GreenIT Reviews 

238
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the wonderful condition of the reconditioned devices received, which frequently look and feel entirely brand new. Consumers also warmly appreciate the extremely secure packaging and the wonderfully straightforward ordering process that makes all online transactions smooth, simple, and very convenient. Buyers frequently mention the helpful support and prompt assistance provided whenever any minor questions or needs arise. However, some customers also noted occasional issues with unexpected delivery delays or minor technical problems encountered right upon initial setup. A few reviewers experienced frustrating challenges such as missing accessories or receiving incorrect specifications that required extra troubleshooting.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising that items arrive looking brand new... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising exceptionally fast shipping... See more

Quality

Consumers find quality to be exceptional, expressing great satisfaction with items arriving in immaculate,... See more

Service

Customers had positive experiences with service, frequently highlighting excellent products, simple... See more

Order

Users describe satisfaction with order experiences, highlighting that ordering and paying processes are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As I knew absolutely nothing about this company I was very wary. However everything turned out very well. Prompt delivery and iPad seems as new but still not tested. I would highly recommend recommen... See more

Company replied

Rated 5 out of 5 stars

I was unsure about buying a reconditioned laptop but I wouldn't think twice after my experience with green it. Fast delivery,well packaged and after having an issue 12months later the problem was sort... See more

Rated 5 out of 5 stars

I ordered a refurb laptop and it was dispatched the following day. The product was in excellent condition and exactly as descibed. I replaced the internal M.2 NVMe with a 1Tb and during this I noti... See more

Company replied

Rated 5 out of 5 stars

Well,I ordered a Dell from Green IT on Thursday or Friday last week. It arrived yesterday,so very impressed with turnaround time. I've only started using it,but so far,I'm very happy. Battery life is... See more

Company replied


Company details

  1. Computer Hardware Company
  2. Computer Shop

Written by the company

With Free Delivery & 12 Month Warranty Our Quality Refurbished Laptops PCs & Tablets provide Unbeatable Value.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

238 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(238)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and competitively priced

Quick turn around from ordering to receiving and the battery fitment was perfect. 2 torx bit screw drivers were included to make the removal and installation. Which I didn't expect for the price. Great Price !

2 June 2026
GreenIT logo

Reply from GreenIT

Hi Brandon, We are delighted that your order arrived quickly & with free tools to help make your job easier for a low cost. We look forward to your custom in the future.

Rated 5 out of 5 stars

Very fast postage

Very fast postage, highly recommended

2 June 2026
GreenIT logo

Reply from GreenIT

Hi Kevin, We are delighted to hear you are satisfied with the delivery experience. Thank you for shopping with us and we look forward to future orders.

Rated 5 out of 5 stars

Company knows exactly what customer…

Company knows exactly what customer needs and wants.

28 May 2026
GreenIT logo

Reply from GreenIT

Hi Margery, Thank you for your kind words. Our sales team is always working hard to match our customers needs to the best products and we look forward to helping you again in future.

Rated 5 out of 5 stars

Great experience

Great experience, very happy with the service.

7 May 2026
GreenIT logo

Reply from GreenIT

Hi MP, We appreciate you taking the time to leave a good review of the service you experienced.

Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered 5 laptops, one wasn't working and was replaced very promptly

28 May 2026
GreenIT logo

Reply from GreenIT

Hi Emer, Thank you for sharing your experience, We are delighted to hear that your issue was resolved promptly by the support team and you are happy with your purchase.

Rated 5 out of 5 stars

Exactly what I was looking for.

Exactly what I was looking for.
Thank you

25 May 2026
GreenIT logo

Reply from GreenIT

Hi Jason, Delighted you found what you were looking for with GreenIt and we look forward to working with you again in future.

Rated 1 out of 5 stars

I ordered a Lenovo Yoga 11e and they…

I ordered a Lenovo Yoga 11e and they gave me a dead device which wasn’t turned on. I then told them to take it back and refund my money back. But they delivered another one as a replacement which I didn’t want as I couldn’t trust on them.
Okay then the device that they gave was without electronic pen, which should be with pen. And they cover the empty pen place with some sticky glue. A pure example of dodgy activities.

22 May 2026
GreenIT logo

Reply from GreenIT

Hi Muhammad, Thank you for getting in touch and sharing your experience. Due to an internal error a replacement device was shipped out to you as opposed to the refund you requested.
Our support team have been in contact with you since around the issue and I understand it has been resolved to your satisfaction.
We apologize for the inconvenience caused by this and hope it will not deter you from shopping with us in the future.

