Greatscottcollectables Reviews 81

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

I pre-ordered and paid for an item in December 2024. The item is now available but my order has not been delivered. I have contacted the company several times by email but they never respond. I found... See more

Rated 5 out of 5 stars

Hiya Toys Alien Resurrection Lead Alien Warrior Found these guys very recently and managed to score this figure after Zavvi cancelled my 11 month old preorder! Highly recommend GSC. Item was wel... See more

Rated 5 out of 5 stars

Billy The Puppet Deluxe Prop. Communication was a wee bit slow at Times and thought billy was Never gonna Arrive but he finally turned up He was Worth The Wait So Much So Im Thinking of Ordering Anot... See more

Rated 1 out of 5 stars

Ordered a preorder figure in December and which was finally available in March. After numerous emails I was told by the by the store that it had arrived and they were working through preorders and... See more

Company details

  1. Collectibles Shop

Written by the company

Website offering film, television and gaming merchandise and products


Contact info

3.1

Average

TrustScore 3 out of 5

81 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Brilliant Product!

Brilliant! Came really quick with tracked delivery, and cheap p&p. Came in mint condition with no problems at all. Very Satisfied

28 April 2023
Unprompted review
Rated 1 out of 5 stars

Sells items as “in stock’ if they were…

Sells items as “in stock’ if they were actually in stock it shouldn’t take weeks to receive them especially considering their postage charges! Wouldn’t purchase anything from here again!

6 April 2023
Unprompted review
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Reply from Greatscottcollectables

Hi Darth

We obviously always appreciate any feedback and will use it too improve our service, can I ask what the order number is, so we can look into this for you?
All of our items are in stock, unless its a pre-order item which we do try and make clear, it is a Pre-Order by putting that in the description several times but do apologise if that was missed, or again if we know of the item we can double check this hasn't been missed by us and we do try to only have items that are on Pre-Order in the sections for Pre-Order, we understand the confusion as items are listed as in stock, but unfortunately its the only way it will allow people to pre purchase Pre-Order items, but we do try to make it clear if it's a Pre-Order item, but as I say if able to let me know the order number we can look it for you and hopefully work to come to an solution

Regards
Greatscottcollectables

Rated 5 out of 5 stars

Great company with great customer service.

I have ordered from GSC twice now and both times they have been very efficient. They sell great products at great prices and provided fast delivery.
I’m very happy with both orders and will definitely order again from them in the future.

Well recommended.

9 March 2023
Unprompted review
Rated 2 out of 5 stars

Zero customer service and support

Still haven’t received my order despite paying for 1st class Royal Mail. Tried multiple times to contact the company via the numerous ways they advertise on their site and emails and haven’t had any response which is incredibly frustrating and leaves me with no answers and zero confidence in this company

30 January 2023
Unprompted review
Rated 5 out of 5 stars

Great company

Have just started to order from them, great experience so far, items delivered promptly and we'll packaged and prices reasonable too! Can fault them

11 January 2023
Unprompted review
Rated 5 out of 5 stars

Amazing store take a look !!!

Amazing item really competitive prices securely wrapped and fast delivery considering Royal mail strikes I am over the moon with items I have ordered something eles and I this site will always be my 1st for collectables for my fella 😀

7 December 2022
Unprompted review
Rated 5 out of 5 stars

Perfect experience

Perfect experience. It's important to support local and independent businesses. They may not be local to me, but they're independent and that means a lot to me.

Postage times were quick, price was great, and the communication was spot on. I will be back to purchase again in the near future,especially pokemon items. Thank you.

Ben

19 November 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding.

Outstanding.

An absolute pleasure to do business with. I have bought from these a few times now and they're the best around. Log on, order my figures and they're here within a couple of days, every single time.

17 November 2022
Unprompted review
Rated 5 out of 5 stars

Amazing delivery times

I went onto google to find a specific couple of figures and found these guys low down on page 1. I decided to go with these guys as they were UK based thus saving me imports, and the prices were competitive. I completed checkout at 12:10pm on the 17th and the figures were in my hands at 11:37am on the 18th. A less than 24 hours delivery turn around after selecting their 24h delivery option for an extra £1. The box was well packaged and the figures arrived without so much as a bumped corner. I will definitely be checking this website first for anything in the future. Thank you.

