Great Radiators Reviews 

243
•
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Order was processed and delivery the next day. 2 of the 3 rads were fine, but there was an issue with a Towelrads unit. Towelrads were very unhelpful and referred me back to Great Radiators who were i... See more

Company replied

Rated 5 out of 5 stars

Very positive experience with great rads; had really good options, in stock and available. Delivered very quickly (I think it was next day), well packaged and problem free. Top quality aluminium rad... See more

Rated 5 out of 5 stars

First time ordering from this company, must say they were excellent. Good variety of radiators, competitively priced, the web site is very easy to use, easy check out. Fast delivery with excellen... See more

Rated 4 out of 5 stars

Delivery took a little longer than promised but could live with that. Not really informed of progress and had to ask for details. Unit supplied with so much packaging, I recognise the need to protect... See more

Company replied

Company details

  1. Radiator shop
  2. also in
  3. Heating service

About Great Radiators

Written by the company

Fastest Growing UK Heating Solutions Business

We are the fastest growing heating solutions business in the UK, and our business was created out of a desire to provide the best products alongside the personal customer service we would like to receive ourselves.


Premium Quality Radiators Delivered Straight to Your Door

Utilising our many years' experience of industry, business and design, we have used our trade links to secure a brilliant range of hand-picked heating solutions delivered directly to your door, at greatly reduced prices. With everything from towel radiators to bespoke radiators and underfloor heating with a great variety of sizes and outputs, as well as a wide selection of stylish accessories.


Order Online from Great Rads Today

Ordering online is easy. Simply head on over to our website to start browsing our wide range of radiators and radiator accessories today!

Written by the company

Free UK Mainland Delivery

Free delivery to UK mainland addresses.

Free delivery to UK mainland addresses.
*Oversea delivery fees vary, please email hello@greatrads.co.uk with your delivery address and relevant items for a quote.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

243 reviews

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4.5

All reviews

(243)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic company, before and after sales

Fantastic company, they have gone above and beyond to honor their post-sales commitments when those arose. Ready to hear and help their customers with any issues that may come up, always communicative and responsive. I would look not further.
Ektoras Kanaris

7 January 2021
Unprompted review
Rated 5 out of 5 stars

Stainless steel radiator

Easy to order online. Delivery was prompt. The stainless steel towel radiator was well packaged. Very pleased with quality of the radiator itself and would buy from Great Rads again. Thanks!

24 December 2020
Rated 1 out of 5 stars

I cannot give a review because I have…

I cannot give a review because I have still not received the goods - promised 3 to 4 days after order - and I now have to cancel the order because I was eventually told (after, of course, I had made full payment of nearly £1,000) that it would not now arrive until sometine in February 202t, 8 to 10 WEEKS after order.This meant I could not have my bathroom finished before Xmas as planned and now have to look elsewhere for a heated towel rail.

Why was not told of this delay until I started to chase the supplier - who was difficult to contact- when the due delivery date came and went. Had I been told earlier I would have had a chance of finding another towel rail in time for installation before Xmas.

All I got was excuses so would never, ever use this supplier again for anything. We all know that times are tough at the moment but thats no reason to mislead customers. Just tell the truth as soon as you know it and dont give out help line numbers that no one answers. Shoddy service at best.
PMcD

22 December 2020
Rated 5 out of 5 stars

Highly recommended

Ordered on line. Had a phone call to confirm delivery and all was brilliantly executed!
Would definitely and highly recommend to family, friends and anybody reading this review. The price too was very competitive!

4 December 2020
Rated 5 out of 5 stars

Brilliant service

Brilliant service, the radiator I ordered is discontinued but an alternative was suggested that was great. Jayde couldn’t have been more helpful.

25 November 2020
Rated 5 out of 5 stars

Reina designer radiators

So pleased with these products, look fantastic, very sleek. Efficient, quick to heat up & really throw the heat out. Also extremely quick delivery, only to days from ordering & more reasonable than many other comparisons. Would definitely recommend.

21 November 2020
Rated 5 out of 5 stars

Great customer service!

We ordered a number of different radiators including one large designer mirror radiator. We were very pleased - they arrived quickly and are excellent quality. There was an error and the factory shipped the wrong large radiator, but there was no question in exchanging the radiator. I'd also ordered the wrong valves and they replaced them too! All in all, very happy and would highly recommend.

10 November 2020
Rated 4 out of 5 stars

Eleven week delivery

Found the perfect radiator online at Great Rads, ordered and paid for it but received an email 4 days later informing me that delivery would be at least 11 weeks.
Disappointed that this information wasn’t shared before I’d entered my card details but relieved that a full refund was issued promptly.

2 November 2020
Rated 5 out of 5 stars

Good customer service

Can’t speak for the radiators as haven’t arrived yet, but customer service good. They didn’t have the radiators I wanted in stock so they rang me to confirm delivery time etc. And also sent examples of other similar items in case I needed Something quicker. So Happy with the support.

31 October 2020

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