Granite and TREND Transformations UK Reviews 2,014

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 460 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and efficiency, noting that interactions were pleasant from start to finish. The service provided is consistently described as excellent, with many appreciating the smooth process, timely completion, and attention to detail during installation. People are particularly impressed with the quality and appearance of the products, such as worktops, which are often described as transforming their kitchens and looking like new. However, some customers experienced issues with product functionality, specifically concerning tap compatibility with low-pressure water systems. A few also mentioned dissatisfaction with after-sales service and communication regarding product characteristics, such as the porosity of certain surfaces.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers had positive experiences with service, praising the efficiency and professionalism from initial... See more

Product

Users describe positive interactions with the product, particularly praising the quartz worktops for... See more

Quality

People report positive experiences with quality. Many customers are delighted with the high-quality finish... See more

User experience

Clients share positive opinions on user experience. Many reviewers describe the entire process as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We love our new quartz worktop which has transformed our kitchen. Bob was a lovely guy who worked tirelessly all day to ensure everything was perfect, which it was. We would have no hesitation in r... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with very professional from start to finish. From our visit to the Watford showroom to installation we couldn’t have expected better service. The kitchen looks amazing we opted j... See more

Company replied

Rated 5 out of 5 stars

We have just had Overlay Worktops fitted by Calvin and Michael from Trend Transformation and are delighted with the results. My kitchen now has sparkling shiny new worktops. Both Michael and Calvin... See more

Company replied

Rated 5 out of 5 stars

We are very pleased with our new worktops which look great and seem good quality. The customer service has been excellent throughout and appointments were managed very well. Communication is excell... See more

Company replied


Company details

  1. #5 of 23 best companies in Kitchen Renovator
  2. #12 of 107 best companies in Bathroom Renovator
  3. #1 of 1 best companies in Granite supplier
  4. #2 of 8 best companies in Remodeller

About Granite and TREND Transformations UK

Written by the company

Our Overlay Worktops are fitted on top of your existing surfaces.

The Top that Fits on Top

A high-quality surface that can fit directly over existing worktops, allowing you to totally transform the look of your kitchen or bathroom without the need to remove the old surfaces. It is as attractive and durable as traditional worktops, if not more so! Available in an impressive range of styles and colours, you can choose from quartz, granite, recycled glass or marble style worktops that will give the most important rooms in your house a pristine and luxury new finish.

We can transform your kitchen in as little as one day.

Choose The Smarter Way to Renovate

Granite & TREND Transformations offers the smarter way to renovate, transforming your kitchen or bathroom without the disruption or undertaking of a full replacement. Our Top that Fits on Top installation process, enables you to transform your kitchen or bathroom with a worktop overlay in as little as a day.

The secret is that our elegant kitchen worktops, doors, and splashbacks are made-to-measure and precisely cover your existing surfaces, leaving a pristine, luxurious finish. Our non-porous worktop overlays are heat, scratch, stain & impact resistant and can withstand just about anything your life throws at them.

Why Choose Us?

World-class materials, expert installations & inspiring designs.

Whether you want to refresh and update your kitchen or bathroom or are looking for a stunning, complete transformation, Granite & TREND offers a unique combination of products, innovation and expertise.

As an international network of local artisans, manufacturers, designers and installers, we combine all the benefits of a brand with global resources and expertise with the local touch that is essential to making your kitchen and bathroom dreams a reality.

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4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Rated 5 out of 5 stars

Professionalism from beginning to…

Professionalism from beginning to end.Can’t really fault anything.The worktop is fantastic.The installation was quick and efficient,and the people doing it were nice and friendly . I was kept informed properly,and appointment times were stuck to.

18 March 2026
Granite and TREND Transformations UK logo

Reply from Granite and TREND Transformations UK

We're happy to hear about your positive experience! It's great to know you were informed and that you appreciated the quick, efficient installation. Thank you for your kind words about our team and the worktop.

Rated 5 out of 5 stars

A good solution to a renovation rather than new kitchen

A good solution saving too much upheavak. I went solely for worktop and sink and now looks like a new kitchen. High end quality granite compiosite worktopand sink fitted to my requirements, all easy to clean. Nice fitters - did what was required.

18 March 2026
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Reply from Granite and TREND Transformations UK

We're happy to hear that our worktop and sink solution helped refresh your kitchen without major disruption. We're glad the quality and fitting met your requirements and that it's easy to clean. Thank you for your positive feedback!

