I have ever tasted

The best lamb chops I have ever tasted. Heavenly. I couldn't believe how lovely they were.
I cannot eat lamb from anywhere else now.
Sausages were superb and all meat stays the same size after cooking with none of that minging potato startch water liquid that the supermarkets use. I will never buy meat from mainstream supermarkets ever again...even if I could get organic there.
Mmmmm mouthwatering meeeeat!!

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Second To None

This, I think was my third time ordering from Craig farm.
So far we've had a stew made with braising steak. It was very tender meat and absolutely delicious.
I've also tried the pigs liver and was pleasantly surprised to see it had a nice smooth texture and no bitter taste. I will definitely be buying more.

I've found the service very good. My orders have arrived well packed and on the day I have chosen.
Overall I am very impressed with the quality of the meat.
I shall certainly be ordering again.

26 February 2026
Rated 5 out of 5 stars

Lush organic meat - especially the sausages..

Easy to place an order, good communication, great choice of delivery service - AND the meat is lush! Especially the sausages. I had not eaten sausages for many years - until discovering Graig Farm = Organic + ingredients listed = all good. Totally worth giving them a try.

26 February 2026

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