Groomi Limited Reviews 

1,418
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers had a great experience with this company. Customers frequently express satisfaction with the product's effectiveness, noting how easily it removes large amounts of fur, leaving pets' coats thinner and smoother. Many people find the grooming tool simple to use, and pets often enjoy the process, even those who previously disliked being brushed. Reviewers highlight the product's ability to collect significant amounts of hair, making it a highly recommended tool for pet grooming. However, some customers were dissatisfied with the product's quality or performance, reporting issues such as receiving faulty items or the tool not effectively deshedding certain pet coats. A few people also mentioned problems with specific accessories, like hoses not fitting or shampoo dispensers being ineffective.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction and even love for the... See more

Quality

Customers consistently note ambiguous experiences with quality, with many praising products as superb,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a pink Groomi for retired Guide dog Jenny. Jenny is a golden retriever with a very thick, curly coat. Jenny normally hates being groomed but she loved Groomi and was really relaxed when usin... See more

Rated 5 out of 5 stars

So much better than a brush!! I have a yellow lab and I didn’t realise how much they moult as much as they do. My furniture, carpets, even tiled floors are covered in a layer of fur. Having visitors... See more

Rated 5 out of 5 stars

Absolutely love this product! Had something similar before but this one is superb! Dog loves it! Literally a whole bag of hair & that was after a 5 minute groom, my dog is a dashador so has a thick co... See more

Rated 5 out of 5 stars

Great product! Effective, easy to use & my dog loved it too. Thankyou for your speedy delivery & making such a great grooming tool. 😀


Company details

  1. #141 of 158 best companies in Pet Care Store

Written by the company

GROOMI LIMITED (EST. 2017) IS A FAMILY RUN BUSINESS BASED IN CAMBRIDGESHIRE, UNITED KINGDOM. We are a family run business of animal lovers who know the difference that having a clean coat makes to a pet’s happiness. Owner Charlotte has had animals her whole life and now she has children, understands more than ever the importance of keeping animal hair around the home to a minimum. After getting a bit fed up with some other grooming tools out there: some too harsh on the skin, some falling apart in our hands, we eventually had enough and said, “That’s annoying, we should probably make a better one.” Which we’re rather proud of doing! Groomi is designed to remove dead hair, dirt and dandruff in an effective yet gentle way. With our unique shallow, wide toothed comb the hair is removed without dragging, breaking or tugging at the coat ensuring the animal has a pleasant experience! We’re here to help keep your pets – and home – stay fresh and clean from stray fur.


Contact info

4.2

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,418)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Flatcoated Retriever loves his new bed.

Huge excitement when I unpacked the new Bed. Initially I thought the bed was too small for my young Flatcoat. However, after he had given it a good "gurrying", he settled onto it & fell asleep, demonstrating how calm it made him.
I like how easy it is to move from room to room.

29 May 2025
Rated 1 out of 5 stars

Contacted Groomi before I ordered and…

Contacted Groomi before I ordered and informed them what dyson I had. I was told that as long as I purchased an adapter it would work. Received package but guess what... did not fit with my dyson. After many emails was told I could not return product for a credit note and to have a great day. This company has absolutely given false information & stolen my money through no fault of mine.

Still no reply from Groomi. Customer service is non existent. Have had several genetic emails asking me for a review and how the product has changed my life. I keep sending my reviews to them but they're never posted. I now understand how the reviews on their website are so high... they only count and post the good ones.

9 April 2025
Unprompted review
Rated 3 out of 5 stars

Didn't work for our Westie

Didn't work for our Westie, hardly removed anything, yes brushing still did, the shallow comb seems more suited to short haired animals. The detangle brush also wasn't man enough for the job either. Had to pay to return and there is no automatic return process on website, you had to email, so lost out financially. Always better to pay by PayPal for protection.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant product

Brilliant product! I use this on my five longhaired weimaraners regularly. I’ve tried so many brushes over the last 30 plus years and the Groomi is by far the best! We also use it in our boarding kennels with our guests and owners are amazed when they go home as to how much dead hair has been removed!

28 March 2025
Rated 5 out of 5 stars

Highly recommended

I was sceptical at first as I’d tried many grooming products on my Frenchie but this item has topped anything I’ve bought previously, highly recommend the groomi

25 February 2025
Rated 5 out of 5 stars

Quality product

Quality product that's done a great job of removing all of the loose hair from our Labrador. Would recommend 100%

27 February 2025
Rated 5 out of 5 stars

Easy to read Web site

Easy to read Web site with good list of quality goods on offer. Very please with de-hairing comb for my Cocker Spaniel. Have used several times since arrival and my dog seems to enjoy getting combed. Great results, removing a fair amount of dead hair.

3 March 2025
Rated 5 out of 5 stars

Well groomed labrador.

Ordered a groomi for my labrador after recommendation. It was delivered promptly. Only used it once so far but found it very easy and removed lot's of hair. Will get a lot of use.

27 January 2025
Rated 5 out of 5 stars

Love their products

Good description of their products so could easily find what i needed. Very good communication, letting me know exactly when to expect my order.
Love the products and have recommended them to friends and family who want the best for their pets.

2 January 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look