17 October 2022
Unprompted review
Greatscottcollectables logo

Reply from Greatscottcollectables

Hi Adam
Thank you for such a fantastic review, we really appreciate the kind words and hope we can continue to help you grow you collections

Rated 5 out of 5 stars

Prompt delivery of Funko Pop

Prompt delivery of Funko Pop, in perfect condition, well packaged including Pop protector. Great to deal with an independent business that appreciates the value and importance of the product.

25 August 2022
Unprompted review
Greatscottcollectables logo

Reply from Greatscottcollectables

Hi Neil

Thank you for leaving a review and thank you for great feedback we really appreciate it and hope we will provide you with further excellent service in the future

Rated 5 out of 5 stars

It’s not often I take time to review…

It’s not often I take time to review shops but I just had to review this one. I cannot recommend this shop enough. I received my purchase today after ordering a few days ago. The service is second to none, the prices of the products are great, postage and packaging was great and quick. Immediate response upon ordering. Great range of products, I will most definitely be ordering again. And it’s just always a delight to be able to shop from an independent business - 5 ⭐️ Right across the board!

18 August 2022
Unprompted review
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Reply from Greatscottcollectables

Hi Coco

Thank you for the fantastic feedback and we are very happy to see you were so pleased with you order and delivery, we always try and treat every order how we would want it as collectors ourselves, so always great to hear that you enjoyed your experience with us

Rated 5 out of 5 stars

Hiya Toys Alien Resurrection Lead Alien…

Hiya Toys Alien Resurrection Lead Alien Warrior

Found these guys very recently and managed to score this figure after Zavvi cancelled my 11 month old preorder!
Highly recommend GSC. Item was well packed and dispatched quickly.
Thanks guys.

20 July 2022
Unprompted review
Rated 5 out of 5 stars

Pre ordered a blue and beta funko and…

Pre ordered a blue and beta funko and it came in a hard case funko protector very impressed thank you great scott collectibles

3 July 2022
Unprompted review
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Reply from Greatscottcollectables

Thank you Megan for your review and glad you enjoyed your items

Rated 5 out of 5 stars

Fantastic service

Had trouble trying to purchase a pop funko pin and spoke to the online chat team who were extremely friendly and helpful. Received my order today and it was well packaged and protected. Highly recommended

30 June 2022
Unprompted review
Greatscottcollectables logo

Reply from Greatscottcollectables

Hi Mellissa

Thank you for the review and glad we were able to help you and sort out your issue at the time, and happy to hear you were pleased with the service

Rated 5 out of 5 stars

Fantastic place for toys and…

Fantastic place for toys and collectibles, very fairly priced and quick delivery. So glad I found them. Highly recommended.

28 May 2022
Unprompted review
Greatscottcollectables logo

Reply from Greatscottcollectables

Hi
Thank you for the review and the kind words, we appreciate it and glad you have been happy with the service

Rated 5 out of 5 stars

Great Customer Service!

First time using GSC and nothing but positives. Martyn personally inspected my item before shipping, and even took the time to send photos to make sure I was happy.
The item was also really well packed when it arrived, which is not so common these days!
Top marks for this company - give them your support!

22 April 2022
Unprompted review
Greatscottcollectables logo

Reply from Greatscottcollectables

Hi Scott
Glad we were able to help you, and thank you for the review, we appreciate it

Rated 5 out of 5 stars

Fantastic Company

This is the first time I have used this company, I was a little apprehensive with it being new, but the positive reviews I had read on here swayed me. I am more than happy to recommend them and would purchase from them again. I received an email update on my order. Items were quickly despatched and well packaged. I wish your company every success in the future.

8 April 2022
Unprompted review
Greatscottcollectables logo

Reply from Greatscottcollectables

Hi Julie

Thank you for using us for your recent order, and the kind words are very much appreciated,

Regards
Martyn

Rated 5 out of 5 stars

Great site

Great site, first time visited and great prices as well, will use again, even put a note in with extra batteries , fair play, thank you

11 March 2022
Unprompted review
Greatscottcollectables logo

Reply from Greatscottcollectables

Hi Scott

Thank you for your recent order, and glad to hear you were very happy with it,

Regards Martyn

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