Grippy Tyres Reviews 

545
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Got a puncture in Kensington. Rang and answered straight away. Guy turned up within 45 minutes and put new on there and then Very efficient and all considered - especially where we was - did a g... See more

Rated 5 out of 5 stars

Wide choice of tyres at really good prices- half that of my local main agent garage. Very easy to make informed choice- even down to matching tread patterns. Fitted when it suits you by a very i... See more

Rated 5 out of 5 stars

I needed a new tyre quick as mine had worn out beyond repair. They were able toa ttend 2 days faster than any other similar service, communication was prompt, and the chap who actually came to fit the... See more

Rated 5 out of 5 stars

things went wrong due to a stuck locking wheel nut that refused to come off despite the heroic efforts of Peter and his immaculate VW Betty which the Main Ford agent had to remove. Unfortuneately this... See more

Company details

  1. Tyre shop

Information provided by various external sources

Grippy Tyres are dedicated to delivering good old-fashioned mobile tyre fitting service at home, work and play. Covering an increasing area of the UK are our fleet of brand new vans and carefully selected, local fitting partners with the latest tyre fitting equipment and fully trained mobile tyre fitters at your service. Grippy's friendly mobile fitting teams will fit your tyres whenever and wherever you want, leaving you free to get on with your day!


Contact info

5.0

Excellent

TrustScore 5 out of 5

545 reviews

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5.0

All reviews

(545)

1 review in the last 12 months

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Rated 5 out of 5 stars

Was working at home and didn't have the …

Was working at home and didn't have the time to go out and get my tyres changed so decided to get grippy to come to me. Ordered online and they didn't have the tyres I'd ordered in stock so gave me the next model up for no extra charge. Fitter was polite and got the job done quickly. Will definitely use again.

26 May 2017
Unprompted review
Grippy Tyres logo

Reply from Grippy Tyres

Thanks Luke for your great review.

We look forward to being of service next time!

Kind regards,

Team Grippy

Rated 5 out of 5 stars

Great service

Great service, will definitely use again. Highly recommend.

15 April 2017
Unprompted review
Grippy Tyres logo

Reply from Grippy Tyres

Thanks Lizzie for your great review.
We look forward to serving you again!

Kind regards,

Team Grippy

Rated 5 out of 5 stars

Super Service!

Very happy wth the service I received from Grippy.
Very easy booking process, great communication and a friendly chap who fitted my tyres professionally.
Recommend highly!

28 July 2016
Unprompted review
Grippy Tyres logo

Reply from Grippy Tyres

We're happy you're happy Mark! Thanks for your review, we appreciate your time and look forward to being of service in the future.

Best Regards,

Team Grippy

Rated 5 out of 5 stars

Amazing Service.

Cant fault Grippy, great sound advice, Tyre prices are always competitive, kept me informed throughout and the fact i get to sit in my house while my tyres are being done is an even bigger bonus!
Highly recommend and will use again in the future!!
Thank you Grippy!

6 June 2014
Unprompted review
Rated 1 out of 5 stars

DON'T TOUCH THEM WITH A BARGEPOLE!!!

I have had nothing but trouble with this company! Faulty tyres fitted and they have refused to come out and even look at them, as they are loosing pressure (only purchased the end of February) and I drive 6 miles a day! I have been accused of driving over a nail (pretty rare to hit both front tyres at the same time) and they are also trying to blame my alloys and have been told I have to pay for a garage to assess the tyres! The whole point of using this company is for the convenience! And why should I??
I have been told the Swindon depo is closed, however still featured on the website!!
A manager was supposed to call me back 10 days ago and I'm still waiting! I posted a previous review which was erased from Trust Pilot it was removed as there was no purchase reference, even though I sent my order confirmation details!
Looks like Mr Grippy only want good reviews on here! I have two faulty tyres which are fit for the bonfire. All I want is them replaced or refunded. I urge you NOT to use this company! Oh and they are also in the middle of being taken over by a different company hence the poor service!!


From: hello@grippy.co.uk
Date: 4 February 2014 18:03:23 GMT

Subject: Thank you for your order



Order ID: 1391537003
BARUM BRAVURIS 2 FR
195 / 45 R15 78V
Quantity: 2

£115.98
VAT Rate
Amount Taxable
VAT Total 20%
£96.65
£19.33
Total cost £115.98

Paid by credit/debit card
Your payment has now been taken and your tyres are secured. We'll see you soon!

Special Instructions
I dont start work till 9AM, if you could come from 9am onwards please. If you could also please check my tracking. Thank you.

Mrs Ann-marie Davis


[Name] our driver, & [Name], one of our vans, will be fitting your tyres on:

Fri 7 February Morning 8-12
To keep you in the loop, your friendly fitter will contact you on the day with a more accurate arrival time. Letting you plan your day, your way!

If you've searched for your tyres by registration number then we always recommend checking your purchase against the existing tyres on your vehicle, just to ensure they are the correct fit!

If your car has locking wheelnuts, please make sure that you have the key to hand when we arrive. This helps us to help you, without them... we can't change your tyres!

To ensure our e-mails reach your inbox, add hello@grippy.co.uk to your address book.

Grippy will never sell your personal details to third parties for any reason.
Conditions of trading

Fastfit Station Ltd, Company Number 3221284,
VAT Number GB 684 1148 29
Registered at 2 Newmarket Court, Kingston,
Milton Keynes, MK10 0AQ.
Tel: 0845 686 1100
Email: hello@grippy.co.uk

[Name]: [Private information] | Staff: [Name]

30 May 2014
Unprompted review
Rated 5 out of 5 stars

What's not to like?

