Products look good and are good quality. I just had an issue with the thigh pads which were youth size (I'm an adult), but won't stay in position because the elastic is too stretchy and I can't pull i... See more
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Good delivery feed back and prompt delivery of velocity rubber cricket shoes. They are great and so comfortable.
I have been buying all sort of products from gray nicols for long time, never disappointed. Even when a bat once was broken after couple of matches, once returned, refunded promptly. Bought a pa... See more
Hat fits a treat and the size guide was spot on.....just need to wear in for the up & coming T20 match at Edgbaston soon! One thing that could be changed is the signed for posting for low value items... See more
4.1
Great
70 reviews
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They do not ship but take payment
Absolutely unacceptable experience.
I placed an order on May 6th, and the website clearly states delivery in a few days. It's now been over a week and the items haven’t even been shipped. No updates. No communication. This kind of service is misleading, unprofessional, and completely unreliable. I would strongly advise others to avoid this company—they clearly cannot be trusted to deliver on their promises.
6 May 2025
Unprompted review
Order taken to be cancelled - Bad Customer Service
They take the order - hold the money for many days. All of a sudden I get message from their customer service executive and they cancel my order. Really bad service - not expecting from companies boasting about professional cricketers wearing their stuff
11 April 2025
Unprompted review
My order no WG1148881
⛔️🚫⛔️My order no WG1148881⛔️🚫⛔️
Should not give a single star, they were given for UPS and it’s a week gone by still I do not have my order yet and Gray Nicolos sayings it takes 15 working days to investigate and issue a refund, means it will take three weeks…..still I have to buy it again 😂
⛔️Advice to not to buy from this company directly⛔️
13 January 2025
Unprompted review
I purchased some cricket pads and…
I purchased some cricket pads and payment was taken. A few days later the customer services cancelled my order, advising that this item was now out of stock. Please be aware that they can cancel your order at any time without reason. I am still waiting for my refund. I would expect a Company to be aware of its stock, and if you accept their offer, they take payment, you then have a contract. They could have offered me an alternative product but didn't but they still have my money in their bank and I have no goods that were ordered. I will never buy Gray Nicolls products again and will just purchase a different brand.
16 November 2024
Unprompted review
I was really disappointed with the…
I was really disappointed with the Gray-Nicolls Revo Pro 1.0 Cricket Shoes. I purchased them for about 80 quids in mid-July last year, believing they were the top-of-the-line spikes worn by international players, as advertised on their website. However, despite only playing four games last year, the shoes started coming apart at the front during the third game of this season. This is incredibly disappointing, given the price and the supposed quality of the product.
25 May 2024
Unprompted review
Great service, fast delivery
James Bunday & Nick Peters offer great service, speedy delivery on my new playing shirt for the 2024 season.
3 April 2024
Unprompted review
Good prompt service and quick replies…
Good prompt service and quick replies to email. Very happy with purchase and service.
12 May 2023
Unprompted review
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