Gravity Fitness Reviews 3,795

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 268 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and robust design of the products, noting their durability and effectiveness for various exercises. Many people appreciate the quick and efficient delivery service, with items often arriving promptly and well-packaged. The overall service, including customer support, is frequently highlighted as excellent, with fast responses and helpful assistance. However, some customers also noted issues with certain products, such as a weighted vest where the wrap cracked and distorted, or a pull-up bar that felt wobbly without an extension kit. A few other people also felt that assembly could be tricky, with tight pin holes and difficulties in carrying the disassembled kit. Additionally, a small portion of people experienced significant problems with the delivery service, citing lost packages, unclear tracking, and unhelpful courier support.

What people talk about most

Product

Consumers find product quality to be exceptional, with many reviewers highlighting items as high quality,... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality and robust nature... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the super fast and prompt... See more

Service

Reviewers highlight positive aspects of service, with many praising the quick delivery and overall... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of assembly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

²Its an excellent chin up bar, well designed, durable and robust. I bought my first one several years ago and decided to buy another in 2026 -allowing me to move between bars without having to change... See more

Company replied

Rated 5 out of 5 stars

I’ve used Gravity Fitness for quite a bit of my home kit. The pull-up rig (that can be used for lots of different exercises such as dips etc, I’ve got the wooden gymnastic rings, paralette bars, tap... See more

Company replied

Rated 5 out of 5 stars

Well designed, rock solid and bullet-proof products, at good prices…. all delivered quickly and efficiently. Perfect for my Calisthenics journey…. My only critique is that some of the build instru... See more

Company replied

Rated 5 out of 5 stars

I purchased the elbow compreson sleeves to help with an injury that keeps persisting and effecting my handstand press training, aswell as other press movements. They are brilliant and really make a di... See more

Company replied


4.8

Excellent

TrustScore 5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Top quality equipment, reasonably priced

I have bought a few items from Gravity Fitness over the years. They have a great selection of gear at reasonable prices, and it's delivered quickly. Everything I have purchased has been top quality, I would definitely recommend them!

2 September 2025
Unprompted review
Gravity Fitness logo

Reply from Gravity Fitness

Really appreciate that! Great to hear you’ve been coming back over the years and that the equipment, prices, and delivery have all been spot on. Thanks for the recommendation! 💪

Rated 5 out of 5 stars

I’m a frequently returning customer…say no more!

I’ve used Gravity Fitness for quite a bit of my home kit. The pull-up rig (that can be used for lots of different exercises such as dips etc, I’ve got the wooden gymnastic rings, paralette bars, tape, squat wedges, fold out thick exercise pad. Everything I’ve bought has been brilliant quality, has been delivered quickly and well packaged.
The website’s easy to navigate and there’s loads of educational info too.
Can’t fault the company at all.

23 September 2025
Unprompted review
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Reply from Gravity Fitness

That’s awesome to hear! Sounds like you’ve built up a seriously solid home setup with the kit. Great that everything’s been top quality, quick to arrive, and useful across your training. Appreciate you sharing your experience! 💪

Rated 5 out of 5 stars

Top Quality Vest

I have to say Gravity Fitness are a fantastic company, they responded very quickly to questions I asked before purchasing. The weighted vest I bought was 20kg and it is one of the best items of training equipment I now have. The quality is first class and fits really snugly on the torso.The metal 1kg blocks are brilliant, if you are considering getting a weighted vest then look no further, this is the one.

5 September 2025
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Reply from Gravity Fitness

That’s brilliant to hear! The 20kg vest really is a game-changer for training, and those 1kg blocks make it so versatile. Glad the fit and quality hit the mark for you, enjoy pushing your workouts to the next level! 💪

Rated 1 out of 5 stars

Its very wobbly and falls apart with extension kit

Its very wobbly and the arm extension keeps coming apart no matter how tight the screw bolt is

5 September 2025
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Reply from Gravity Fitness

Hi Chris,

We're sorry to hear this. We've checked for any communication from you and can't see any, so we've reached out to you privately via email.
If you need to speak to us regarding anything, you can contact us via Live Chat on our website or email support@bornactive.com
We don't monitor Trust Pilot enough for us to use it as a form of communication.