The Team at Granite Transformations.

Rated 5 out of 5 stars

Excellent zero

We are delighted with our new worktops. The staff involved were all very friendly, knowledgeable and professional.

18 March 2026
Granite and TREND Transformations UK logo

Reply from Granite and TREND Transformations UK

Hi, We're happy to hear that you are delighted with your new worktops. It's great to know our team's knowledge and professionalism were appreciated. Thanks again

Rated 5 out of 5 stars

Very helpfully

Very helpful and the work is done with very high standard and the men where very pleasant I would recommend the company Robbie Brown

18 March 2026
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Reply from Granite and TREND Transformations UK

It's great to know please you are with the high standard of work. Thanks for the recommendation! GT

Rated 5 out of 5 stars

Great product

Fantastic customer service, skilled fitter and a wonderful product. Highly recommend.

6 February 2026
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Reply from Granite and TREND Transformations UK

We're glad you enjoyed your experience. Thank you for recommending our wonderful product and our team. We appreciate your fantastic feedback! GT

Rated 5 out of 5 stars

We have recently had quartz overlays…

We have recently had quartz overlays and taps fitted. Fantastic job. Richard from the Banbridge showroom was very professional, knowledgeable and a true perfectionist when carrying out the work. We would highly recommend this company

20 March 2026
Unprompted review
Granite and TREND Transformations UK logo

Reply from Granite and TREND Transformations UK

We're happy to hear that you are pleased with the quartz overlays and taps installation. We appreciate your kind words regarding the team's professionalism and attention to detail. Thank you for recommending us!

Rated 5 out of 5 stars

Precise planning and design.

Precise planning and design.
On time appointments.
Meticulous workmanship.
Great care and attention taken.
Couldn't find any fault with final outcome.well pleased and overjoyed. Immaculate job.
Can highly recommend this company.

20 March 2026
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Reply from Granite and TREND Transformations UK

We're so happy to hear you're overjoyed with the workmanship and final outcome! Thank you for recommending us!

Rated 5 out of 5 stars

Excellent as always!!!

Always reliable and pleased with the quality and professionalism of the fitter

18 March 2026
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Reply from Granite and TREND Transformations UK

We're glad you're pleased with the reliable service, quality, and fitter's professionalism. Thank you for your positive feedback!

The Team at Granite Transformations.

Rated 5 out of 5 stars

Professional and good quality

Great service and quality of worktops. Cam did a great job and was polite and professional. Highly recommended.

16 March 2026
Granite and TREND Transformations UK logo

Reply from Granite and TREND Transformations UK

We're happy to hear that you received great service and quality worktops. We appreciate your recommendation and are so glad you were pleased with the work.

Rated 5 out of 5 stars

SW/TW

Excellent service from everyone at Granite Transportations, looks amazing.
Thank you.

15 March 2026
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Reply from Granite and TREND Transformations UK

We are happy to hear that you had excellent service from our team and that you are pleased with the results. Thank you for taking the time to fill out this review.

Rated 5 out of 5 stars

Quick and efficient service very…

Quick and efficient service very pleased with the worktop, looking very smart. Highly recommend this company

18 March 2026
Granite and TREND Transformations UK logo

Reply from Granite and TREND Transformations UK

We're happy to hear that you are very pleased with the quick and efficient service and the worktop. Thank you for highly recommending our company!

Rated 5 out of 5 stars

Very professional company & friendly…

Very professional company & friendly staff.
Highly recommend them.

18 March 2026
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Reply from Granite and TREND Transformations UK

Hi Mike

We appreciate your kind words and are so glad you had a positive experience with our team. Thank you

Steve and all the team

Rated 5 out of 5 stars

Fantastic kitchen

We now have a beautiful kitchen. The whole experience was very good, from arranging for a quote to the fitters coming. The fitters were very friendly and efficient and it only took 1 day to complete the work. The place was left very clean with all rubbish taken away. I am so pleased with the result. I would highly recommend this company.

18 March 2026
Granite and TREND Transformations UK logo

Reply from Granite and TREND Transformations UK

We're happy to hear that you now have a beautiful kitchen and that the entire experience was very good. It's wonderful that the fitters were friendly and efficient and left the place clean. Thanks for recommending us!

