Online ordering is straightforward. Staff are friendly and knowledgeable when I've called for information and advice on the range of paint types. My samples arrived in good time, were well packed too... See more
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Graphenstone is our go-to paint. Started using them in 2018 and still coming back for more! Quite like their new colours with English Heritage so we used that this time for our daughter's bedroom m... See more
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Great selection of “clean” paints and primer! Could hardly smell any paint at all whilst using it on a furniture refurb. Was a little apprehensive about mixing water with the paint as I’m a novice, bu... See more
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Graphenstone web site allows you to photo shot your property and then select the appropriate paint colours to determine / visualise the best effect Paint is of a good quality and goes on well... See more
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Company details
About Graphenstone Eco Paints (UK service only)
Written by the company
Graphenstone "Purifying Paints" is one of the most certified sustainable paint companies in the world. We are seeking to change the way you paint.
We offer "harm-free" paints, certified by the pre-eminent evaluators of products in the world, such as Cradle to Cradle Institute (we hold Gold, Silver and Bronze certifications), Global Green Tag (Health Rate Platinum) and Eurofins Indoor Air Comfort Gold certification.
Here are some of our unique characteristics:- Trace VOC paints - less than 0.1%
- No added microplastics
- Purifying - removing CO2* and other pollutants
- No added chemical preservatives
- Fully breathable
- Hardwearing – thanks to Graphenstone technology
- 96 luxurious flat matt colours - with a full range of over 1000 shades. We colour match too!
- Excellent coverage
*the majority in the first 30 days following application.
Contact info
15G Speedwell Way, Border Valley Industrial Estate, IP20 9EH, Harleston, United Kingdom
- 01379 772940
- info@graphenstone.co.uk
- graphenstone-ecopaints.store
4.6
Excellent
405 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great products and very helpful advice
Great products and very helpful advice. Recommended.
30 May 2024
Reply from Graphenstone Eco Paints (UK service only)
Dear Neil,
Many thanks for your review.
Best wishes,
Ferrelyn
Fast delivery haven't tried paint yet
14 June 2024
Reply from Graphenstone Eco Paints (UK service only)
Dear Morwena,
Thank you for your kind review. I wish you every success with your project.
Best wishes,
Ferrelyn
APC is a terrible company
APC is a terrible company. They rescheduled the delivery 3 times and finally i went to the depot in frustration.
11 June 2024
Reply from Graphenstone Eco Paints (UK service only)
Dear Chabu,
I am so sorry to hear that you have had a bad experience with the delivery company used for your order. Unfortunately, we do not have any control over APC and can only apologise on their behalf for their poor service. I do hope that your project will still be a great success and should you have any questions or queries please don’t hesitate to call our customer services.
Best wishes,
Ferrelyn
A huge waste of time and money
After wasting a huge amount of money and time using these paints, I wouldn't recommend them to anyone. We have tried to persevere with these paints for some time, but have given up after spending weeks painting all of the *fully prepared* woodwork, only to find that it just peels off like a thin layer of plastic. When I contacted customer services with our concerns this was immediately put down to 'user error' with absolutely no effort was made to help us out despite the numerous products that we have bought and the considerable amount of money that we have spent with this company. With any other eggshell paint it wouldn't be necessary to use a primer in addition to preparing the surface unless it was bare wood (which it wasn't). The customer services were unhelpful and patronising and as much of a waste of time as the paints themselves.
18 June 2024
Unprompted review
Reply from Graphenstone Eco Paints (UK service only)
Dear Helena
I am very sorry to hear about some of the issues you have been experiencing.
When any paint scratches off a surface, and this can be a common problem, it is generally because it cannot adhere; there can be several reasons why.
It could be an incompatible coating – a glossy surface, an oil-based paint, a waxed or varnished surface, or contaminants on the surface like grease or dirt or cleaning products. Proper preparation is therefore key, which not only means thorough cleaning and then sanding, but in some cases (and this can only be determined on site), a bridging coat or primer is required. In these instances, without the correct bridging coat, paint will cure – fully dry itself – but will not be able to grip or bond to the surface.
The bridging coats job is to stick. With the correct preparation our Four2Four Primer has been formulated to adhere to difficult surfaces like plastic and tiles.
The advice is, as with all paints, to test an area prior to undertaking the main painting works, to ensure that products are compatible, and the correct system is then used.
Should you be willing to choose Graphenstone again to fix the current problem, do get in touch with us directly so we can help with any questions you might have.
Either way, good luck with the completion of your works and we're again sorry for the problems you have experienced.
Best wishes
Ferrelyn
It's time to change
This paint is great to use and it's good to know it helps the environment.
10 June 2024
Reply from Graphenstone Eco Paints (UK service only)
Dear Colin,
Thank you so. much for taking the time to write us a review. I hope we can be of service again.
Best wishes,
Ferrelyn
Reply from Graphenstone Eco Paints (UK service only)
Dear Livinia,
Thank you for your review and. I wish you every success with your project.
