GreenPan Nederland Reviews 3,150

Lowest quality specially for that price. Sad thing is, I bought something like 6 pieces of them.
Too bad I cannot attach some photos from all my pans after each use here.
Remember when I was buying them, the seller told us they are all produced in one piece. So, it is not possible that the surface of them going to be damaged.
It happened the first month when we used one of them. We decided not to use the rest until our renovation. After we renovate our kitchen we were happy to use the rest of the set in the new kitchen.
Stupid idea! We should return the whole set after our first usage.

Update after their response here:
I sent an email to their customer service as they mentioned the same day and I didn't receive any response in my email after 6 days.

Completely disappointed. I ordered pans but have not received yet. I tried to reach out to the company but I could not get neither help nor explanation. I have no idea where the pans are and when they will be delivered.

The pan was delivered very promptly. Communication was good too. I have had the pan for over 2 months now and I feel very disappointed with it. I did a lot of research as I am very concerned about PFAS, hence I ended up thinking that this pan was the best non stick non PFAS one. Everything I have cooked in it sticks to the pan. I ended up doing a controlled experiment. I fryed an egg in exactly the same way with my green pan and a tefal non stick pan as well. The egg in the green pan stuck and was a mess when flipping. The tefal pan did not stick and was easy to flip. I paid quite a lot for this pan and feel disappointed.

Good service and quickly delivered

snel inlevering

Recently I wrote about the support requests were lost in space, and GreenPan both replied from here and got in contact with me personally. Thank you for this. It appears because of the order traffic, it took more than promised to reply to customer emails. Anyway, they offered me a solution for my order, and solved my problem. I ordered a set of pans, a grill pan and a toaster and now I am happy with all of my purchases.

No information on shipping or estimated delivery. Please share

The pan set is good. But unfortunately, I made a complaint weeks ago about one of the glass lids and never received a reply. Good product but bad service.

I bought two craft pans, they are non-stick as advertised. Although the handle is made of metal and ovenproof it is not getting too hot when used on stove, big + for that.

The delivery was very quick. Design is chic and the sizes are practical, meeting all my expectations so far. Hope the quality remains good by time.

I won’t receive the set of pan on time for Christmas and this disappoint me

Perfect product , great service , shipped and delivered quickly

Really good product, fast delivery.

Cooking with ease mind and knowing the pan is safer for our health.

Pans are great quality and durable but I was a disappointed to receive a set with wooden handles that weren't treated. With every wash and every cooked meal the handles get splinters and become unhygienic. I'm treating them myself but I'd expect this to be done at manufacturing and not pushed to the consumer. If it weren't for this, Greenpan would get a solid 4 stars (I recommend the brand to everyone)

I ordered non stick pans from the Andorra line. Within two weeks, one of pans coating was becoming extremely color stained, and was no longer non stick. The handle also became lose. The non-stick properties were lost in two other pans as well. I have contacted customer service 4 times, with no response what so ever. Extremely disappointed.

Bought direct from GreenPan but the ceramic coating started falling off within weeks. After a long fight, GreenPan replaced the pans- a refund was refused.

Given 2 stars as they did eventually agree to replace, but accusing your customers of damaging new pans and claiming that it won't matter if the coating falls off is not really the best way to go about customer service.

Terrible customer service and product. In 3 months time my pan has oil burns which they say are becuase of misuse and they will not even accept investigating the product if anything is faulty.

Agreeing with the more honest reviews. The marketing-talk does not align with the post-order experience. Customer service is bounced with an email-only wall - I feel like with a brand with quite expensive pans, their customer experience is absolutely poor.