GreenIT Reviews 

238
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the delivery service is extremely fast, ensuring items arrive promptly and securely packaged. People are also very pleased with the high quality of the reconditioned electronics, noting they look and function like brand new devices. Buyers find the overall purchasing process remarkably straightforward and appreciate the helpful support when minor adjustments are needed. Some reviewers were not happy with occasional delivery delays and poor communication regarding shipping updates. Consumers also reported experiencing specific issues, such as receiving devices with unexpected hardware faults or missing parts.

What people talk about most

Product

People report positive experiences with product, highlighting that items arrive quickly, are securely... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super fast shipping that... See more

Quality

Clients share satisfaction on quality, noting that the products arrive immaculate and look brand new without... See more

Service

Reviewers mention positive feedback about service, frequently highlighting fast support, great value, and... See more

Order

Reviewers highlight positive aspects of order, noting that ordering and paying was convenient and really... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As I knew absolutely nothing about this company I was very wary. However everything turned out very well. Prompt delivery and iPad seems as new but still not tested. I would highly recommend recommen... See more

Company replied

Rated 5 out of 5 stars

I was unsure about buying a reconditioned laptop but I wouldn't think twice after my experience with green it. Fast delivery,well packaged and after having an issue 12months later the problem was sort... See more

Rated 5 out of 5 stars

I ordered a refurb laptop and it was dispatched the following day. The product was in excellent condition and exactly as descibed. I replaced the internal M.2 NVMe with a 1Tb and during this I noti... See more

Company replied

Rated 5 out of 5 stars

Well,I ordered a Dell from Green IT on Thursday or Friday last week. It arrived yesterday,so very impressed with turnaround time. I've only started using it,but so far,I'm very happy. Battery life is... See more

Company replied


Company details

  1. Computer Hardware Company
  2. Computer Shop

Written by the company

With Free Delivery & 12 Month Warranty Our Quality Refurbished Laptops PCs & Tablets provide Unbeatable Value.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

238 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(238)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and aftersales service as…

Great service and aftersales service as I ordered the wrong product. Everything was fast efficient and super friendly. We will be using this company again especially when it is so difficult to get Lithium-Ion batteries through the post/courier.
Alan

25 March 2022
Unprompted review
GreenIT logo

Reply from GreenIT

Hi Alan, Thanks for the Great Review

Rated 1 out of 5 stars

UK buyers beware: Misleading info & refund problems

I bough a laptop from GreenIT online to to be delivered to my home in UK. Payment went through and I received a confirmation email saying item will be delivered in 2-3 days. Then next day I received a call from someone in GreenIT asking me if they could send laptop to an address in Ireland instead, I said not possible and then they say sorry but they could not deliver the laptop to UK due to potential problems with repatriating product if unwanted. That was odd as I have bought from them before, but that was before Brexit so though ok, get a refund then. When the refund was made it was £45 less than what I paid and on inquiring with GreenIT about it they just say it must have been my bank making charges, not even an apology. Only a few days later a friend email them and ask if they ship to UK and they say yes no problem, so UK buyers beware, misleading info and questionable tactics!

28 January 2022
Unprompted review
Rated 5 out of 5 stars

such good service ..

i purchased online a used laptop from green it. while the laptop was not suited to my needs the service was excellent and the refund paid asap. thank you green it wonderful service .. i will be happy to shop with them again

14 November 2021
Unprompted review
GreenIT logo

Reply from GreenIT

Hi Barry, Thanks for the Great Review!

Rated 5 out of 5 stars

Very good to deal with

Made sure the laptop I bought fulfilled my needs at a very reasonable price.

4 November 2021
Unprompted review
GreenIT logo

Reply from GreenIT

Hi Jack, Thanks for the Great Review! Enjoy!

Rated 5 out of 5 stars

A+++++++++++++

Fast delivery, excellent product, very responsive and detailed.

3 November 2021
Unprompted review
GreenIT logo

Reply from GreenIT

Hi Kevin, Thanks for the great review, Enjoy

Rated 1 out of 5 stars

Rubbish customer support

Rubbish customer support. Bought 32 x chromebooks for school use, four of which gave trouble & stopped working. Green IT weren't interested and fobbed us off with dealing with the manufacturer. Very time consuming to be dealing with this nonsense. These were new devices. Refurbished stuff that they offer is not great either.

