Brilliant service. These guys have so many options of payment and delivery it makes it really easy to shop with them. this time I had to have the products dropped of at my local newsagents. They al... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Excellent shops Sheffield and Barnsley, with great staff that are happy to help you with any information you may need. Its my to go to for any growing needs.
I wish I could give a great review. Placed an order on the 5th and only half has arrived. Was supposed to get a hygrometer with probe. It came with no probe. And tried contacting via webchat and e... See more
Fantastic service. Had a small issue with a product that needed returning. No fuss, no problem just dealt with quickly and professionally. Would highly recommend.
Company replied
Company details
- #64 of 191 best companies in Garden centre
- #19 of 68 best companies in Garden building supplier
Written by the company
Green Spirit Hydroponics is a South Yorkshire based hydroponics retailer offering high-quality lighting, filtration, growth media and nutrients and more. first opening in 2004 in a small castle market stall which has since evolved and grown into one of the larget hydroponics distributors in the uk!
Contact info
Unit 5, 230 Woodbourn Rd, S9 3LQ, Sheffield, United Kingdom
- 0114 275 3353
- orders@greenspirit.ltd
- greenspirit-hydroponics.com
4.8
Excellent
236 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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10 out of 10 service
10 out of 10 service, amazing price for the product and all round great purchase, would reccomend, also signed up to news letter and got 10 percent off lol
21 March 2021
Even though they were having problems…
Even though they were having problems with their system and I was having issues with my email the whole process of buying from these guys was very smooth and friendly and I will definitely be coming here again
20 March 2021
hi i would like to say you couldn't be…
hi i would like to say you couldn't be any more helpful . i will definitely be coming back . thanks guys .
11 March 2021
cancel items and dont say anything
cancel items and dont say anything. I wait like a stupid
28 February 2021
Reply from Green Spirit Horticulture
Hi Vidas
Your card transaction failed all our security checks, the reason your items were cancelled was because WorldPay took the money out of our account because your order was FRAUDALENT!!!!
We don't communicate or contact customers who's card transactions are fraudulent, as we are to busy. We will contact Trustpilot to have your review removed.
Please don't bother ordering from us in future.
Thanks Stu
They didn’t have the product ordered…
They didn’t have the product ordered and apologised straight away and the refund was back in my bank within a couple of hours ,
Yes I would order from them again
26 January 2021
Amazing service and great prices
Amazing service and great prices. So pleased with everything!
24 January 2021
Excellent service considering the pandemic
Excellent service considering the pandemic. I placed an order for a tube heater which became unavailable due to supply problems. I was notified of this by phone before the delivery and was told that they were sending a superior product as a replacement, I was happy with this and the new heater arrived extremely well packaged and I am very pleased with it, thankyou.
19 January 2021
Fantastic Stu is the man
Fantastic Stu is the man! Very fast and efficient. 5 stars!
19 January 2021
Unprompted review
Excellent service as always.
15 January 2021
Excellent service and knowledge
Excellent service and knowledge
Been there for years... Say no more!
11 January 2021
Unprompted review
Really good price and prompt delivery
Really good price and prompt delivery. What more can you ask for. Fantastic customer service and highly recommend.
10 January 2021
The service from Greenspirit has been…
The service from Greenspirit has been outstanding. Although their suppliers let them down i received a personal phonecall to explain and a replacement order sent to me the following day.
Polite, experienced and a pleasure to deal with. Thank you.
Randy McCartney.
6 January 2021
Excellent, speedy service
Excellent communication; blisteringly fast delivery (next day at no additional charge!) and a discount coupon with my first order. I found the service from Stu and his team to be excellent.
6 January 2021
Unprompted review
Reply from Green Spirit Horticulture
Thanks for the great review. Have a great Christmas. Stu
Reply from Green Spirit Horticulture
Hi Brian
I'm really sorry you've not received your order. It was sent out from us on the 8/12/20. You should have been emailed your tracking number here it is now JJD149055550138302227020. I have been on the phone with DHL just now, and they are finding out why your package has gone missing. I will send you a email when I know more info. Speak soon. Stu
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