Great Radiators Reviews 

243
•
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Order was processed and delivery the next day. 2 of the 3 rads were fine, but there was an issue with a Towelrads unit. Towelrads were very unhelpful and referred me back to Great Radiators who were i... See more

Company replied

Rated 5 out of 5 stars

Very positive experience with great rads; had really good options, in stock and available. Delivered very quickly (I think it was next day), well packaged and problem free. Top quality aluminium rad... See more

Rated 5 out of 5 stars

First time ordering from this company, must say they were excellent. Good variety of radiators, competitively priced, the web site is very easy to use, easy check out. Fast delivery with excellen... See more

Rated 4 out of 5 stars

Delivery took a little longer than promised but could live with that. Not really informed of progress and had to ask for details. Unit supplied with so much packaging, I recognise the need to protect... See more

Company replied

Company details

  1. Radiator shop
  2. also in
  3. Heating service

About Great Radiators

Written by the company

Fastest Growing UK Heating Solutions Business

We are the fastest growing heating solutions business in the UK, and our business was created out of a desire to provide the best products alongside the personal customer service we would like to receive ourselves.


Premium Quality Radiators Delivered Straight to Your Door

Utilising our many years' experience of industry, business and design, we have used our trade links to secure a brilliant range of hand-picked heating solutions delivered directly to your door, at greatly reduced prices. With everything from towel radiators to bespoke radiators and underfloor heating with a great variety of sizes and outputs, as well as a wide selection of stylish accessories.


Order Online from Great Rads Today

Ordering online is easy. Simply head on over to our website to start browsing our wide range of radiators and radiator accessories today!

Written by the company

Free UK Mainland Delivery

Free delivery to UK mainland addresses.

Free delivery to UK mainland addresses.
*Oversea delivery fees vary, please email hello@greatrads.co.uk with your delivery address and relevant items for a quote.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

243 reviews

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4.5

All reviews

(243)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Update stock system!

Ordered 3 radiators which were all showing as in stock Online, 3 days later received an email saying they would be delivered 5th January which was 3 months later! To be fair when I called them they did say it was down to the supplier and refunded my money straight away but I spent hours looking for radiators that were in stock! Please update your website!

11 October 2020
Rated 1 out of 5 stars

Had a very bad experience

Had a very bad experience. Ordered a radiator in September they said they will dispatch it in two days but afterwards they sent me an email stating stock no longer exist and it will come on the 1st of October. I said alright then they emailed again saying it will arrive on the 7th when I called them on 7th they said it will arrive on the 9th of October now. Meanwhile their website was still showing it in stock and taking order. At that time I couldn't wait anymore my builder was already gone and I end up buying it from another company which offers priority service. The radiator arrived I paid £13 extra but I am happy with that.

Not gonna use them again :(

8 October 2020
Rated 5 out of 5 stars

Good communication

Good communication. Great product and price and goods arrived within 24 hours. Very pleased.

30 September 2020
Unprompted review
Rated 5 out of 5 stars

Great company

Great website, easy to use. If you need help an email gets a speedy response from staff. Bought an aluminium radiator which I'm really happy with.

24 September 2020
Unprompted review
Rated 1 out of 5 stars

Plan ahead

Be careful ordering on the expectation of an overnight service. Allow at least 2 weeks for your radiator to come. I know these are difficult times however it’s completely out of order still promoting this service when they clearly can’t follow through. I’m going into my second week of waiting with really no expectation of receiving it next week. They wouldn’t commit.

18 September 2020
Unprompted review
Rated 4 out of 5 stars

Good service

Good service, when item ordered arrived wrong size, I spoke with the company who immediately ordered a replacement the correct size which was delivered within 5 days. Excellent well done

8 September 2020
Unprompted review

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