Superb service! Booked for 10am - 2pm slot - phone call the day before to ask if I would be happy for someone to come between 8 - 9am I accepted. They arrived at 8.30am diagnosed the problem and resol... See more
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Appointment made at short notice. Engineer arrived as arranged. The first thing I liked was the engineer put on overshoes to protect my carpet. He checked the signal from our existing aerial, which wa... See more
I called Grand Digital around mid-day and they arranged for an engineer to call before 5 o-clock. They phoned me an hour before the engineers visit, to advise the name of the engineer and the expec... See more
Friendly engineer explained everything in simple terms because i'm not very tech savvy. Fixed the problem. Appreciate the Saturday appointment as I work all week.
Company details
- #8 of 15 best companies in Technical service
Written by the company
With 10 years of experience in the home services market, including TV aerial and satellite installation and repair, we’re perfectly placed to ensure you get the best possible service. Over this time, we’ve developed a network of TV aerial & satellite engineers that work safely, professionally, and prioritise customer satisfaction. We understand that finding the right tradesperson to do a job in your home isn’t always straightforward. Grande Digital was created to connect you with experienced engineers; ones you can trust to get the job done quickly and professionally, at a competitive price. Book with confidence through Grande Digital. We only work with engineers that fit the following criteria and vetting process: All health and safety trained including working at height certification. They provide a comprehensive survey and fixed price quotation before commencing work. They are fully insured and all work they undertake is guaranteed. They provide a Full written receipt on completion of work. They provide coverage in their local area. Our customer service team deals with all support aspects so that the engineers can get on with what they do best – solving your TV reception problems.
Contact info
United Kingdom
- grandedigital.co.uk
4.6
Excellent
787 reviews
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Hasn’t replied to negative reviews
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All sorted in less than 24hours from making the appointment.
We made an engineer appointment last night, Gary arrived this morning, efficient, polite and pleasant. We now have a new aerial and are delighted to be able to use Freeview again.
21 July 2025
Quick turnaround and friendly service
Quick turnaround, only booked an appointment yesterday and aerial now fitted. Jamie (the engineer) explained what he was going to do in plain, easy to understand words, no use of any jargon. He also didn't rush me when I was speaking, which is very important to me as I have a stammer.
18 July 2025
Company kept it's word. Engineer was brilliant !
Company kept it's word. An engineer was despatched the same day. Fault was diagnosed. A number of costed options were given. We chose to have everything replaced. Engineer did the work for us ensured the system and our TV was working before he left. Absolutely fantastic service. So glad we made the call.
18 July 2025
Grande Digital or not …
I took on Grande Digital as they advertised as a local business, to replace my aerial. I soon realised that they use local companies to do the work and are not a local organisation themselves. However, the guy who arrived, from a different company, was really good, did the job and made sure that I was totally happy.
17 July 2025
New aerial
The engineer was very pleasant & professional, he made me feel comfortable & explained that 😊 part of my original aerial was broken the job was done quickly. He then came inside & tested my living room tv & box, advising me that my recordable box wasn't working properly, although he got it working, but upon trying it recently it isn't working again.Marie who rang with the options of aerials & cost was lovely. Thank you both.
16 July 2025
The installer was very efficient…
The installer was very efficient ,knowledgeable and very tidy.
I did think the payment was a bit high after I realised I had to pay Vat..thanks
5 July 2025
Amazing service
Amazing service - same day appt on a Saturday, on time and very thorough to solve the problem and get everything set up and sorted out and fully functional again
Many thanks Craig for getting my TV back on track and working again
12 July 2025
Service
Service , quality of work and engineer attending were all fine . Only negative was in times given by customer services were incorrect .
11 July 2025
We were kept informed at all times and…
We were kept informed at all times and the engineer was very helpful and accommodating.
We are pleased with the resolution to our problem and there was no hard sell.
4 July 2025
Cost effective solution
Jake came up with a cost effective solution and also identified problems with the Sky equipment which we had been unaware of
10 July 2025
Install Freesat satelitte dish,set up LG televison and demonstrate how to use.
Telephoned me prior to arrival and came at time agreed.
Explained exactly what work he needed to do to fulfill my requirements.
Very clean and tidy,i will use this company again and definately recommend.
9 July 2025
Quick response
Quick, efficient service, came within 24 hours. Nice friendly chap. Impressed that he wore foot covers.
9 July 2025
He was very friendly and had the job…
He was very friendly and had the job done in no time
9 July 2025
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