Grip500.nl Reviews 

I have placed my order on 02.January. And till now (15.January) I didn't receive anything. Tracking are not moving at all. Even carrier don't have info where are my order. Understood of weather affection, but this is way to long.
Hopefully someone will take action after this report.

Don’t order from this site scammers. Cancelling and asking a lot of prive information so they give you the money back.! Don’t try to order

I waiting for my tires 2 weeks already. Because of fault of PDP they are not delivered and immedialty sended back to sender. First they want to charge me again for second delivery! But that’s not my fault, this is fault of DPD. Support already one week cannot solve this problem! Whey are responding ones in days: you should wait. Wtf? I need my tires or money back! Never again!! If you will have any problems nobody will help you. Don’t order here never!
Bestellingsnummer : NL-1225-09044

I ordered 4 Hankook all-season tyres and was clearly informed that they would be delivered on a specific date, which was very important for me as I was planning to travel abroad for the New Year.

Only 2 tyres were delivered. There are two tracking numbers:

The first one shows normal progress

The second one only says “label created” and has had no movement at all

Customer service keeps saying “stock availability or logistics reasons”. If there was a stock issue, then why was I given a confirmed delivery date in the first place? This is very misleading.

Instead of taking responsibility, they just keep asking me to open tickets and wait, even though I clearly explained that the delivery was urgent. Because of this issue, I cannot install the tyres and my travel plans are now at risk.

Very poor communication, unreliable delivery promises, and no real solution offered. I would not recommend ordering tyres here if timing is important.

Very quick arrived and l began to use it. It is soft and l don’t get noice from road l recommend to everyone to buy and use it, l am happy for my purchases

I ordered 4 Michelin tires from Grip500.nl, and overall, the experience was good. The tires arrived new, the correct size, and in perfect condition. The delivery guy was a bit in a rush, but he kindly showed me the sizes to confirm everything was right.

However, I found it strange that after placing my order, I received an email saying I must check the package carefully and refuse it if it’s incorrect. That made me feel like the website only coordinates the sale and shifts the responsibility to the customer. Luckily, I chose home delivery and could check the tires myself, but I wonder what would happen if they were sent directly to a garage. Would they really check it properly?

In general, I’m happy with the purchase, but I believe Grip500 should take more responsibility for verifying the products before shipping.

Super service

The courier delivered tires to wrong garage, couldn't find them at any nearby garages, and I've been told that it happens all the time. support didn't help with anything because it's been more than 45 days. wouldn't recommend it, If DPD causes problems like this, they should change delivery services. Never ordering from them again.

When the tire still hadn't arrived after a week I contacted Grip500. It turned out I made a mistake and filled in the wrong housenumber. Instead of contacting the delivery service, they took the tire back and charged me €15. They blamed me for not contacting them, but the track n trace info showed they would try again, so I was waiting for that.

Good price and fast delivery!

Sadly though the advertisement does not match the Tire.
Pirelli cinturato 215 60 17 plus.
There is no seal-inside this tyre!

Because i was not able to see the year when the tiers were made 4-5*: year.
Additionally, I bought Berlin tyres, which are engineered in Germany but made in China. I hope they are of good quality.

Delivery reached the garage as per expected schedule. No issues.

Ordered a Pirelli tire on 31-7-25, it has nearly been 3 weeks, 19-8-25 I still didn't receive my order. Customer support does answer, but only with generic replies stating the problem is with their carrier but they take no effort. Will never ever order here again.

EDIT 21-8 : i have already contacted you by chat, opened a ticket, send a e-mail, but the general answer is 'the problem is with the carrier, we're waiting for a response' how much longer are we going to wait..?

Garage charged me more than what it was shown in your website. I selected garage based on your information.

Avoid
If the courier fails to deliver on the agreed date then you must take another day off to wait and sign. If you are unable to take another day off and the tyres are returned YOU have to pay for the return postage. I was unable to change the delivery date myself. You just have to wait until the courier grip500 use decides to deliver. Between a rock and a hard place. Never again!

Everything went wrong — I still haven’t received anything after two weeks. This webshop does dropshipping with tires, they don’t hold any stock themselves and rely on third parties.
They’re not reachable by phone, and the “ticket” contact support system is completely useless.
In the end, I ordered tyres elsewhere, and now I’m just waiting to see what happens with my 500 euro.
For me, never again — and I really mean never.

There was a faulty delivering. 3 Tires in stead of 4. But they cannot ship 1 tire or do anything to solve the problem fast. We have to wait... and we can't cancel the order and get a refund, since we have to wait 4 weeks, before they are going to take action.

Super.Delivery on time. Product in good condicion.

I received the tires I ordered in good condition! What was a little strange to me was that I did not receive any notification from the courier or the delivery company about when the tires would arrive, or that they had even been delivered. But regardless, I received the tires in good condition.