I cannot praise this company enough! Their customer service staff are brilliant! My camera stopped working so I contacted them to see if they did a repair service. They replied quickly asking me to c... See more
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Review summary
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Reviews shaping this summary
I have had a bird box and camera but never got the best out of it because of interference. Recently I updated my TV set and still had similar problems and difficulty in adding my system to my new TV... See more
Camera is of solid construction and waterproof. An added bonus is that the solar panel is of a good size and larger than other solar powered models. Perhaps the instructions could be in larger prin... See more
Wow, what a great experience. Ordered my wildlife camera & screen pack and 48hrs later it arrived. It was well packaged and everything was in the box. Set up instructions were available in several for... See more
Company details
About Green Feathers
Written by the company
Discover the wonders of nature in your own backyard with Green Feathers, the UK's leader in Bird Box Camera Technology. With 15 years of experience, our bird box cameras have soared as top-sellers, captivating nature enthusiasts nationwide.
Based in Bristol, our passionate team has nurtured these cameras to new heights. Experience your garden's feathered wildlife from the comfort of your living room with our cameras mounted in bird nesting boxes. A perfect gift for Christmas and Father's Day.
Our technology evolves as well. Monitor nesting birds in HD from your phone or tablet, even when away from home.
Customer experience is vital to us. We offer fast and convenient delivery, backed by a 3-year guarantee on everything. In case of any issues, our quibble-free returns policy ensures your satisfaction.
Don't worry about technology hiccups; we provide free online email support to get your camera running smoothly.
Join our community of wildlife enthusiasts and step into a realm of natural wonder with Green Feathers' Bird Box Camera Technology. Rediscover the magic of nature in your own garden.
Contact info
Unit 3 Netham View Industrial Park, BS5 9PQ, Bristol, United Kingdom
- 01173258128
- info@green-feathers.co.uk
- green-feathers.co.uk
4.7
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 2 weeks
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Camera working spot on
17 November 2025
Speedy service and exactly what required
4 August 2026
Great Customer Service
Had an issue initially setting up my trail cam and the customer service was fast and top quality. Enough that I immediately purchased again from them.
4 August 2026
I have had excellent customer service
I have had excellent customer service. They have dealt with all my queries very promptly. And we love the box and camera. The new App is also an improvement.
3 August 2026
What a great company
What a great company. Bought a bird bird with camera. Every detail taken care of to set it up. Fab company. Very happy with purchase.
12 January 2026
Absolutely shocking
Absolutely shocking. We have been trying to stream out breeding owls onto you tube for over a year. No one could help. Today a friend found that this white screen is a problem on YOUR app. So we can't get the onvif to work. Our owls have 3 eggs. If we don't get the footage of them hatching it will be a great disappointment. I cannot believe all the work we have tried and it's been your issue all along.
5 August 2026
Unprompted review
Reply from Green Feathers
Hi Jacki,
Thanks for taking the time to leave to a review. I am very sorry to hear about the problems you are having with setting up your live stream.
The ONVIF section for android phones is currently not functioning although this will be fixed in a big app update that we have scheduled for the end of summer.
In the meantime, as a temporary fix you can simply log into your Green Feathers account from an iOS phone/tablet and turn ONVIF on this way. If no one you know has an iOS device, we are also happy to log into your account and turn this on from our end. You would need to raise a ticket to arrange this as it will involve us taking your account details.
Please let us know and we can get this set up for you.
Kind regards,
Dexter
The Green Feathers Team
Excellent rapid response
Excellent rapid response and despatch/delivery of replacement cable between solar panel and birdbox camera that I accidentally cut
30 July 2026
Great customer service and fast delivery
28 July 2026
I have dealt with this company for some…
I have dealt with this company for some time and I would have to say they are brilliant. I wouldn't go anywhere else. Gold star x
25 July 2026
Top for Customer Service
Of all the companies I have dealt with, this company has the best customer service of any. Absolutely brilliant. They are happy to talk to customers and offer advice regarding any items of their equipment and which would suit your circumstances the best. When my cameras were out of warranty they agreed to check them over for me and reset the software inside them …. No charge ! How many companies would do that. I have spoken to them several times over a number of years and their response has always been first class
23 July 2026
Unprompted review
Great birdbox and well made.
10 July 2026
Very helpful support and the camera…
Very helpful support and the camera arrived two days later.
21 July 2026
Delivery was on time
Delivery was on time. Well
Packaged and a good quality product. For an 80 + oldie the set up proved a bit trying but got there in the end. Would have appreciated a printed handbook (? online) to help with all the various set up and user options.
21 July 2026
Ordered/purchased a WiFi nest box…
Ordered/purchased a WiFi nest box camera for a swift box. The camera was delivered within 48hrs and looks to be a robust well engineered product. Online instructions are comprehensive and clear. Setting up the camera was straightforward and the quality of the pictures is excellent.
21 July 2026
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