Purchased by my Husband. Bought the WI-FI powered camera from Green Feathers. It is installed on the side of the house in a bird box and is giving an excellent picture and sound. It was easy to set up... See more
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Initial contact was with Josie who was very helpful arranging return and repair of my bird box camera after cables were chewed by nesting mice. Repair was carried out quickly and return was organised... See more
Ordered the Wi-fi solar camera and it arrived quickly. Had a few questions about the equipment and the team got back to me quickly with answers. Am currently charging everything before assembly. The s... See more
I cannot praise this company enough! Their customer service staff are brilliant! My camera stopped working so I contacted them to see if they did a repair service. They replied quickly asking me to c... See more
Company details
About Green Feathers
Written by the company
Discover the wonders of nature in your own backyard with Green Feathers, the UK's leader in Bird Box Camera Technology. With 15 years of experience, our bird box cameras have soared as top-sellers, captivating nature enthusiasts nationwide.
Based in Bristol, our passionate team has nurtured these cameras to new heights. Experience your garden's feathered wildlife from the comfort of your living room with our cameras mounted in bird nesting boxes. A perfect gift for Christmas and Father's Day.
Our technology evolves as well. Monitor nesting birds in HD from your phone or tablet, even when away from home.
Customer experience is vital to us. We offer fast and convenient delivery, backed by a 3-year guarantee on everything. In case of any issues, our quibble-free returns policy ensures your satisfaction.
Don't worry about technology hiccups; we provide free online email support to get your camera running smoothly.
Join our community of wildlife enthusiasts and step into a realm of natural wonder with Green Feathers' Bird Box Camera Technology. Rediscover the magic of nature in your own garden.
Contact info
Unit 3 Netham View Industrial Park, BS5 9PQ, Bristol, United Kingdom
- 01173258128
- info@green-feathers.co.uk
- green-feathers.co.uk
4.7
Excellent
2k reviews
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Replied to 80% of negative reviews
Typically replies within 2 weeks
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Another great buy.
I have purchased items from Green Feathers for myself previously and was very impressed with both the quality of the products and the service from them. Because of this, I decided, when my wife,s brother had a birthday coming up, we would buy him something from the large array of items that they sell.My brother-in-law was over the moon with his present and can,t wait to set it up.
22 May 2026
Dreadful after sales service.
Dreadful after sales service. I have five of the cameras. Two have gone wrong. One was three years old and just stopped working. Green feathers were very dismissive. Just switch it off and on again seems to be their default help. When that didn't work, which I had tried before I contacted them, I never heard from them again. Now the replacement, which I bought in January 2026 has gone wrong. Guess what I have been told what to do!! I am now trying to get a response to my emails and failing so far. If this continues, I will be stopping the credit card payment.
21 May 2026
Unprompted review
Reply from Green Feathers
Hi William,
Thank you for taking the time to give us some feedback on the issues you've experienced here. I am very sorry to hear you've had some problems with your bird box cameras.
It's been very busy for us this nesting season and so unfortunately there have been some delays in our response times lately. I can see that we have now replaced one of your cameras under our 3-year warranty.
I'm afraid the second camera was outside of our guarantee. While we do try repair older cameras wherever possible, because something had damaged the cable on the camera we knew we simply didn't have any replacements for this. There has been some tweaks to the hardware in these cameras over the years and unfortunately we no longer have any spare cables from when that camera was made.
I understand that this is disappointing but please don't hesitate to get back in contact with our support team if you have any further queries we always try to help where we can.
Kind regards,
Dexter
The Green Feathers Team
Products and service outstanding!
I have many Green Feathers hedgehog houses/feeding stations/accessory tunnels! And several neighbours also now using (I live in Switzerland). The products are super quality, beautifully made and - above all - safe and hedgehog friendly! Delivery and customer service is also outstanding!
5 May 2026
Arrived on time and very well packaged
Arrived on time and very well packaged. Product is excellent, thank you!
15 May 2026
Good price and quick delivery
13 May 2026
Easy to set up and install, some features requires IOS device, bad cloud service
Bought a 3rd gen bird box camera, it was easy to set up and install, working fine with the mobile app, however it only works with that. Tried their every guide to make it work on computer, none of them worked, the camera onvif feature seem to be disabled, and there is an option for it to enable in the app, I just get a blank white page trying to turn it on. I purchased a camera for 200+$ and currently it has less features than a 30$ ip camera. Also their application is functioning very bad. I purchased an online storage to view the highlights that the motion detector caught, and when there are multiple videos, and I select one to play, a lot of times it just does not play because loading error, when it plays it always starts to play from the first video of the day. Way overpriced which would be acceptable if they provide a functioning software for it, but its not the case. I wrote their support regarding my problems, if they answer/fix it, I will update my review.
Update:
They responded and it seems like, as of the writing this review, the ONVIF feature which is required that you can watch the camera on your local network from computer, is only switchable from IOS device, so if you plan to use this feature, consider that you need an IOS device to enable it.
Their cloud service they offer for the camera(for a monthly subscription) is still working bad, most of the videos are not getting saved in their cloud, and not accessible to watch back later, I switched using a local SD card, it works fine with that.
Updated to 4 star because most of my issues were solved.
20 May 2026
Unprompted review
Great company
Great company. Our owl box is super strong. The company were excellent when DPD failed to deliver the next day and promptly refunded the difference. We are looking forward to buying nesting cameras!
13 May 2026
Bird Nest Box and Feeder with Wi-Fi…
Bird Nest Box and Feeder with Wi-Fi Cameras
A Knowledgeable Customer Service Team who kindly helped me choose what I needed.
An understanding and efficient team providing excellent service
11 May 2026
I didn’t receive the feeder as shown in…
I didn’t receive the feeder as shown in your advertisement . The defender seems a great idea and seems to be working. Order and delivery was quick.
11 May 2026
Reply from Green Feathers
Hello,
Thanks for taking the time to leave us some feedback. I'm afraid the picture of the bird feeder on our product listing for the Medusa Bird Feeder Defender is for display purposes only. A disclaimer is included at the top of the product description - I'm glad to hear it appears to be doing its job anyway!
Please don't hesitate to get in contact with our support team if you have any questions or if we can help with anything else: https://gethelp.green-feathers.co.uk/en-US
All the best,
Dexter
The Green Feathers Team
Rapid delivery, great camera
Rapid delivery and excellent camera, so easy to install in nest box.
27 April 2026
Good product
Good product, good to see wildlife support.
One star less because I paid extra for next day delivery but it didn’t arrive until 4 days later. Not sure if that is supplier problem or the courier
9 May 2026
Bought two new cameras and they work…
Bought two new cameras and they work absolutely perfect.
I recommend their products.
8 May 2026
Have had cables and cameras of you…
Have had cables and cameras of you before with no problems
5 May 2026
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