Grail Watch Club Reviews 

888
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 212 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional professionalism and helpfulness of the staff, particularly a specific staff member, who ensures genuine and pleasant interactions. Many appreciate the transparency and fairness of the competitions, often noting the excellent odds and exciting live draws, making them feel confident about participating. The user experience is frequently praised, with the website described as very easy to use and the entire process, from entry to prize reception, being seamless. Reviewers are thrilled with the quality and selection of products, often winning dream watches that arrive exactly as advertised, reinforcing the company's trustworthiness and fantastic opportunities.

What people talk about most

User experience

Users describe positive interactions with user experience, consistently reporting an amazing and seamless... See more

Competition

Reviewers highlight positive aspects of competition, praising the ease of entry and the professional... See more

Product

Clients share positive opinions on the product, with many expressing delight at winning luxury watches like... See more

Staff

Consumers consistently report positive experiences with the staff, particularly highlighting their... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use and navigation,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was lucky enough to win a Rolex Daytona with just one ticket! As someone who had never owned a luxury watch of this value before, I had lots of questions about operation, insurance, storage etc. Ja... See more

Company replied

Rated 5 out of 5 stars

I'm a big fan of Grail Watch Club and what James has created, for me they are the gold standard of modern watch competitions. A very transparent and fair competition and run by good guys. Always a go... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish I entered 1 of Grail watches competitions and was very lucky to win a brand new Rolex date just. James called right away and keeped me informed regarding each st... See more

Company replied

Rated 5 out of 5 stars

Having been lucky enough to win a dream watch thanks to Grail Watch Club, I cannot fault their professionalism in making an experience that is, for most people, once in a lifetime, very special and m... See more

Company replied


Company details

  1. #19 of 163 best companies in Gaming services
  2. #4 of 46 best companies in Gambling Service
  3. #24 of 131 best companies in Watch shop

Written by the company

Grail Watch Club has been handing luxury watches to lucky winners since April 2021. Founded by James Whitaker, a watch dealer and Tom “TGE” Exton, a well known face in the online car and watch space and prolific collector of both. The aim was simple; offer everyone an affordable chance at owning a dream luxury watch whilst doing our bit to support a good cause. We limit the number of entries for each competition and always aim to combine affordable ticket prices with the best odds possible. We make regular charitable donations from our profits; please see our Charities page for details on which good causes your ticket purchase will help support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

888 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(888)

192 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Theres always a chance that you could…

Theres always a chance that you could win a dream watch which is the risk reward gamble with pretty good odds along side a live draw which adds to the tension and hoping its your turn.

2 June 2026
Grail Watch Club logo

Reply from Grail Watch Club

Thanks so much Richard - GOOD LUCK! 🤞🏻

Rated 5 out of 5 stars

I have won with James twice in the last…

I have won with James twice in the last 12 months what a gent very professional i will continue entering his competitions thank you james

31 May 2026
Unprompted review
Grail Watch Club logo

Reply from Grail Watch Club

Thanks so much Kevin and congrats again - it's been our pleasure. 🙏

Rated 5 out of 5 stars

A great professional competition…

A great professional competition experience run by very trusted people. I enjoy being involved in what feels like a community of people. One day hopefully it will be my turn to be selected 👍

30 May 2026
Grail Watch Club logo

Reply from Grail Watch Club

Hi Andrew, thanks so much for such a great review - it really means a lot! Best of luck in our future comps - hopefully we're handing you a watch soon! James 💙

Rated 5 out of 5 stars

Brilliant experience

I won a Rolex GMT-Master II Rootbeer with just 1 single ticket, and the whole process was seamless from start to finish. The watch arrived brand new and unworn with box and papers exactly as advertised, and James, who organises the competitions, was really helpful throughout and made everything straightforward. He also made sure the watch was fully insured during the quick delivery, which gave great peace of mind.

I absolutely love the watch and I’m really happy with the value and odds of the competition — it’s already become one of my favourite pieces. I’ll definitely be entering again and would highly recommend Grail Watch Club to anyone interested in luxury watches.

19 May 2026
Unprompted review
Grail Watch Club logo

Reply from Grail Watch Club

Thanks so much Neil - it was our pleasure. Glad you love the watch! 🖤🤎

Rated 5 out of 5 stars

Daytona Panda

I have been trying to win for long time and finally my day with Daytona panda, just bought 1 ticket £20 and entered in mini draw won 10 free tickets. I won with the free tickets. Special thank you to James as everything was transparent and I decided to take cash alternative. All done in same day. Good luck everyone, keep playing..

13 May 2026
Unprompted review
Grail Watch Club logo

Reply from Grail Watch Club

Thanks so much Shoi - congrats again!! 🐼🙌🏻

Rated 5 out of 5 stars

What a fantastic competetion page!!

What a fantastic competetion page! Brilliant prizes at great odds. I was lucky enough to win a Rolex but took the cash alternative and was with me within 24 hours!

10 May 2026
Unprompted review
Grail Watch Club logo

Reply from Grail Watch Club

Thanks Pat - much appreciated. Congrats again! 🙌🏻

Rated 5 out of 5 stars

Great experience with Grail Watch Club…

Couldn’t recommend Grail Watch Club more, from start to finish I had a great experience. Luckily I won from my first entry, for an Omega Speedmaster and James was fantastic at sending the watch with consistent communication throughout.

1 April 2026
Unprompted review
Grail Watch Club logo

Reply from Grail Watch Club

Thanks so much Aidan - hope you're still enjoying the Speedy! James

Rated 5 out of 5 stars

Fantastic Competition

One of the few competitions that have decent odds of winning.

29 April 2026
Grail Watch Club logo

Reply from Grail Watch Club

Thanks so much David - best of luck! 💙

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look