GroomhereReviews 

730
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 292 reviews, most reviewers were somewhat happy with their experience overall. Many customers find the product to be effective, providing a close shave and leaving skin smooth, with some even calling it a game-changer. The user experience is generally positive, with people appreciating the ease of use, interchangeable heads, and convenient cleaning. Several reviewers also highlight the excellent customer service, noting quick and helpful responses, and efficient replacements for faulty items. However, some people were not happy with the product's quality, mentioning issues like blades not lasting long, the device feeling cheap, or making strange noises after a few months. The minority of people were dissatisfied with the delivery service, citing long waiting times, lost packages, and incorrect deliveries. Additionally, some customers found the product did not provide as close a shave as advertised, requiring multiple passes, and some experienced issues with the design, particularly regarding cleaning.

What people talk about most

Product

People report ambiguous experiences with product, with many reviewers expressing satisfaction, highlighting... See more

Quality

Consumers find quality to be ambiguous, with many reporting issues such as products breaking quickly, chrome... See more

User experience

Customers consistently note positive experiences with user experience, praising the product's ease of use,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some praising quick deliveries and good... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered a men’s grooming kit for my husband (didn’t even know there was a women’s version) they sent me the women’s one by accident and told me the only difference between the two kits was clipper... See more

Rated 3 out of 5 stars

The shaver is smart and easy to use, it’s not as good as the videos show, if you go that fast you won’t shave much. The large head isn’t as good as it looks, I need to finish shaving with the muc... See more

Rated 4 out of 5 stars

Initially very angry as it took a month for it to be delivered (ordered 4th december)! BUT it never arrived! Communication with groom was quick and very helpful. Turns out it was yodel messed up groo... See more

Rated 2 out of 5 stars

Saw a product online and decided to give it a go. First I had problems with ordering the thing and then massive problems with the delivery which was postponed many times and no response from the selle... See more



Contact info

3.3

Average

TrustScore 3.5 out of 5

730 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.3

All reviews

(730)

275 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The groom here body shaver is a…

The groom here body shaver is a brilliant piece of kit. Ive tried lots of different shavers this is by far the best one so far.The new 7 head magnetic shaver head is great for a close shave and so easy to clean .Groom here is also a great company to deal with,top service

15 November 2025
Unprompted review
Rated 5 out of 5 stars

The best of them all.

Having tried numerous head shavers, I find the Trim Pod to be the best by far. Easy charging, long battery life and easy to clean. It comes with various attachments which are easily interchangeable. Really impressed with the Trim POD, highly recommend it.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Wish I knew about this years ago

If you don't purchase this item your missing out !!!!!! 1000% recommend!!! Subscription on for every 8 weeks for the new blades !!!!

I wish I heard about this years ago the amount of money I could have saved from razors 😑

19 November 2025
Unprompted review
Rated 1 out of 5 stars

Poor design means its unusable

The central head on the 7 head attachment is so difficult to attach, that most of the time I just don’t bother using it.
It’s been really poorly designed.
Wish I hadn’t wasted my money.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Best shaver I have ever had

Best shaver I have ever had. Does what it says on the box. Good shave, easy to keep clean and charge lasts quite a while. Would defo recommend and also the hygiene plan as good to have regular new heads

17 November 2025
Unprompted review
Rated 1 out of 5 stars

SUBSCRIBE TO RECEIVE NOTHING

SUBSCRIBE TO RECEIVE NOTHING

I’ve been paying a subscription and not receiving items

You can’t contact groomhere customer service

It’s shocking how they treat you

You do get an email stating product delivery is delayed
Then nothing

They ignore emails requesting refunds or replacement

Don’t be scammed

14 November 2025
Unprompted review
Rated 5 out of 5 stars

First class

L.
starstarstarstarstar
Very good product and so easy to use and clean due to the magnetic head perfect for people like myself who has a disability and can’t use hands properly also very quick delivery and very responsive to any questions you may have. Shaver is excellent and gives a very very close shave would recommend 1 million percent Also buy from trimpod itself don’t go to amazon because they are cheap copies it says trimpod 3.0 but they are not the real thing I know because I fell into that trap

1 November 2025
Unprompted review
Rated 3 out of 5 stars

So I got the groom 3.

So I got the groom 3.
Tried today on my legs for first time.
Reason im giving a 3☆ is im not nice & smooth
Really disappointed tbh.
Waste of money really.

9 November 2025
Unprompted review
Rated 5 out of 5 stars

Its a great product I had problems with…

Its a great product I had problems with switching attachments amd had a broken attachment but they were kind enough to replace with a new one. Surprisingly it has a good battery backup and like the digital display which shows the remaining power. It works really well and it does what it says its gentle on sensitive parts unlike my previous trimmer from which I always used to get cuts and nicks but with this thats not the case. I would highly recommend this product to anyone specifically looking for a body grooming trimmer.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

I was prepared to be disappointed but I…

I was prepared to be disappointed but I was more than surprised it’s just perfect. I’m an old fella 70yrs old so getting a good shave let alone decent is hard But this is just the job my face is a smooth as a baby’s Bum plus a few wrinkles this was money well spent it just powers through this old stubble 5 Stars guys

6 November 2025
Unprompted review

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