Graystone Referral Centre Reviews 

63
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

What a wonderful practice our little boy loved coming to the dentist for once and enjoyed seeing everyone on his visits. He was calm and cooperative whilst Emma was helping him. All the staff are j... See more

Rated 5 out of 5 stars

My first visit was a referral as my bottom teeth were crumbling. I'm not good with Doctors, Dentists or hospital, but felt relaxed and at ease with professionals, both male and female. Everyone was... See more

Company replied

Rated 5 out of 5 stars

I visited for my first hygienist appointment. So professional, caring and able to give v useful advice and onward management. I have made a post on Hassocks FB. I look forward to my return appoint... See more

Rated 5 out of 5 stars

I’ve been under AJ’s care for over 4 years. He is professional, knowledgeable and explains all the treatment options available. All the clinic staff are friendly and put you at ease from the moment... See more

Company replied

Company details

  1. Dental clinic
  2. Dental Hygienist
  3. Dental Implants Periodontist
  4. Dentist
  5. Paediatric Dentist

Written by the company

We are a private Specialist referral practice for dentistry. We provide bespoke dental care for Children and Adults. We are a family business and we provide Endodontics (root fillings), Periodontics (gum disease) and Prosthodontics (implants, crowns, bridges and dentures).


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

63 reviews

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4.7

All reviews

(63)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

I had a great experience at Graystone referral centre. I had experienced years of living with periodic pain from my wisdom teeth.

During the consultation I received a through explanation and examination, which included a CT scan and a report. The consultation allowed me to understand my options, the procedure and all the risk and benefits in advance, so I was able to make an informed decision comfortably.

I had expected to need an expensive General Anaesthetic but the team were able to provide IV sedation during the removal of two wisdom teeth and a partial removal of a lower wisdom tooth, which was only partially removed to prevent damage to an important facial nerve in my jaw.

The procedure went smoothly and the recovery was a lot less painful than I was expecting. I was informed of what to expect during recovery both during the initial consultation and on the day of the procedure, additionally I received a follow up aftercare call to check up on me. I cannot recommend them highly enough.

Special thanks to Mr Nik Maini (Oral and maxillofacial Surgeon), Dr Mel Keel (Medical Anaesthetist) and Kelly (Dental nurse)

9 October 2024
Unprompted review
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Reply from Graystone Referral Centre

So pleased that it all went to plan Phil, You were a pleasure to treat. From Sar and the GRC team

Rated 5 out of 5 stars

Big Shock

Nothing went wrong. Lovely practise but was told,
in seven months I would lose all my teeth and there was nothing they could do for me. Big Shock

Greystone got in touch and are helping me find a
suitable dentist, so am amending my review.and hopefully some of my teeth will survive..

28 August 2024
Unprompted review
Rated 5 out of 5 stars

A big thank you not just for the…

A big thank you not just for the fantastic service provided by AJ and his team but also for the great support received as a colleague. I am privileged to have such a service.

Dr. Vinoja Indra

13 May 2024
Unprompted review
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Reply from Graystone Referral Centre

Thank you Vinoja for that lovely feedback! From AJ & Emma and the GRC team

Rated 5 out of 5 stars

Great experience at Graystone referral centre

Great experience at Graystone referral centre for a tooth extraction recently. Dr AJ Ray-Chaudhuri and his team were excellent in their manner, Dr Ray-Chaudhuri explained the treatment options clearly and ensured I was relaxed throughout the procedure. After care also very good, with a phone call to ensure no complications after the procedure. Ability to watch a favourite TV programme during the procedure was a welcomed distraction! Thank you AJ and his team. Keep up the fantastic work.

4 April 2024
Unprompted review
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Reply from Graystone Referral Centre

Thanks for the kind words Dr Chaterjee. We are most pleased we were able help you with your care and that you had a great experience. Bw from AJ and the GRC team

Rated 5 out of 5 stars

I was referred to Graystone by my…

I was referred to Graystone by my dentist. I had an initial consultation with Mr. Ray-Chaudhuri and subsequently agreed to a schedule of treatment leading to a full mouth reconstruction. This began in September 2022 and included the surgical removal of broken teeth and implant therapy. The procedure is now complete and I am extremely delighted with the result. All the staff at the practice are very friendly and attentive. AJ is very personable, professional, thorough, very skilled and a perfectionist. I would be only too pleased to recommend this dental practice to anyone.

1 May 2024
Unprompted review
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Reply from Graystone Referral Centre

Been an absolute pleasure looking after you David!

Rated 5 out of 5 stars

Perfect partner for dental problems.

At the time I was recommended to contact Greystone, by my hygienist, I was suffering with intense pain in my jaw. After my initial call to them I was quickly booked in (sdame day) and had a CT scan of the jaw resulting in a diagnosis that my own dentist had been unable to provide. At all time I found them highly professional, courteous, knowledgeable, friendly, informative and extremmely willing to work with me towards a resolution to my jaw infection. This extended to not only providing an email copy of an X-Ray but also access to the CT scan images via a secure web site and a data stick. This enabled the maxilio facial surgeons to quickly see what the issue was and provide a permanent soution. I have no hesitation in recommending the centre and will certainly contact them agin should the need arise.

18 September 2023
Unprompted review
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Reply from Graystone Referral Centre

We are so glad that we were able to help you get this resolved. bw James, AJ and the GRC team

Rated 5 out of 5 stars

Amazing Dentists

Amazing Dentists, great customer care. I am not fond of visiting dentists. But Dr Chaudhury had me relaxed and calm.