Rated 5 out of 5 stars

Monitor arrived quickly and had no…

Monitor arrived quickly and had no issues setting it up. Good value.

22 May 2026
GreenIT logo

Reply from GreenIT

Hi Claire, Thanks so much for the kind words. We are delighted to hear you are happy with your new monitor and that setup was so easy.

Rated 5 out of 5 stars

Fast and well packed

Fast and well packed. Way better than Refurbished.ie

1 May 2026
GreenIT logo

Reply from GreenIT

Hi Lucy, Thanks so much for your kind words and taking the time to leave a review.

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Excellent and very fast service. The laptop is perfect and beautifully packaged and present. It's great to see such a good example of circular economy

21 May 2026
GreenIT logo

Reply from GreenIT

Hi Aisling, Thank you so much for your kind words. We’re delighted to hear you had a fantastic experience and that you’re happy with the laptop, packaging, and service. We look forward to working with you again in the future.

Rated 1 out of 5 stars

Avoid at all costs

Little I knew when I clicked the "buy" button that I would have to deal with the single worst experience I’ve ever had buying something online.

Buying a laptop from this crowd through refurbed.ie was a disaster from day one. It started with them sending the wrong tracking code, and when the laptop finally showed up, it wasn’t even the spec or conditions they advertised.

When I tried to get it sorted, the real mess began. It felt like they intentionally dragged their feet on the return until the Christmas holidays kicked in just to stall the whole thing. I spent months stuck in a loop of contradictory messages and constant back-and-forth.

I eventually got my refund, but the amount of stress and mental energy it took to get my own money back was a joke. What should have been a simple week purchase and return turned into a months long headache.

If you value your time and your peace of mind, do yourself a favour and shop somewhere else. It’s just not worth the hassle.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Great price, perfect desktop and super fast delivery!

My reconditioned Optiplex 3020 finally died after almost 6 years and a couple of new hard drives...I found a replacement (slight upgrade to an Optiplex 3050!) on Backmarket which was from GreenIT for a really great price and it arrived the day after I ordered it! It's in perfect condition and although it came loaded with Windows 10 Pro I'm using it with Linux mint instead. Absolutely delighted with my new computer!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

I was unsure about buying a…

I was unsure about buying a reconditioned laptop but I wouldn't think twice after my experience with green it. Fast delivery,well packaged and after having an issue 12months later the problem was sorted very professionally, laptop collected from the door and returned in a few days with a new battery at no cost to me. Highly recommend dealing with Michael and team. 10 out of 10

25 January 2025
Unprompted review
Rated 1 out of 5 stars

Unfortunately I cannot recommend Green…

Unfortunately I cannot recommend Green IT.
I was very happy to support the green economy and this company and purchased a reconditioned laptop for use in my business. That laptop failed to start after a few weeks and to be fair they replaced it with a similar model immediately. The second machine's battery completely failed after 11 months. I contacted and spoke with several individuals who promised to revert with a plan -unfortunately most of my follow up calls were not returned. After successive unanswered calls, I called to their premises to be told by a lady that I should have asked for a new battery(news to me as I had been told they no longer dealt with this type of laptop), that any financial recompense would not be possible as the battery was not covered by the warranty. She admitted their communication was unacceptable. 6 weeks trying to get answers and this outcome... disrespectful of my time and money and a very shoddy approach to customer service, communication and product quality. Avoid if you value your time and money.
However, thank you to a very helpful professional there (Adris-hope i got this name right)-his senior colleagues could learn a lot from him.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

I purchased two reconditioned iPads as…

I purchased two reconditioned iPads as Christmas gifts. No issues whatsoever. The website is easy to use, got a great price, and delivery was the next day. Items were packaged wel,l and they are immaculate. Thanks so much.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Refubed Dell Laptop for work

Bought a refubed Dell Laptop for work and I am not going to lie I was 50/50 on how it was going to go but the customer service prior to buying the device was amazing.

Got the laptop and it is perfect even the battery is perfect fully charged its giving me 12 hours life.

One issue I did have was the power block on the charger was making an arching noise when using the laptop while on charge. I emailed the customer care team on Tuesday with a video of the power block making the noise and Thursday lunch time DPD delivered a new charger cable FREE. (I was expecting this to be a massive pain to resolve but nope super easy)

I highly recommend these guys and girls.

16 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look