Grand Parkett Reviews 

299
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic service, noting the ease of ordering and the helpfulness of the staff who offer great advice and product recommendations. Many highlight the speedy and super-fast delivery, with orders often dispatched promptly and arriving safely, sometimes even next day. The products are frequently described as brilliant, excellent, and of good quality, with a great choice available at competitive prices. However, some people were dissatisfied with the delivery service, specifically mentioning issues with couriers like Fed X and Parcelforce failing to deliver parcels or making conflicting claims about delivery attempts.

What people talk about most

Service

Consumers consistently report positive experiences with the service, often describing it as fantastic,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising fast and quick delivery... See more

Product

People report positive experiences with products, highlighting a great choice of items, competitive pricing,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism and helpfulness.... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the online ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What can I say about Grand Parkett? Firstly, what David Watson doesn’t know about wood, is not worth knowing. He is an incredible guy who knows the products backwards, and nothing is ever too much t... See more

Rated 5 out of 5 stars

Very helpful service with swift response to queries. Delivery speedy and all arrived safely. Yet to use product so cannot comment on its effectiveness and quality at present.

Rated 5 out of 5 stars

Dave goes above and beyond, always happy to offer advice and guidance on products and tools. Service is fantastic, orders always shipped quickly, well packaged and delivered quickly. Highly recommen... See more

Rated 5 out of 5 stars

Very professional no messing around very good company I would 100% use them again !! Overall 1 happy customer thanks for a good experience !!!! best regards Brett champion


Company details

  1. #21 of 39 best companies in Flooring contractor

Information provided by various external sources

Grand Parkett are suppliers to the wood floor sanding and installation industry. With specialist products from worldwide manufacturers like Norton Abrasives, Starcke, Hermes, Berger Seidle,Floor Service, Bona, American Sanders and more. We strive to offer a service far and above our competitors, with specialist advice, site visits and training just a phone call away. If you like what we offer, we'd love to see your review.


Contact info

4.8

Excellent

TrustScore 5 out of 5

299 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(299)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Sent to billing address instead of…

Sent to billing address instead of shipping address.
That means I won’t get it for 2 weeks now.

28 May 2023
Grand Parkett logo

Reply from Grand Parkett

Hi Andrew, I’ve sent a screenshot to you by text message of the order from our website. You can see you have used the same payment and shipping address.

Rated 5 out of 5 stars

Never imagined getting excited about a mop but …

Ordered the mop for a new wooden floor, after the installer recommended it. It was delivered next day, very efficient process. I was sceptical, thinking: it’s only a mop. But it’s a great asset - light, takes up next to no room and simple to use. After the first go, the lovely new floor looks even better. Planning to try it on the slightly tired sealed floorboards in the rest of the house next.

16 May 2023
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Supplier.

I've been using Grand Parkett for wood floor sanding supplies over the last few years. Always a 5 star service with deliveries that show up on time. Quality of products is always high. I have recommended this business to other flooring contractors.

11 May 2023
Rated 5 out of 5 stars

Great service

Good prices with great service an next day delivery, not something us flooring contractors in N.Ireland are used to. The other flooring suppliers in the mainland could learn a thing or two.

10 May 2023
Rated 5 out of 5 stars

Great online selection of flooring…

Great online selection of flooring abrasives at fair prices. The efficiency shown by David was refreshingly pleasing, putting my 2 recent orders together and the shipping to N.I was superb. The best tracking yet from parcelForce. I used some new abrasives (to me) today and the result was a cleaner floor in less time.
Thanks from the Sandman

6 December 2021
Unprompted review
Rated 5 out of 5 stars

Class act

How nice is it...and how rare...to meet a supplier who truly knows their subject...is aware of the pros and cons of all products on the market..and who freely shares their experience of obviously many years in the trade. I would return to Grand Parkett purely for the latter...but the fact that they also carry excellent products will see me use them extensively in the future. Thank you Dave. Class act.

9 July 2021
Unprompted review
Grand Parkett logo

Reply from Grand Parkett

Hey thanks Andy, appreciate your kind words.

Rated 5 out of 5 stars

Great customer service and excellent knowledge

Kindly answered my questions as a novice customer researching floor sanding products and gave great advice obviously based on knowledge and experience. Cheers for taking the time to help, will definitely recommend your store to others.

19 April 2021
Unprompted review
Rated 5 out of 5 stars

I Have been using Grand Parkett as my…

I Have been using Grand Parkett as my main supplier since starting my business in march, best prices around, Dave's customer service is second to none.

Even as a busy company Dave will always take time out of his day to give advice and answer any questions.

For as long as Grand Parkett remains open, Supreme Sanding will be using them as their main supplier.

3 January 2021
Unprompted review
Rated 1 out of 5 stars

Think £10 delivery is day light robbery

Think £10 delivery is day light robbery. The item itself was only £10, do you not think you should maybe look for a cheaper delivery company as that is totally excessive.

27 June 2020
Unprompted review
Grand Parkett logo

Reply from Grand Parkett

You knew it was £10 delivery when you purchased. It clearly states on the website Free delivery over £100 plus vat, £10 delivery for orders under £100. That’s what the couriers charge us for next day delivery. A 1 star review for that makes no sense.

Rated 5 out of 5 stars

Great service every time

Great service every time!

Grand Parquet is a service we can rely on to provide us with the very best flooring supplies from around the world. Changing the game in all aspect of hardwood flooring.

A must have supplier for any Hardwood flooring specialist.

18 June 2020
Unprompted review

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