Please check your inbox for our email so we can resolve any issues nice and quick.

Many thanks,
Gravity Fitness Support Team

Rated 5 out of 5 stars

All good

Delivery was quick, product is great. I got the pull up bar for use in a door frame and it's easy to set up and take down, takes all the weight, and feels good, safe, and solid.

8 September 2025
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Reply from Gravity Fitness

Awesome to hear the pull-up bar’s working so well for you, quick setup, solid feel is exactly what you want. 💪

Rated 5 out of 5 stars

Sturdy, well made and comfortable training aid

I bought a replacement 30kg vest for my son’s birthday, as his current one was showing signs of wear after much use. The new weighted vest fits well and is very comfortable to wear. It’s a great training aid and my son uses it regularly.

1 September 2025
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Reply from Gravity Fitness

That’s awesome, sounds like your son is really putting the vest to good use! Great to hear the new one fits well and is helping him push his training further. 💪

Rated 5 out of 5 stars

Great quality

Great quality, very stable and perfect for practice.

10 September 2025
Unprompted review
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Reply from Gravity Fitness

Thanks so much for the 5 stars!

Rated 5 out of 5 stars

Great quality gym equipment for the…

Great quality gym equipment for the price!

22 April 2025
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Reply from Gravity Fitness

Appreciate that! Always good to hear the quality matches up with the price. Enjoy your training! 💪

Rated 5 out of 5 stars

5 stars

10/10 very quick and easy set up and very fast delivery couldn’t recommend enough

5 September 2025
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the great review, enjoy the training! 💪

Rated 5 out of 5 stars

Excellent

Excellent - delivered quickly. Thankyou.

4 September 2025
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Reply from Gravity Fitness

Appreciate that! Glad the delivery was quick and everything went smoothly, thank you for your order! 💪

Rated 4 out of 5 stars

Delivery fast once dispatched

Delivery fast once dispatched. The weight vest is top quality. The only negative is I was unaware the item was preorder only so the unexpected three week wait was annoying.
But the item itself is fantastic very happy with it.

1 September 2025
Gravity Fitness logo

Reply from Gravity Fitness

Glad to hear you’re impressed with the vest and that the quality delivered for you in the end! Sounds like it was worth the wait 💪

Rated 5 out of 5 stars

Great Products

Great products, and super fast delivery

29 August 2025
Gravity Fitness logo

Reply from Gravity Fitness

Thanks for the feedback! Great to hear you’re happy with the equipment and the speedy delivery. 💪

Rated 5 out of 5 stars

Great service and great equipment

I was told by my fitness instructor that the equipment I ordered would have along lead time, in fact it came within 2 days, great service and great equipment

29 August 2025
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Reply from Gravity Fitness

That’s brilliant! Always a nice surprise when the equipment shows up faster than expected. Glad you’re happy with both the service and the kit, enjoy putting it to work! 💪

Rated 5 out of 5 stars

Well made

Well made, easy to construct, rapid delivery. Excellent

28 August 2025
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Reply from Gravity Fitness

Perfect combo, quality build, quick setup, and speedy delivery. Glad you’re happy with it! 💪

Rated 5 out of 5 stars

Company were great at communicating…

Company were great at communicating time lines of when product will arrive and answered questions promptly.
Pull up bar is very sturdy for doing pull ups. I'm getting quicker at putting it up but takes me about 10 mins at the moment.
I thought the product could be put on it's side for dips but I think that is only without the extension.

1 September 2025
Unprompted review
Gravity Fitness logo

Reply from Gravity Fitness

Sounds like you’ve got on really well with the pull-up bar! Glad the communication and support made things smooth too. Once you’ve put it up a few more times you’ll probably have it down in no time.

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