Best wishes,
Ferrelyn
Great breathable and cleanable paint…
I ordered online and the paint came quickly . Good coverage and texture, no fumes , easy to clean brush. Looks great in my 200 year old cottage, even though some of my walls are damp this paint still looks good. The only reason I didn’t give it 5 stars is you have to mix it with a certain percentage of water, and difficult to work out exactly, first time I used it made it too runny. So would have preferred it to say how much water to paint to use, so could measure out exactly. Apart from that fantastic and I have reordered more, as only paint I will be using from now on.
7 May 2024
Reply from Graphenstone Eco Paints (UK service only)
Dear Helen,
I am sorry for the delay in replying to you. I had written to you whilst on holiday but something clearly went awry!
Thank you so much for your lovely review and I am delighted to hear that you will continue to use Graphenstone. If you scan the QR code on the tin, it gives you more specific information on dilution. I do hope this helps for future reference.
Best wishes,
Ferrelyn
I received more than I expected.
11 May 2024
Reply from Graphenstone Eco Paints (UK service only)
Dear Brian,
Thank you for your review. I do hope we can continue to be of service.
Best wishes,
Ferrelyn
Reply from Graphenstone Eco Paints (UK service only)
Dear Donna,
Thank you for taking the time to review us and we hope to be of service in the future.
Best wishes,
Ferrelyn
Brilliant paint with real depth of…
Brilliant paint with real depth of colour. First coat I was a bit anxious but once the second coat was done amazing!!!! No smell to deal with, great instructions on use but the best thing is the suitable colour change and depth over a couple of days. My home is post WW11 and a working progress so some of the original plaster on slats is in the house. It was on this old plaster I used the paint and it’s is the best finish I have had ever
28 April 2024
Reply from Graphenstone Eco Paints (UK service only)
Dear Tina,
Thank you for your wonderful review. I'm delighted to hear that your project was a great success and I do hope that we can continue to be of service.
Best wishes,
Ferrelyn
Reply from Graphenstone Eco Paints (UK service only)
Dear Susan,
Thank you for taking the time to review us. I do hope your project was a great success and I hope that we can continue to be of service.
Best wishes,
Ferrelyn
Poor delivery …
Unfortunately the delivery experience was poor and I had to collect the product from the depot. Service provided by Graphenstone themselves was good.
11 May 2024
Reply from Graphenstone Eco Paints (UK service only)
Dear Adrian,
I am sorry to hear that the delivery company did not fulfil its commitment. I do hope that your experience of Graphenstone continues to be positive. Good luck with your project.
Best wishes,
Ferrelyn
Reply from Graphenstone Eco Paints (UK service only)
Dear Alison,
Thank you very much for your review.
Best wishes,
Ferrelyn
Approved by a professional.
I employed a professional decorator to use the paint and he was very impressed with the way it went on and the coverage.
2 May 2024
Reply from Graphenstone Eco Paints (UK service only)
Dear Brian,
Thank you for taking the time to review us. I do hope that your project was a great success and that we can continue to be service.
Best wishes,
Ferrelyn
I received my paint colour card very…
I received my paint colour card very quickly and a fair while before other paint companies sent theirs, so that was impressive.
29 April 2024
Reply from Graphenstone Eco Paints (UK service only)
Dear Joanne,
Thank you for your review and the best of luck in your project. I hope it is a great success! We hope to be of service again to you.
Best wishes,
Ferrelyn
Colour cards delivered quickly
Colour cards delivered quickly. Helpful to allow me to chose paint
18 April 2024
Reply from Graphenstone Eco Paints (UK service only)
Dear C T,
Thank you for your review. I hope we can continue to be of service.
Best wishes,
Ferrelyn
So excited
So excited to have received my Graphenstone paint sample pack so quickly!
The colours are beautiful. The product promises 0% Voc properties and a flawless finish. Can't wait to get started...just have to decide on the colour, and I'm spoilt for choice !
17 April 2024
Reply from Graphenstone Eco Paints (UK service only)
Dear Peter,
Thank you so much for your review. I hope your project is a great success when you have finally decided upon colours!
Best wishes,
Ferrelyn
Fast delivery and well communicated
14 April 2024
Reply from Graphenstone Eco Paints (UK service only)
Dear Kyle,
Thank you for taking the time to review us. I hope we can be of service again in the future.
Best wishes,
Ferrelyn
Requested paint charts
Requested paint charts. Supplied quickly. Hassle free service. Excellent.
22 October 2023
Reply from Graphenstone Eco Paints (UK service only)
Dear Mr. Geen,
Thank you very much for your review and I hope your project will be a great success.
Best wishes,
Ferrelyn
Excellent service from ordering to…
Excellent service from ordering to delivery. Paint is absolutely fantastic. The only thing that would be better is if there was a brief summary of the colours. I know it’s important to try the tester pots first, but the descriptions provided by some other companies are helpful in making initial decisions. I used Argento and it’s a beautiful soft neutral.
9 April 2024
Reply from Graphenstone Eco Paints (UK service only)
Dear Customer,
Thank you so much for your very helpful comments. We always appreciate customer feedback. As it happens, we have just completed descriptions on all the colours but it is not yet on the website or colour cards. I’m delighted to hear you enjoyed using the paint and we do hope to continue to be of service.
Best wishes,
Ferrelyn
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