GreenIT Reviews 

238
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the delivery service is extremely fast, ensuring items arrive promptly and securely packaged. People are also very pleased with the high quality of the reconditioned electronics, noting they look and function like brand new devices. Buyers find the overall purchasing process remarkably straightforward and appreciate the helpful support when minor adjustments are needed. Some reviewers were not happy with occasional delivery delays and poor communication regarding shipping updates. Consumers also reported experiencing specific issues, such as receiving devices with unexpected hardware faults or missing parts.

What people talk about most

Product

People report positive experiences with product, highlighting that items arrive quickly, are securely... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super fast shipping that... See more

Quality

Clients share satisfaction on quality, noting that the products arrive immaculate and look brand new without... See more

Service

Reviewers mention positive feedback about service, frequently highlighting fast support, great value, and... See more

Order

Reviewers highlight positive aspects of order, noting that ordering and paying was convenient and really... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As I knew absolutely nothing about this company I was very wary. However everything turned out very well. Prompt delivery and iPad seems as new but still not tested. I would highly recommend recommen... See more

Company replied

Rated 5 out of 5 stars

I was unsure about buying a reconditioned laptop but I wouldn't think twice after my experience with green it. Fast delivery,well packaged and after having an issue 12months later the problem was sort... See more

Rated 5 out of 5 stars

I ordered a refurb laptop and it was dispatched the following day. The product was in excellent condition and exactly as descibed. I replaced the internal M.2 NVMe with a 1Tb and during this I noti... See more

Company replied

Rated 5 out of 5 stars

Well,I ordered a Dell from Green IT on Thursday or Friday last week. It arrived yesterday,so very impressed with turnaround time. I've only started using it,but so far,I'm very happy. Battery life is... See more

Company replied


Company details

  1. Computer Hardware Company
  2. Computer Shop

Written by the company

With Free Delivery & 12 Month Warranty Our Quality Refurbished Laptops PCs & Tablets provide Unbeatable Value.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

238 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(238)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Super company to deal with

Super company to deal with, I had an issue with a refurbished laptop that was within warranty, they collected it promptly for repair, unfortunately it still wasn’t working properly upon return. When I notified them of this they immediately collected it again and returned it in perfect working order.

7 December 2024
Unprompted review
GreenIT logo

Reply from GreenIT

Hi Grace, Thank you for your honest feedback around your experience with GreenIT and the repair process. We appreciate your business and look forward to working with you again in the future.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Delivered in 2 days and couldn't be happier with the quality of the laptop. Definitely would recommend.

26 April 2025
Unprompted review
GreenIT logo

Reply from GreenIT

Hi Dean, We appreciate you taking the time to leave a review of your experience with us and our delivery times. Thank you for your custom and we look forward to working with you again in the future.

Rated 5 out of 5 stars

Exceptional Service

I don’t usually leave reviews, but the customer service from GreenIT via Refurbed has been so good, I had to share my experience.
When I ordered my Lenovo Thinkpad, there was a delay with the delivery (I think this was more of a Refurbed issue). I reached out to GreenIT, and Lisa was amazing. She sorted everything out and made sure the laptop was delivered the very next day, just in time before I left the country, such a relief since I work online.
Then, last week, I had a small issue with the laptop. I contacted GreenIT again, and Michael couldn’t have been more helpful. He arranged for DPD to collect the laptop, and in just a few days, it was returned to me fully repaired, along with a detailed email explaining what was fixed.
It’s so rare to find customer service this good nowadays. Thank you.

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company…

We just bought a dell computer from Green IT. It was an amazingly reasonable price and it's perfect. We are delighted with it. It was delivered within 24hour and no delivery charge. What an amazing company. Thank you Green IT

9 November 2024
Unprompted review
Rated 5 out of 5 stars

Dell Latitude 5400

I bought a Dell Latitude 5400 with a Core i5-8265U in September. Delivery was speedy and efficient. I ordered on Monday and had it delivered by Wednesday as promised. The whole process of dealing with Green It was hassle free from start to finish. The laptop surpassed my expectations - excellent condition, performs well and affordable. Thank you!

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

I purchased a laptop from GreenIT back in April. I hadn't used it too much. The speaker was progressively getting more & more rattley. I contacted GreenIT only last week, via email. I got a call back, a pick up was arranged for my laptop and it was delivered back to me, by courier, today. Cannot fault their customer service!!!

