Order was processed and delivery the next day. 2 of the 3 rads were fine, but there was an issue with a Towelrads unit. Towelrads were very unhelpful and referred me back to Great Radiators who were i... See more
Company replied
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Order was processed and delivery the next day. 2 of the 3 rads were fine, but there was an issue with a Towelrads unit. Towelrads were very unhelpful and referred me back to Great Radiators who were i... See more
Company replied
Very positive experience with great rads; had really good options, in stock and available. Delivered very quickly (I think it was next day), well packaged and problem free. Top quality aluminium rad... See more
First time ordering from this company, must say they were excellent. Good variety of radiators, competitively priced, the web site is very easy to use, easy check out. Fast delivery with excellen... See more
Delivery took a little longer than promised but could live with that. Not really informed of progress and had to ask for details. Unit supplied with so much packaging, I recognise the need to protect... See more
Company replied
Written by the company
We are the fastest growing heating solutions business in the UK, and our business was created out of a desire to provide the best products alongside the personal customer service we would like to receive ourselves.
Utilising our many years' experience of industry, business and design, we have used our trade links to secure a brilliant range of hand-picked heating solutions delivered directly to your door, at greatly reduced prices. With everything from towel radiators to bespoke radiators and underfloor heating with a great variety of sizes and outputs, as well as a wide selection of stylish accessories.
Ordering online is easy. Simply head on over to our website to start browsing our wide range of radiators and radiator accessories today!
Written by the company

Free delivery to UK mainland addresses.

Rhodes House, 6-18 Tulketh Brow, PR2 2SH, PRESTON, United Kingdom
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Excellent service...the radiators were delivered the next day.
Fantastic company, they have gone above and beyond to honor their post-sales commitments when those arose. Ready to hear and help their customers with any issues that may come up, always communicative and responsive. I would look not further.
Ektoras Kanaris
Easy to order online. Delivery was prompt. The stainless steel towel radiator was well packaged. Very pleased with quality of the radiator itself and would buy from Great Rads again. Thanks!
I cannot give a review because I have still not received the goods - promised 3 to 4 days after order - and I now have to cancel the order because I was eventually told (after, of course, I had made full payment of nearly £1,000) that it would not now arrive until sometine in February 202t, 8 to 10 WEEKS after order.This meant I could not have my bathroom finished before Xmas as planned and now have to look elsewhere for a heated towel rail.
Why was not told of this delay until I started to chase the supplier - who was difficult to contact- when the due delivery date came and went. Had I been told earlier I would have had a chance of finding another towel rail in time for installation before Xmas.
All I got was excuses so would never, ever use this supplier again for anything. We all know that times are tough at the moment but thats no reason to mislead customers. Just tell the truth as soon as you know it and dont give out help line numbers that no one answers. Shoddy service at best.
PMcD
Ordered on line. Had a phone call to confirm delivery and all was brilliantly executed!
Would definitely and highly recommend to family, friends and anybody reading this review. The price too was very competitive!
Speedy, polite and efficient service. I would use Great Rads again.
They take your order and money, if rad is not in stock your emails are blocked and phone calls not answered, worst online buying experience I can remember.
Brilliant service, the radiator I ordered is discontinued but an alternative was suggested that was great. Jayde couldn’t have been more helpful.
Great selection and very competitive prices for someone from Ireland (pre-Brexit).
So pleased with these products, look fantastic, very sleek. Efficient, quick to heat up & really throw the heat out. Also extremely quick delivery, only to days from ordering & more reasonable than many other comparisons. Would definitely recommend.
Great service very nice design radiator.and prompt delivery.highly recommended
We ordered a number of different radiators including one large designer mirror radiator. We were very pleased - they arrived quickly and are excellent quality. There was an error and the factory shipped the wrong large radiator, but there was no question in exchanging the radiator. I'd also ordered the wrong valves and they replaced them too! All in all, very happy and would highly recommend.
Great service speedy delivery and quick refund after out of stock item altered for instock item. would recommend.
Found the perfect radiator online at Great Rads, ordered and paid for it but received an email 4 days later informing me that delivery would be at least 11 weeks.
Disappointed that this information wasn’t shared before I’d entered my card details but relieved that a full refund was issued promptly.
Can’t speak for the radiators as haven’t arrived yet, but customer service good. They didn’t have the radiators I wanted in stock so they rang me to confirm delivery time etc. And also sent examples of other similar items in case I needed Something quicker. So Happy with the support.
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