Edited our review. the support is responsive trying to fix the mistake of their scan on our website. however we would like you to check our last email because some points in your assessment are not ac... See more
Company replied
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Review summary
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Reviews shaping this summary
My site was listed wrong. After sending documents they update my site fast. but they should have asked initially listing wrong then go thorough process.
Company replied
Wow is all I can say! Gridinsoft not only fixed the blacklist problem on their end, but they sent me sooo much information to help me fix all the blacklists AND they gave me contact information for... See more
I launched a new website recently for my agency, and I was so fraustrated that Gridinsoft have blacklisted it with a 1/100 score. Mostly because of high-value pricing and lack of verifiable address... See more
Company details
Written by the company
Founded in 2003, GridinSoft LLC is a Kyiv, Ukraine-based cybersecurity company committed to safeguarding users from the ever-growing threats in the digital landscape. With over two decades of experience, we have earned a reputation as a trusted provider of innovative security solutions, protecting millions of users worldwide.
Contact info
Lesya Kurbasa 7B, 141 office, 03194, Kyiv, Ukraine
- +380444058232
- legal@gridinsoft.com
- gridinsoft.com
3.9
Great
183 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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Didn't remove what it said it would.
Didn't remove what it said it would. (well it did, but when the free trial ended it put the problem back on my PC)
randomly identifying false positives ( browser add ons that just didn't exist)
crashed my PC.
When I removed Gridinsoft - it somehow started sending requests for assistance from a different networked PC on which strangely there was no Gridinsoft installed. (I shall have to investigate further)
16 December 2019
Unprompted review
I bought this product and I am waiting…
I bought this package and I did leave negative review, I am now changing this to positive as the issues I had ,have now been resolved ,the activation code arrived and pc is running well...
Happy to recommend to all😊😊😊
20 January 2019
Unprompted review
Great service and good product
Great service and good product! Excellent protection.
26 December 2018
Unprompted review
good removal of Tionsnewsupdate
I had a malware infection, where unwanted pop-ups of Tionsnewsupdate came, which remained in the right bottom corner of my screen. Malwarebytes did not help. Then I used Gridinsoft and that did help.
9 December 2018
Unprompted review
After installing on my smartphone it…
After installing on my smartphone it went to reboot and died. Support do not respond. Do not recommend products of this company.
18 October 2018
Unprompted review
Free key but vip-support
I won a free key on GOTD. Although the support wasn't included in this giveaway the team i contacted twice (changed my email to a right one, advised me what to do with issues found) was helpful and prompt. Maybe it was my luck but i have no doubts to purchase a license.
6 June 2018
Unprompted review
Good
Effective and easy to use program. Anti-Malware found and removed all advertising trash and miner that used 50-70% of the CPU.
I recommend!
31 May 2018
Unprompted review
Great product, poor customer support
The product is top notch and I would continue with it in a second if they had the customer service to back it up. But when the program wouldn't recognize my key, it took two days for them to get me a working key to run the program. By then, the issue had crashed my computer. I don't know that they would have prevented, but I never had a chance to try.
16 February 2018
Unprompted review
Helped me several times, so does what it supposed to do
As far as I can judge it, the program does what it supposed to do: protect me and clean up whatever needs to be cleaned up.
24 November 2014
Unprompted review
Over and above the call of duty
After my computer became infested with adware i tried several pieces of software to put things right. Nothing worked at all including Gridinsoft's "Trojan Killer".
The folks at Gridinsoft sent me some software that would allow them remote access to my machine and access it they did!
Twice someone from the company went through my hard drive with a fine toothed comb spending hours carefully cleaning up my computer. The cost to the company must have been far in excess of the price I paid for their software.
A brilliant service, highly recommended.
24 November 2014
Unprompted review
Great thing
I really like the trojan killer, using it for a while and still do. Simple and user friendly website. It's a bit expensive though, so rating 4.
24 November 2014
Unprompted review
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