2 November 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend GreenIT

Fantastic company, would highly recommend. Brilliant customer support. Delivery was fast and packaging was perfect, everything arrived safe. Will use again.

10 October 2021
Unprompted review
GreenIT logo

Reply from GreenIT

Hi, Thanks for the great review, Enjoy!

Rated 5 out of 5 stars

Great customer service

Great customer service over the phone, speedy delivery, superb packeging, and the products I received are working perfectly.
I highly recommend Green IT.

10 June 2021
Unprompted review
GreenIT logo

Reply from GreenIT

HI Muhammad, Thanks for the Great Review! Enjoy!

Rated 5 out of 5 stars

Great sales and after sales support

Great sales and after sales support. I have dealt with Green IT for a number of years and keep going back because of the level of service. They have also proved to be invaluable in repairing a laptop that I had been told couldn't be fixed.

3 September 2020
Unprompted review
GreenIT logo

Reply from GreenIT

Hi Phil, Thanks for the Great Review! Enjoy!

Rated 5 out of 5 stars

I got an excellent HP laptop with 17…

I got an excellent HP laptop with 17 inch screen and 16GB of RAM and 4GB of Visual Card, an excellent lap-top, which is super fast for about 800 euro, I am so relieved I went with them and the fact they were with Trust Pilot gave me that extra bit of confidence

13 July 2020
Unprompted review
GreenIT logo

Reply from GreenIT

Hi Jonathan, Thanks for the Great Review! Glad you are enjoying your new laptop! Enjoy!

Rated 5 out of 5 stars

Outstanding Service!

I've used Green IT twice now to buy a PC and also a laptop for my daughter. The service is second to none. Not only is the quality of their equipment top class and exactly as described but the prices are hard to beat. Probably more importantly though is the after sales service. I had a small issue with the laptop and they couldn't do enough for me. I would wholeheartedly recommend them to anyone looking to buy top quality equipment at very competitive prices. Mark

21 May 2020
Unprompted review
GreenIT logo

Reply from GreenIT

Hi Mark, Thanks for the Great Review! Enjoy!

Rated 5 out of 5 stars

Computer was exactly as described

Computer was exactly as described, and has been working fine. Order experience was easy, and shipped well within the expected time frame.

21 May 2020
Unprompted review
GreenIT logo

Reply from GreenIT

Hi Andrew, Thanks for the great review! Glad you enjoyed your experience!

Rated 5 out of 5 stars

Problem resolved to my satisfaction

I purchased a refurbished Lenovo Thinkpad T440p on April 24 2020. Overall condition is good, but battery is old and weak and only lasts about 50 minutes when fully charged and then takes over 2 hours to recharge again. I wrote an email 5 days ago informing GreenIT of my problem. Today they agreed to send me a new battery.

18 May 2020
Unprompted review
GreenIT logo

Reply from GreenIT

Hi Wolfgang,
Thanks for the great review! Enjoy!

Rated 5 out of 5 stars

Brilliant Irish Technology Company

Excellent Company. Delighted with the product and their service is second to none. Came in perfect condition and at an extremely fair price, a price I could not find elsewhere. These are my Go to Girls and Guys if I ever needed tech related products in the near future.

The only let down was the delivery service, ring the door bell and leave the box outside the apartment complex and then drive off. Left outside where anyone could have just picked up and walked off with. This has nothing to do with GreenIT and not down rating them due to this.

Keep up the good work GreenIT and Stay Safe to you and all your staff.

14 May 2020
Unprompted review
GreenIT logo

Reply from GreenIT

Hi, Thanks for the Great Review! Enjoy!

Rated 5 out of 5 stars

Terrific Service

Ordered the PC on Monday and it was delivered on Wednesday. Set-up was simplicity itself. Delighted with my purchase and very happy with its performance. Happy to recommend GreenIT.

11 April 2020
Unprompted review
GreenIT logo

Reply from GreenIT

Hi Paul, Thanks for the Great Review! Glad you enjoyed the Service!

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