The engineer was very pleasant & professional, he made me feel comfortable & explained that 😊 part of my original aerial was broken the job was done quickly. He then came inside & tested my living ro... See more
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Company details
- #10 of 16 best companies in Technical service
Written by the company
With 10 years of experience in the home services market, including TV aerial and satellite installation and repair, we’re perfectly placed to ensure you get the best possible service. Over this time, we’ve developed a network of TV aerial & satellite engineers that work safely, professionally, and prioritise customer satisfaction. We understand that finding the right tradesperson to do a job in your home isn’t always straightforward. Grande Digital was created to connect you with experienced engineers; ones you can trust to get the job done quickly and professionally, at a competitive price. Book with confidence through Grande Digital. We only work with engineers that fit the following criteria and vetting process: All health and safety trained including working at height certification. They provide a comprehensive survey and fixed price quotation before commencing work. They are fully insured and all work they undertake is guaranteed. They provide a Full written receipt on completion of work. They provide coverage in their local area. Our customer service team deals with all support aspects so that the engineers can get on with what they do best – solving your TV reception problems.
Contact info
United Kingdom
- grandedigital.co.uk
Replied to 25% of negative reviews
Typically replies within 1 week
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Absolutely first class service
I called Grand Digital around mid-day and they
arranged for an engineer to call before 5 o-clock.
They phoned me an hour before the engineers visit, to advise the name of the engineer and the expected time of his arrival.
The engineer was first class, quickly finding the problem and putting it right.
Amazing experience
Amazing experience. Got hold of this company yesturday and they came the next day, kane the engineer was a really nice guy, he gave me the quote and done the work there and then. Very happy, would recommend this company to anyone.
good experience.
It was all good and work was done quickly and to a good standard. However, the price was high so only 4 stars
Great service
Very good service
Very friendly helpful fitter stayed as long as it took to tune in jy TV
Brilliant company deserves maximum praise
What a brilliant company to have had the pleasure of dealing with. From the call taker to the kind gentleman who attended my address the service was outstanding. The pricing was absolutely brilliant and I would certainly recommend this company.
Both TV and land line in full working…
Both TV and land line in full working order, saving hours of frustration. Just what was required.
Excellent service arrived when said
Excellent service arrived when said. The engineer was great and repaired without any problem.
Very knowledgeable specialist who…
Very knowledgeable specialist who explained the issue and our options
An excellent fitter and obviously knows…
An excellent fitter and obviously knows what he was doing
Professional
Professional, honest, efficient and thorough, also clear pricing for work and extra parts needed, would use again.
Very polite and came as soon as…
Very polite and came as soon as possible and sorted the problem out, great service
Quick clean and tidy
Quick clean and tidy. Would definitely call them again for any problems.
The technician was extremely polite
The technician was extremely polite, knowledgeable and helpful
Very quick reaction to initial enquiry
Very quick reaction to initial enquiry. Engineer arrived within 2hours of initial call.
Investigated fault well to determine wether a replacement aerial was required, once established and price with company agreed, the new aerial was fitted very expeditiously.
Darren explained a lot more than just…
Darren explained a lot more than just install the dish
Only Cables out
Cables in loft had been pulled out. Only needed putting back in.
So no purchase required. Did want to sell me a new Arial.
Wanted to charge me silly money.
As pensioner just got charged call out fee only.
I should think so too.
The service was excellent
The service was excellent. Jamie was here in less than an hour. He spotted what was wrong straight away. Fixed it in minutes. Lovely guy. Will definitely use them again.
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