21 August 2024
Unprompted review
Rated 5 out of 5 stars

Just 100%

Just perfect service ,had some issues with second hand pc purchased, and those were handled in every positive way possible, strongly recommend for everyone who is looking for 100% service, big thanks to Francis and those involved

15 April 2024
Unprompted review
Rated 1 out of 5 stars

Bad experience

Bought a Dell Optiplex that had updating issues from Day 1. Notified Green IT and was told it was Windows fault. Got the PC looked at a year later by a third party who said it's definitely the hardware and had to replace it. Green IT said sorry it's over a year we can't do anything for you. Even though I had liaised with them less than a month after I got the PC and I was fobbed off. Not a great experience. Wouldn't recommend

21 March 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful company bought a desktop and…

Wonderful company bought a desktop and it arrived in 2 days then decided to buy a monitor and same fast service
Each item was so well packed I had trouble getting the items out
I now have a new system working 💯 and a fraction of the cost of other retailers
I would 💯 recommend this company to anyone and will be using there service in the future
Again thank to a brilliant company 👏

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, I made a mistake with my order & greenit couldn't have been more helpful in getting it fixed. Laptop is absolutely perfec. Super quick delivery! Great service!

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I purchased a laptop.
2 days later I got a free one from a friend.
I called GreenIT thinking I'd have a major job cancelling the order.

They could not have been nicer.
Top notch customer service.

They'll be my first choice next time.

14 September 2023
Unprompted review
Rated 3 out of 5 stars

Birthday laptop

Having had some issues with a laptop order, GreenIT resolved the 1st one immediately, there was an ongoing problem that I am happy to report is now being looked after, I will update when issue is resolved, but thanks goes out to Karen for the contact and offer of resolution, it really is appreciated.

30 April 2023
Unprompted review
Rated 5 out of 5 stars

Great Irish company, will recommend to anyone

Great Irish company! I bought a refurbished laptop which came with very little signs of wear and arrived by courier in 4 days. I was able to ask questions over the phone before I bought it too with no delays.

My laptop was 229€, a Lenovo ThinkPad, and it has a 118GB SSD hard drive, 7th gen Intel core i5 processor, 8GB RAM, 13.3in screen. Just checked and they're not all gone yet it seems.

It's thin and looks just as cool as having a MacBook, in case the idea of buying a used Lenovo ThinkPad is throwing you off - it's not a brick at all! :))

I'd recommend this laptop in particular to any parents sending their children to college soon or other students like me, if you can't afford a laptop for €1000 but need to get one that works well and looks the part in front of others.

All in all it is an ideal company to deal with, if I need anything else I am returning here for sure and I could recommend it to anyone!

13 July 2023
Unprompted review
GreenIT logo

Reply from GreenIT

Hi Eva, Thanks so much for your Great Review! Enjoy your Laptop!

Rated 5 out of 5 stars

Amazing company

Amazing company!
Received my laptop today in amazing condition with an easy ordering platform and really quick delivery. Really good prices, Would recommend this company to anyone.

18 May 2023
Unprompted review
GreenIT logo

Reply from GreenIT

Thanks so much for your review! Enjoy!

Rated 1 out of 5 stars

Bought a Dell for around €500 the…

Bought a Dell for around €500 the graphics card didn’t work from day one, the ports on the card were difficult to input a lead and it was askew, I called tech and they asked me to take out the card and blow on it!
So I took it out and put it back which is quite fiddly and it still didn’t work, it’s being taken back so I will update when I hopefully get a working machine back which they say will be at least a week!

26 April 2023
Unprompted review
Rated 1 out of 5 stars

No credible Customer Support

No credible Customer Support. Bought a refurbished laptop in Aug 2022 and battery needed replacement after using it . Customer support advised by telephone that once battery was <60%, they would cover under their standard 1 year warranty. Raised a ticket in Dec 2022 and haven't heard back since. I contacted Greenit today only to be told now that they don't cover for battery replacement under their warranty. Mixed messaging from Greenit. I don't normally write reviews but did here out of pure frustrations from the lack of Customer Support.

16 March 2023
Unprompted review
Rated 5 out of 5 stars

I purchased a refurbed HP laptop which…

I purchased a refurbed HP laptop which was in excellent condition and as described - I had a small technical issue which the team resolved completely to my satisfaction - brilliant to deal with and I will deal with again

10 February 2023
Unprompted review
GreenIT logo

Reply from GreenIT

Hi Brian, Thanks for your Review! Enjoy your laptop!

Rated 5 out of 5 stars

Nothing bad to say

Nothing bad to say - ordered an ex-corporate Dell Optiplex 7020 tower from them last week - excellent pre-sales service, delivered on-time, nicely-packed, looked 'as new', worked straight out of the box.
First time I've had a PC with a ssd in it - and I'm delighted with the performance, and the value for money.
My (very) old laptop is starting to misbehave - and I'll be coming to greenit for a replacement.
Thanks folks - keep it up.

5 September 2022
Unprompted review
GreenIT logo

Reply from GreenIT

Thanks a Million Adrian for Your Great Review! Enjoy your new PC!

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