Superb service! Booked for 10am - 2pm slot - phone call the day before to ask if I would be happy for someone to come between 8 - 9am I accepted. They arrived at 8.30am diagnosed the problem and resol... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Appointment made at short notice. Engineer arrived as arranged. The first thing I liked was the engineer put on overshoes to protect my carpet. He checked the signal from our existing aerial, which wa... See more
I called Grand Digital around mid-day and they arranged for an engineer to call before 5 o-clock. They phoned me an hour before the engineers visit, to advise the name of the engineer and the expec... See more
Friendly engineer explained everything in simple terms because i'm not very tech savvy. Fixed the problem. Appreciate the Saturday appointment as I work all week.
Company details
- #8 of 15 best companies in Technical service
Written by the company
With 10 years of experience in the home services market, including TV aerial and satellite installation and repair, we’re perfectly placed to ensure you get the best possible service. Over this time, we’ve developed a network of TV aerial & satellite engineers that work safely, professionally, and prioritise customer satisfaction. We understand that finding the right tradesperson to do a job in your home isn’t always straightforward. Grande Digital was created to connect you with experienced engineers; ones you can trust to get the job done quickly and professionally, at a competitive price. Book with confidence through Grande Digital. We only work with engineers that fit the following criteria and vetting process: All health and safety trained including working at height certification. They provide a comprehensive survey and fixed price quotation before commencing work. They are fully insured and all work they undertake is guaranteed. They provide a Full written receipt on completion of work. They provide coverage in their local area. Our customer service team deals with all support aspects so that the engineers can get on with what they do best – solving your TV reception problems.
Contact info
United Kingdom
- grandedigital.co.uk
4.6
Excellent
787 reviews
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Hasn’t replied to negative reviews
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Jay was very friendly and helpful
Jay was very friendly and helpful. He did the installation very quickly and tidily. Good job!
18 August 2025
Fantastic service very quickly sorted…
Fantastic service very quickly sorted the problem for us. Polite and friendly service very knowledgeable would definitely recommend
14 August 2025
Efficient and friendly.
Raymond was friendly and carried out the work efficiently with no mess. Carried out the work on the day he came to give me a price, once I had a quote I was happy with.
13 August 2025
Very good efficient service.
4 August 2025
Gary the engineer was brilliant
Gary the engineer was brilliant. Very polite and respectful. New satellite dish installed. Would definitely recommend this company.
11 August 2025
Overall experience was good quick and…
Overall experience was good quick and done very quickly . Did not clean up after him and left far too much cable . Was very experienced and did a good job .
8 August 2025
Engineer was polite
Engineer was polite, efficient and explained the options open to me. I would use this company again.
8 August 2025
Satellite dish repair
Dave friendly and professional. Company contacted us in a timely manner and called us with quote while engineer was with us.
5 August 2025
Friendly,quick tidy
Friendly,quick tidy, good job done in the strong wind on a high slated roof.
5 August 2025
Raymond was fantastic he…
The engineer Raymond was fantastic he came in and straight away found the fault and explained what was needing done. After quickly getting my quote he carried out the work very quick and made sure everything was tuned in and ready to go before leaving amazing service and solved the issues we had thank you so much.
5 August 2025
Very friendly engineer
Very friendly engineer, explained everything he was doing and just a great service
1 August 2025
Great Sky dish fitter
Prompt arrival, very good people and Labrador skills, kept us informed as the job progressed. Easy to work with and delivered an efficient and effective job - very happy with the result. Unreservedly recommended
1 August 2025
Not a same day service
Called for a same day appointment and was told they had availability, and it wouldn't be an issue.
Waited until 4pm phoned again to make sure they were coming, and they said I was next on their list.
Then received an automated message saying the due to unforeseen circumstances they would not be with me today.
When I called back the lady on customer services said they couldn't guarantee a visit as it depends on what they have to do.
They shouldn't mislead customers by saying one thing ie same day service and then cancelling on the customer because they've over-extended on bookings.
Not happy to be mucked about.
31 July 2025
Unprompted review
Useless - failed to attend
Useless. Waited in for 4 hours to then be told they were not coming.
26 July 2025
Unprompted review
Efficient aerial service
Excellent communication from the initial contact with Grande Digital, prompt service delivered within a week of booking. We discussed the requirements and received multiple quotes for the work and installation based on the type of aerial. The engineer was friendly, but left a bit of a mess while connecting the original cable in the living room, removing old wire clips and leaving the cleanup for us. Extremely pleased with the new aerial and channel reception.
18 July 2025
He did a good job
23 July 2025
Happy customer
Rang about 9:30,aerial fixed bye 12:30,great lad that came to install it no fuss and no mess at all
22 July 2025
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