Order was processed and delivery the next day. 2 of the 3 rads were fine, but there was an issue with a Towelrads unit. Towelrads were very unhelpful and referred me back to Great Radiators who were i... See more
Company replied
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Order was processed and delivery the next day. 2 of the 3 rads were fine, but there was an issue with a Towelrads unit. Towelrads were very unhelpful and referred me back to Great Radiators who were i... See more
Company replied
Very positive experience with great rads; had really good options, in stock and available. Delivered very quickly (I think it was next day), well packaged and problem free. Top quality aluminium rad... See more
First time ordering from this company, must say they were excellent. Good variety of radiators, competitively priced, the web site is very easy to use, easy check out. Fast delivery with excellen... See more
Delivery took a little longer than promised but could live with that. Not really informed of progress and had to ask for details. Unit supplied with so much packaging, I recognise the need to protect... See more
Company replied
Written by the company
We are the fastest growing heating solutions business in the UK, and our business was created out of a desire to provide the best products alongside the personal customer service we would like to receive ourselves.
Utilising our many years' experience of industry, business and design, we have used our trade links to secure a brilliant range of hand-picked heating solutions delivered directly to your door, at greatly reduced prices. With everything from towel radiators to bespoke radiators and underfloor heating with a great variety of sizes and outputs, as well as a wide selection of stylish accessories.
Ordering online is easy. Simply head on over to our website to start browsing our wide range of radiators and radiator accessories today!
Written by the company

Free delivery to UK mainland addresses.

Rhodes House, 6-18 Tulketh Brow, PR2 2SH, PRESTON, United Kingdom
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I was looking for something a little different for my bathroom, and had no problem finding something to suit at Great Rads! I ordered it in the afternoon, and while it said next day delivery, I've been let down by so many companies lately that I wasn't really expecting it, but it arrived early the next afternoon, in perfect condition, followed by the rad valves the next day.
Highly recommend!
Good product, delivered on time. The customer care service was not very helpful but overall I definitely recommend them.
Product looks nice, quick delivery but item was delivered to the wrong address in error I had to go and collect it
Couldn’t for fill my order so I had to cancel and find an alternative supplier.
Very good response to order fast delivery well packaged and great quality
Thank you
Lovely radiator very pleased. Very easy to communicate with and well packed when despatched. Would buy again.
Radiator not fitted yet but the delivery was very quick.
It's so nice when a supplier is so easy to deal with. Great choice, fast, efficient delivery and a quality item. Really pleased with my purchase. I wish every online supplier made life so easy!
Great service received within 1 week of my order
Did not like the fact my order of 2 items came in two deliveries on teo diffrent days.
We ordered two radiators (a single and a double) which were on next day delivery and we had scheduled the plumber in to fit them on the day they were due to arrive, so it was great that the delivery was so prompt. However, on inspecting the two radiators, the double one was only a single. I called customer service, and they organised a new radiator to be sent out, I was able to specify the date of delivery (which was great) but no apology was given. When the radiator arrived, they took away the incorrect one, again all good, the one delivered was now a double. We rescheduled the plumber again and this time when he started to view the double radiator fittings, one clip was bent, and there were no instructions or measurements as there were in the single radiator which he was able to fit. Again we called customer service and were informed they would contact the supplier and email me back. No email was received but we did receive a few days later a box of new clips to attach the radiator to the wall. Great radiators in the end - they look amazing, but had to organise the plumber to attend 3 times which was a higher cost to ourselves and we received no apology at all from the customer service team. Could have been a better experience.
BEAUTIFUL RADIATOR, GREAT DELIVERY - ONLY 1 THING STOPS FIVE STARS - THE RADIATOR IS DESIGNER AND NEEDED THE DESIGNER VALVES TO MATCH AND COMPLETE THE LOOK. WHEN ORDERING I SHOULD HAVE BEEN PROMPTED TO BUY THESE OR THEY SHOULD HAVE BEEN INCLUDED IN THE PRICE. LACK OF VALVES CAUSED A BIG DELAY AND INCONVENIENCE TO THE BATHROOM PROJECT. i STILL WOULD BUY THE RADIATOR AGAIN.
Fantastic service, emails answers very quickly and helpfully.
Had to wait for one radiator to become available as it was out of stock in the entire country, but I was kept updated and the radiator arrived very quickly once available
Delayed delivery and no contact to update
Great service and a speedy delivery. Can't ask for more really.
Great company.
Went above and beyond to get the perfect radiator to us
Still waiting...
I ordered a radiator, a week later I email to find out if the radiator was on it's way and no response.
Then I got an email to review the radiator, which I am giving, so before I gave the review I called up asking for my radiator. They said that the stockist is still waiting on them. So they said they would call me back, a day has passed and still no call.
Really frustrating that I have to keep chasing them up and I still don't have the rad.
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