Griffin Gaming Reviews 19

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Model shop

Written by the company

Griffin Gaming is proud to be a new stockist of Games Workshop products, we offer a range of their products but can custom order anything from their catalog


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful in resolving an issue

Ordered from them for the first time recently. Items arrived in expected time and well packaged.
I had a bit of a mix up regarding the delivery options after having placed my order and called them up to sort it out. They were very helpful and professional and helped me resolve it there on the phone.
And just a heads up if you call them, the number also seems to be used for a phone repair business, I thought I had the wrong number at first but it was correct and you get an option to talk to the store.
Good experience, will use them again in future.

14 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

These guys are great anyway - great prices, delivery, live stock levels, etc., but I wanted to write this review because of the great customer service I received when there was a problem with a sprue in my order. All sorted, straight away with no fuss. Honestly, some of the best customer service I've ever received! Highly recommended.

19 February 2022
Unprompted review
Griffin Gaming logo

Reply from Griffin Gaming

We apologise that there was an issue but glad we managed to resolve it for you. Thank you for taking the time to leave us this review and the 5 stars 🤩

Rated 5 out of 5 stars

Will be ordering again from these guys soon!

Ordered some paints brushes models and spray primers etc was very happy with the service provided excellent communication my order arrived very quickly around Christmas and everything was packed securely including all brushes being tapped to a piece of card which was nice to see will be ordering again for sure

thank you

15 January 2022
Unprompted review
Griffin Gaming logo

Reply from Griffin Gaming

Thank you so much Ben! We appreciate you choosing us for your hobby related items and hope you continue to do so 🤩

Rated 5 out of 5 stars

Great products at great prices

Great products at great prices, delivered fast and secured - Griffin Gaming, a highly recommend seller! :)

28 November 2021
Griffin Gaming logo

Reply from Griffin Gaming

You're too kind! Thank you for this review 😊

Rated 5 out of 5 stars

Very happy

Very happy with my purchase .. arrived on time in perfect condition and had a free little treat with my order as well ...thank you 🥰

17 November 2021
Griffin Gaming logo

Reply from Griffin Gaming

So glad to hear! Thank you for shopping with us 😁

Rated 5 out of 5 stars

Excellent service

Excellent service, becoming my primary hobby supplier..

13 November 2021
Griffin Gaming logo

Reply from Griffin Gaming

We are so grateful we're your go to Simon 🤩

Rated 5 out of 5 stars

Amazing shop

Have used Griffin Gaming a few times now and they have always been excellent.

13 November 2021
Griffin Gaming logo

Reply from Griffin Gaming

Thank you so much 😊

Rated 5 out of 5 stars

All round great retailer

Easy to use website, great selection. Happy to order in items if they don't have it. Preorders are dispatched in time to arrive on release day. Great staff, friendly, helpful and always cheerful. And you get some free sweets with your order! Have used Griffin a lot, long may it continue.

13 November 2021
Griffin Gaming logo

Reply from Griffin Gaming

We so grateful to hear such lovely reviews. Thank you for taking the time to support and review us and we hope you continue to use us for all things mini related!

Rated 5 out of 5 stars

Great all around

Was looking online for the best prices on Games Workshop minis, and Griffin was very competitive! Fast delivery that's free after a certain price and no issues with the products on arrival. They even put a small pack of haribo in with the package, which was very sweet! Will definitely be using them again to fuel my miniatures addiction

11 November 2021
Griffin Gaming logo

Reply from Griffin Gaming

Thank you so much. A little pack of Haribo goes a long way! 🍬

Rated 5 out of 5 stars

Griffin gaming

Griffin gaming , what can I say excellent service when I order from them I know it will always arrive quicker then expected the prices are incredibley competitive and if every retailer was like this then there would be no need for reviews in the first place !! :) absolutely outstanding 5 starts well done guys !

10 November 2021
Griffin Gaming logo

Reply from Griffin Gaming

You're too kind, thank you for leaving such a lovely review 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look