Grand Parkett Reviews 

301
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and knowledgeable staff who offer great advice. People frequently commend the fast and efficient delivery, noting prompt dispatch and quick arrival of orders. Many also appreciate the high quality of the products, often describing them as brilliant and well-priced, with an easy and straightforward ordering process. However, some customers also noted occasional issues with delivery services, specifically mentioning problems with certain couriers failing to deliver parcels or leaving them.

What people talk about most

Service

Reviewers consistently express satisfaction with the service, often describing it as fantastic, first-class,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and quick delivery... See more

Product

Consumers find product to be positive, consistently praising the quality and selection available. Reviewers... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness and professionalism.... See more

Order

Users describe positive interactions with order, highlighting the ease of the online ordering process and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What can I say about Grand Parkett? Firstly, what David Watson doesn’t know about wood, is not worth knowing. He is an incredible guy who knows the products backwards, and nothing is ever too much t... See more

Rated 5 out of 5 stars

Dave goes above and beyond, always happy to offer advice and guidance on products and tools. Service is fantastic, orders always shipped quickly, well packaged and delivered quickly. Highly recommen... See more

Rated 5 out of 5 stars

Very professional no messing around very good company I would 100% use them again !! Overall 1 happy customer thanks for a good experience !!!! best regards Brett champion

Rated 5 out of 5 stars

Great communication and fast delivery! Wish they could not use Parcelforce as they do not leave parcels.


Company details

  1. #21 of 39 best companies in Flooring contractor

Information provided by various external sources

Grand Parkett are suppliers to the wood floor sanding and installation industry. With specialist products from worldwide manufacturers like Norton Abrasives, Starcke, Hermes, Berger Seidle,Floor Service, Bona, American Sanders and more. We strive to offer a service far and above our competitors, with specialist advice, site visits and training just a phone call away. If you like what we offer, we'd love to see your review.


Contact info

4.8

Excellent

TrustScore 5 out of 5

301 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(301)

63 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Never ever any stress or issues with Grand parkett, ultimate confidence.

Products, service, advice, all 5 stars. A truly personalised service, a business who know what it is like to be on the tools, on the floors etc, and can pull you out of the soup over the phone with advice and knowledge if something unforeseen happens on the job.

passionate about helping people, i have lost count how many times Grand Parkett have gone above and beyond for my flooring business. Just light years ahead of other suppliers who just want our money.

Products are premium, clients love them, the range is diverse, the job advice is from somebody who has been there, worn the t-shirt, sanded/installed the floor. It makes it pretty impossible to need to go anywhere else.

you only need to spend £100 for free delivery (without VAT) yet it gets to the job quicker than suppliers that want double that. Never ever had any issues with a delivery (external factors involving couriers can't be helped)

10 May 2020
Unprompted review
Rated 5 out of 5 stars

very efficient.

Ordered some 24 and 40 grit 6 inch sanding sheets. They arrived early the next day. Brilliant service especIally in these difficult times. Excellent!

17 April 2020
Unprompted review
Rated 5 out of 5 stars

Dave has a wealth of knowledge in wood…

Dave has a wealth of knowledge in wood floor installation and restoration. Orders are always sent promptly on a next day service. He will go above and beyond to make sure you get your order on time, on 1 occasion there was a mix up with the courier, (the couriers fault) Dave hand delivered my order to site so I could get the job done. Top man and top service!

1 April 2020
Unprompted review
Rated 5 out of 5 stars

Hoping to use the products more in the…

Hoping to use the products more in the future, Daves always got time for a chat on the phone regarding the different products! However would advise they change delivery courier as parcel force cant deliver my order!! But thats not Grand Parkett fault!

21 March 2020
Unprompted review
Rated 5 out of 5 stars

1st class service

1st class service, excellent products and prompt delivery.
I will be dealing with this company for many more years to come..

28 February 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look