GreenPan Nederland Reviews 3,148

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Good quality pans, sturdy, easy to clean, fast cooking. This is something you look for in a pan! I am happy to choose Greenpan after my research for several “pan-candidate”. My choice goes to Valenc... See more

Rated 5 out of 5 stars

I had an issue with one of my GreenPan ceramic frying pans that started sticking after a while. I reached out to their customer service, and I was truly impressed by how quickly and professionally the... See more

Rated 5 out of 5 stars

So far, I’m really impressed with GreenPan's service! I haven’t tried the pans yet (still waiting to use them), but I wanted to leave a quick review about how great the experience has been so far.... See more

Rated 3 out of 5 stars

Pans are great quality and durable but I was a disappointed to receive a set with wooden handles that weren't treated. With every wash and every cooked meal the handles get splinters and become unhygi... See more

Company replied

Company details

  1. Shop

Written by the company

Gezond koken begint bij GreenPan, de expert in kookgerei met een gezonde keramische antikleeflaag – veilig, duurzaam en snel schoon zonder schrobben.


Contact info

  • Antoon Catriestraat 12, 9031, Drongen, Belgium

  • greenpan.nl

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 94% of negative reviews

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Rated 2 out of 5 stars

We contacted Greenpan customer service by email. Initially, we were offered a new set of cookware. A nice gesture, but all our pans now show rust on the bottom. Despite all the innovations advertised

In 2019, after a thorough search online, I purchased the 5-piece Mayflower cookware set from Greenspan. I use the pans daily. Initially on a gas stove, and since 2023 on a new Etna induction cooktop. All the pans now show varying degrees of rust on the underside. The largest pan, with a diameter of 24 cm, recently developed an annoying problem: irreparable damage has developed on the induction cooktop in the form of a wide ring. This ring is irreparable.

After this discovery, I no longer dare use this or the other pans in the set.

14 October 2025
Unprompted review
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Reply from GreenPan Nederland

Please contact us at customer.care@greenpan.nl so that we may assist. Please provide a photo of your pan and proof of purchase. We are happy to help!

Rated 1 out of 5 stars

I purchased a set of frying pans on…

I purchased a set of frying pans on July 5th, and started using only one ladle from the set 2 weeks ago, the coating has already completely peeled off its edges. this is a great disappointment, considering that I have had several pans of your brand for several years now and they serve perfectly. I thought this inexpensive kit would be a good investment, but I was wrong.

30 June 2025
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Reply from GreenPan Nederland

Please feel free to contact us at customer.care@greenpan.nl
so that we may assist.

Rated 3 out of 5 stars

The products are really nice

The products are really nice, I like that they are PFA free. I like my tosti maker a lot. Just had problem with the address for shipping and communication with the company went wrong. However in the end everything was sorted out and I got my tostimaker.

18 August 2025
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Reply from GreenPan Nederland

We are sorry to hear about any delivery issues, but are so happy you received your product! Enjoy!

Rated 5 out of 5 stars

Great Service and Fast Delivery – Excited to Try the Pan!

So far, I’m really impressed with GreenPan's service! I haven’t tried the pans yet (still waiting to use them), but I wanted to leave a quick review about how great the experience has been so far. Their delivery was super fast, and everything arrived in perfect condition.

Customer service has also been smooth and helpful, which makes a big difference. I’ve also been reading a lot of positive comments from other users, which definitely motivated me to give GreenPan a try.

Once I start using the pan, I’ll be back to update this review with my thoughts—but for now, I’m really enjoying the service experience and excited to try the product!

6 August 2025
Rated 5 out of 5 stars

Good quality pans

Good quality pans, sturdy, easy to clean, fast cooking. This is something you look for in a pan! I am happy to choose Greenpan after my research for several “pan-candidate”. My choice goes to Valencia Pro set, since many of the reviewer have conducted research and compared it with other brands.

It also fast delivery. I hope these pans will last longer!

28 July 2025
Rated 5 out of 5 stars

Sturdy and Well-crafted Pans

The pans feel sturdy and well-crafted, with a clear sense of quality. I’ve only used them for a few days so far, but they’ve performed impressively. The real test, of course, comes with long-term use — but I have a strong feeling they’ll hold up. Also, pricing is competitive with the discount.

29 July 2025
Rated 1 out of 5 stars

Unproffessional system

I was reminded to give feedback about my experience, I choose to wait until I receive my product-which is never happened- so decided to share today when I got the email from greenpan stating that my order was refunded without giving any detail. Moreover, I was the one who got in contact with them and asking the status of my order when I did not receive any update after my order. So disappointing and unproffesional!

23 July 2025
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Reply from GreenPan Nederland

We are truly sorry and are working on identify address issues. Our sincerest apologies.

Rated 5 out of 5 stars

Clear customer service

I found the entire process of purchasing, delivery and sending a customer service request very smooth and easy. When I had sent in my request via email, I was given clear instructions on how to follow up.

23 July 2025
Rated 5 out of 5 stars

Excellent customer service!

I had an issue with one of my GreenPan ceramic frying pans that started sticking after a while. I reached out to their customer service, and I was truly impressed by how quickly and professionally they handled everything. They asked a few questions, and without any hassle, they offered to replace the pan.

21 July 2025
Rated 1 out of 5 stars

I ordered a grill and it arrived…

I ordered a grill and it arrived broken. although I filled out the return request I haven’t receive any assistance or the instructions to return the product.

14 July 2025
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Reply from GreenPan Nederland

We hebben vandaag op uw e-mail gereageerd met instructies

Rated 5 out of 5 stars

Super!

Fast delivery and the pans are amazing! Perfect while cooking and easy to clean afterwards! Fully satisfied with everything!

7 July 2025

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