6 February 2024
Unprompted review
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Reply from Graystone Referral Centre

Thank you for your kind words Mr Basra.

Rated 5 out of 5 stars

Amazing dentist

My 11year old son is needle phobic and has ADHD. After a nasty fall he needed a root canal treatment on his front tooth. Emma was fantastic. She talked me through the procedure so I could prepare him prior. Whilst in the chair she managed the treatment beautifully so that he came through the procedure without being traumatised. I can’t thank the team enough.

3 January 2024
Unprompted review
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Reply from Graystone Referral Centre

I am so pleased we were able to help him after his nasty fall. Best wishes from Emma and the Younger Smiles team

Rated 5 out of 5 stars

Graystone Referral Centre

The whole team at Graystone Referral Centre, from reception to consultants, were kind, caring and professional. I was referred to them by my own dentist following an accident resulting in me losing some of my bottom teeth and part of the jaw bone with them. After a rather traumatic experience they dealt with the situation calmly, promptly and efficiently. Highly recommend the service.

29 June 2023
Unprompted review
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Reply from Graystone Referral Centre

We are so pleased we could help you after your horrible accident Jan. With all the best for the future, from Chetan, AJ and the GRC team

Rated 5 out of 5 stars

An excellent

An excellent, child friendly service

Very professional

Excellent facilities & a TV for the patient to watch during work

Fantastic communication

14 December 2023
Unprompted review
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Reply from Graystone Referral Centre

Glad we were able to help Shoshanah. Best wishes from Emma, AJ and the GRC team

Rated 5 out of 5 stars

A feeling of complete safety

A feeling of complete safety and confidence in the experience and professionalism of all the practitioners.
Knowing I am in such experienced hands at last.
Worth absolutely every penny, I pay for experience not time.

5 October 2023
Unprompted review
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Reply from Graystone Referral Centre

So kind of you Kate. Been a pleasure to look after you and your family

Rated 5 out of 5 stars

Wonderful Practice

Myself and my Son who is 3 years old had a wonderful experience at Graystone Referral Centre. I couldn’t recommend the practice highly enough.
Emma and the Staff made my son feel very relaxed and the treatment enjoyable. He loves going! Thank you so much.

12 September 2023
Unprompted review
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Reply from Graystone Referral Centre

It was a pleasure to look after him Kate. All the best with his future dental care! From Emma and the Younger Smiles team

Rated 5 out of 5 stars

Perfect service

An easy, educational, clean and friendly dental practice. I was put at ease as soon as I booked in with a very friendly receptionist who made the booking very easy and straightforward. I then had my appointment with AJ who was interested in why I had this tooth issue and was very educational as to why this issue could of occurred. I was in the dentist chair for 2 hours, and was constantly checked on and talked through the whole procedure which put me at ease (as well as the ceiling TV to distract me). The final result was so good and my teeth now look great. Very grateful to the team and would 100% return.

6 September 2023
Unprompted review
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Reply from Graystone Referral Centre

I am really pleased we were able to help with your lovely smile Nat. Best wishes from AJ and the GRC team

Rated 5 out of 5 stars

Excellent Dental Treatment

I recommend Grayston Referral Centre for utterly professional and well supported dental guidance and treatment. My own treatment which took place from January 2023 through August 2023 has not only improved my dental wellbeing but that of my general health aswell. Throughout my treatment the whole staff whether directly or indirectly involved in my treatment were friendly, supportive and thoroughly professional at all times. All of my treatment was explained clearly and transparently ahead of time both in terms of medical benefit and financial cost.
I would not hesitate to recommend becoming a patient at Graystone Referral Centre and I consider myself fortunate to have benefitted from their excellent care.

14 August 2023
Unprompted review
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Reply from Graystone Referral Centre

I am really pleased to be able to help you with your care Andrew, bw from AJ and the GRC team

Rated 5 out of 5 stars

This note is for AJ and his team

This note is for AJ and his team: I am grateful for your help and support, and thank you for making my dental experience as painless as possible. I am always so pleased by your professional skill and your courteous team.

4 May 2023
Unprompted review
Rated 5 out of 5 stars

I visited Graystone's to have a very complicated wisdom tooth filled

I visited Graystone's to have a complicated filling in my wisdom tooth. Sadly I've had this attempted at other dentists but within weeks it had fallen out.

Graystone Referral is a very relaxing environment which made me feel calm even before I went into the surgery.

Mr Ray-Chaudhuri was excellent, he examined my teeth and told me exactly what he was going to do step-by-step. I then put on my headphones to listen to music as suggested by the very helpful dental nurses.

Mr Ray-Chaudhuri is very skilled and I left with a very smooth filling, which I am delighted to say is still perfectly intact 18 months later.

3 March 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding Dental Practice

The whole team at Graystone are so friendly and professional I felt I was in very safe and trustworthy hands every visit . There is a degree of honesty and excellent support which I have yet to experience at any other dental practice . Outstanding .

16 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent dentist (AJ) and professional staff

Excellent dentist (AJ), highly recommended and professional. His staff were also very competent and accommodating. I had a lot of work done and despite the cost, could not fault this service. Highly recommended.

19 October 2022
Unprompted review
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Reply from Graystone Referral Centre

So pleased we were able to help you Sara! We wish you all the best, AJ and team

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