I would recommend Grippy to anyone. Great prices, friendly staff and superior service. The experience, from start to finish was excellent. I won't be using high street service centres again. Keep up the good work!

8 March 2014
Unprompted review
Grippy Tyres logo

Reply from Grippy Tyres

Hi Daniel

Thank you for taking the time to leave your review. It is always great to receive positive feedback.
We thank you for your valued custom and look forward to being of service again in the future.
Kind regards
Grippy.co.uk

Rated 5 out of 5 stars

Excellent service will use Grippy again

We had 4 new tyres at a cheaper price than anywhere on line. The fitter was really helpful and friendly and great to be able to have them fitted at work.
The service was so good we had 2 tyres fitted by Grippy the following week on my husbands car.

9 February 2014
Unprompted review
Rated 2 out of 5 stars

Not very good communications this time round

Ordered my tyre (at £192.00) and was told fitting was to be on 21st Jan but was contacted on 20th and told they were having a problem getting the tyre and the fitting was agreed for Sat 25th am. I waited in all morning and the fitter did not show up. I called Grippy's office and a lady told me she would look into it and call me back. No call back arrived so I called again and was told that they could not give me a date for my tyre fitting. Very disappointed and asked for my money back.
(I already spent nearly £700.00 with Grippy a couple of months ago when they fitted 4 tyres to my daughters car but again they had to change the fitting date even then. Their communication skills with customers is appalling.

25 January 2014
Unprompted review
Grippy Tyres logo

Reply from Grippy Tyres

Hi Tony,

Thank you for taking the time to leave us with your review. Please accept our sincere apologies for any inconvenience caused. Unfortunately on these occasions our suppliers have let us down but this is no excuse for the mis-communication from our office team. We will be speaking to them regarding this to ensure it doesn't happen again.

Again please accept our apologies.

Kind Regards,
Grippy.co.uk

Rated 5 out of 5 stars

First class service and fitter to match.

First class service, very good price and very friendly staff. The fitter worked in the rain and made no complaints. Best price i could find on the internet for a well known manufacturer.
I have retired from the motor trade and i found this company very helpfull unlike others.

24 January 2014
Unprompted review
Rated 5 out of 5 stars

Great Price, Great Service.

I had 2 Tyres fitted on my Vauxhall Zafira and from the first moment i was impressed with Grippy.
The prices that i was quoted were very competative whilst the communication & service was excellent. Jason who fitted my tyres was very friendly and helpful.
I would definitely recommend Grippy !

20 January 2014
Unprompted review
Rated 1 out of 5 stars

Very very disappointed

After seeing the glowing reviews about Grippy I thought it worth using them for the purchase of four new tyres. It is more in disappointment than anger (although there was some) that I can only say the experience was very far from good. Tyres ordered Dec 24th for fitment Jan 3rd - call on morning of that day to say tyres hadn't arrived. A real pain as arrangements had been made for the car to be available. Fitment re-arranged for 7th Jan - call again to say "no tyres", need to re-arrange for Wed 8th - [Name] eventually arrived around 6.00pm, took old tyres off - found he'd been supplied with wrong size replacements. Old tyres replaced back on car. Fitment rearranged for morning of Jan 13th, call received to say tyres again not been received from their supplier. After numerous further calls (from me by the way, rather than Grippy being proactive to keep me informed) tyres finally fitted in the early evening. Throughout the people dealt with were polite and very apologetic but it is frustrating that in each case of non supply my family's plans had to be disrupted. When things had gone from the sublime to the ridiculous I wanted to talk to the company's managing director, I was told no manager was available and the gentleman I was talking to did not know his MD's surname - incredible. In acknowledgement of the situation I received a credit in the amount of one tyre but I'd rather have not had a week of frustration and turmoil in my arrangements. This company only has one USP - customer convenience, fail on that count and they've not got a business. They've lost mine.

13 January 2014
Unprompted review
Grippy Tyres logo

Reply from Grippy Tyres

Mr Starr,

Thank you for taking the time to leave us with your review. Please accept our sincere apologies for the inconvenience caused.

During the festive period our suppliers' opening hours changed which in turn affected our bookings. Our tyres weren't always delivered to us on time which unfortunately in some cases such as yours resulted in unforeseen delays. However, this should have been communicated to you more efficiently for which we can only apologise.

Please rest assured that this isn't common practice for us and again accept our apologies for the inconvenience as this was not our intention.

Kind Regards,
Grippy.co.uk

Rated 5 out of 5 stars

Amazing service with a smile!

I have just had my tyre changed by a lovely man called Jay. The service was amazing, coming to my house and good price, but I just want to state how impressed I was with Jay. He rang to let me know what time he would be here, and then half hour before to let me know the exact time. When he arrived he was extremely pleasant and friendly. His service and manner was impeccable! He then rang me when the tyre was finished. These days people make a point of bad service, not many people acknowledge good service. I just wanted to say this guy was brilliant, and has really made my day. It's not often you have people who clearly enjoy enjoy what they do, and provide service with a smile! He needs to be acknowledged for his warm, friendly and polite manner! I will most certainly use your company in future, and recommend to everyone I know!

10 January 2014
Unprompted review
Rated 5 out of 5 stars

Grippy The Best

Excellent from the word go, and so easy, fitter friendly, knowledgeable, and fast!

Would highly recommend.

9 January 2014
Unprompted review

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