Rated 5 out of 5 stars

Fantastic company

Fantastic company, and I wish I had used them months ago! Whole experience from first phone call to completed work was 3 weeks. All the staff I spoke to were knowledgeable and efficient. My kitchen is indeed transformed! Would highly recommend.

18 March 2026
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Reply from Granite and TREND Transformations UK

Hi Gill, We're happy to hear that you had such a wonderful experience! It's great to know our team's knowledge and efficiency transformed your kitchen. Thank you for recommending us!

Rated 5 out of 5 stars

They did exactly what they said they’d…

They did exactly what they said they’d do from start to finish.

18 March 2026
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Reply from Granite and TREND Transformations UK

We're happy to hear that everything went according to plan! Thank you for your positive feedback; we appreciate it.

Rated 4 out of 5 stars

REPLACEMENT KITCHEN

The initial request took 2 attempts before arranging a home visit. The home visit was detailed and we agreed a price promptly. The installation date was agreed and 'Ted' arrived.
Ted was clearly very good at his job. He took the time required to make the new kitchen look very good. He suggested a few improvements that we had not considered and the finished job was impressive.
As for payment, this where I have not been very pleased. The payments are in three stages which is fine. However the second payment was taken in error twice. This was realised very quickly by the company, but it was still taken out of my bank.
I was informed of the issue promptly. Before this was credited back to my bank the correct final payment was taken. This meant that there was a sizeable amount of money not in my bank, this resulted in me having to use other funds.
I have to say this certainly spoiled my experience.
However I would still recommend the company and if you are fortunate to have'Ted' completing the installation you will get a good job done.

24 February 2026
Granite and TREND Transformations UK logo

Reply from Granite and TREND Transformations UK

We appreciate your feedback and are happy the installation met your expectations. We regret the payment error impacted your experience. We've taken note of your comments regarding the payment process to prevent similar issues in the future. Thank you for recommending our company.

Rated 5 out of 5 stars

Transformation is the right word!

We are so happy with our new worktop which has lightened the kitchen and made it look bigger. Aaron and Tom did a fantastic job and carried out some extra work all on one day. Their workmanship is excellent.
Kim in the Hatton showroom communicated efficiently informing us of next steps and was very helpful.
Thank you to the whole team

11 March 2026
Unprompted review
Granite and TREND Transformations UK logo

Reply from Granite and TREND Transformations UK

Thank you so much for your wonderful review. We are so happy you are delighted with the installation! Enjoy your beautiful kitchen. GT Team

Rated 4 out of 5 stars

Overall very pleased with my new…

Overall very pleased with my new kitchen worktops, sink and tap. Initial contact and fitting was very good. However, resolution to rectify loose fitting tap wasn’t great. Four non returned calls over two weeks was disappointing and very annoying. Eventually the problem was fixed.

5 March 2026
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Reply from Granite and TREND Transformations UK

Thank you, John for your 4-star review and for your kind comments about your new kitchen worktops, sink and tap. We’re really pleased to hear you were happy with the initial contact and installation.

I’m sorry to read your comments regarding the follow-up for the tap. We did make several attempts to arrange a return visit as quickly as possible, however coordinating availability proved a little challenging on both sides. That said, we fully appreciate how important it is to get these things resolved promptly.

To ensure the issue was sorted, a member of our team attended on his day off to carry out the fix, as we always aim to go the extra mile for our customers.

We’re pleased the matter is now resolved and truly appreciate your feedback, as it helps us continue to improve both our communication and service.

Thank you again for choosing Granite and TREND Transformations Tunbridge Wells.

Best wishes Steve and all the team

Rated 5 out of 5 stars

Great job

Great job , very reliable and professional company , really improved our kitchen , and minor problem repaired

13 March 2026
Granite and TREND Transformations UK logo

Reply from Granite and TREND Transformations UK

Hi Tom
We're happy to hear that our team improved your kitchen! We appreciate your positive feedback and are glad the minor issue was resolved.

Regards

GT/TT Team

Rated 5 out of 5 stars

I have recently had granite solutions…

I have recently had granite solutions do my granite overlays and taps,I couldn't be more happy with the finish,trademanship,politeness.everythink really.the communication before it was done,recommended them to my family and friends.

13 March 2026
Granite and TREND Transformations UK logo

Reply from Granite and TREND Transformations UK

We're happy to hear that you are pleased with the granite overlays and taps, as well as the overall service. Thank you for recommending us to your family and friends!

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