GrootMade Themes & Plugins Reviews 218

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 220 reviews, reviewers had a great experience with this company. Customers are really happy with the website, finding it easy to use, well-organized, and offering a wide selection of products. Many appreciate the convenience of having numerous plugins and themes in one place, which saves time and simplifies their workflow, especially for those managing multiple websites. The products themselves are consistently described as reliable, well-built, and performing as expected, offering great value. However, some people mentioned issues related to the company's transition to a new brand, which caused temporary disruptions in service and access to previously purchased lifetime licenses. A few customers reported that their access was revoked or that the platform was not working for a period. While the majority found the customer service to be fast and responsive, a minority experienced difficulties with license reinstatement or felt that the communication regarding the transition could have been more seamless.

What people talk about most

Website

People report positive experiences with the website. Many consumers praise the new interface as modern,... See more

Product

Customers had positive experiences with product quality and reliability. Many reviewers praise the products... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's efficiency,... See more

Service

Consumers find service to be ambiguous. Many reviewers praise the unmatchable service, fast and efficient... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the support team,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Been a customer since 2022, back when the founder was operating under a different brand. Overall the product was great — the plugins worked well and it was a solid value. Like any growing company they... See more

Company replied

Rated 4 out of 5 stars

I’ve been using GrootMade for accessing WordPress themes and plugins, and overall I’m quite satisfied. The platform is easy to use and offers a wide selection, which makes it really convenient whe... See more

Company replied

Rated 4 out of 5 stars

Been a customer since 2024 under their old brand. Their plugins are excellent and offer great value. They went through some changes but came back stronger as Grootmade. Great experience so far, and I'... See more

Company replied

Rated 4 out of 5 stars

If the service is online its besides some bugs great. The whole creation process of this platform was a bit chaotic. I wish a bit for more internal testing and not pushing every change directly on... See more

Company replied


Company details

  1. Software company
  2. Software Vendor
  3. Web designer
  4. Website designer

Written by the company

GrootMade Connect exists because day-to-day site operations often become more fragmented than they need to be. Instead of juggling scattered tools, separate workflows, manual installs, and repeated update checks, GrootMade Connect brings those actions closer together inside a connected interface. That means less context switching, less repetitive work, and a more practical way to handle site assets over time.


Contact info

4.0

Great

TrustScore 4 out of 5

218 reviews

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1-star

How this company uses Trustpilot

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Rated 4 out of 5 stars

I’ve been part of festingervault for a…

I’ve been part of festingervault for a while now, as both a Lifetime member and a Lifetime VIP, and my experience has been consistently nice. There were some issues under the migration, but now moving to grootmade will make things easier.

The main value for me comes from their plugin selection. The tools I’ve picked up have been stable and easy to work with, which isn’t always the case with platforms like this.

One area that could improve is the speed of updates. As the platform grows, quicker releases would make a noticeable difference. Still, considering the overall reliability and quality, it remains a go-to place for plugins I can actually trust.

12 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thank you very much!

Rated 5 out of 5 stars

Grootmade is a platform that previously…

Grootmade is a platform that previously attracted attention when it operated under the name festingervault.com, offering a variety of useful resources to users. After being inactive for about two years, its return can be seen as a significant transformation. The new interface is more modern and intuitive, providing a smoother and more user-friendly experience compared to before.

The most notable improvement in this comeback is its enhanced stability. While users previously experienced occasional slow loading times or system errors, Grootmade now runs much more smoothly, effectively meeting the demands of continuous access and use. Overall, this is a positive return, showing that the development team has made serious investments in both performance and user experience.

11 April 2026
Unprompted review
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Reply from GrootMade Themes & Plugins

Thanks a lot for your feedback! It's much appreciated!

Rated 5 out of 5 stars

Good plugin library with helpful support

I've been a lifetime member of GrootMade (formerly Festinger Vault) and have found the plugin and theme collection to be valuable. The support team has been responsive and helpful in resolving my license issues.

11 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks a lot for your feedback! It's much appreciated!

Rated 5 out of 5 stars

I have been a client for the last 5 years, if not more. I am still here, and I am still returning every time

I have been a client for the last 5 years, perhaps more, always been able to trust the people, the people, and those who are actually working (hard) for us, not themselves - waves have been going up and down throughout the years, but this is my safe place!

10 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks a lot for your feedback! It's much appreciated!

Rated 5 out of 5 stars

Great product

Great product. Been a customer since 2019. The value I recieved from their product has far surpassed the cost.

1 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks a lot for your feedback! It's much appreciated!

Rated 5 out of 5 stars

A new era

A beautifully redesigned website, a responsive team, a new community, and bar none, the most offerings I've seen in this space. What's not to love? Bring on the new era.

8 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks a lot for your feedback! It's much appreciated!

Rated 5 out of 5 stars

Time saver for web designers

I have use this platform in the past and it is really useful if you're into web-design business. You can try as many tools as you need to to set your built when you start any project, no matter its scope. Really saves you from infinite testing phase.

9 June 2025
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks a lot for your feedback! It's much appreciated!

Rated 5 out of 5 stars

Quick and easy support

Quick and easy support. Reply within a couple of hours and the problem was solved instantly.

9 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks a lot for your feedback! It's much appreciated!

Rated 4 out of 5 stars

Not for everyone

I’m not sure this service is for everyone, but I’m proud to be part of the journey.

What I particularly like is the ease of use and the energy behind the project, you can really feel a strong intention to bring value. The plugin already does a solid job on its core features.

On the improvement side, the main drawbacks are related to the stability of the service and the maturity of the offering. There’s still some work to be done to improve reliability and overall consistency, which is understandable at this stage.

Overall, it’s a great initiative with real potential and value.

9 April 2025
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks a lot for your feedback! It's much appreciated!

Rated 5 out of 5 stars

Great plugins and themes

Great plugins and themes. Very easy to use. You are ready to start in few minutes. Large selection of themes. Everyone can find something for themselves. Also, for those who are not too tech savvy...

9 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks a lot for your feedback! It's much appreciated!

Rated 5 out of 5 stars

Exactly what I expected from them!

Exactly what I expected from a reliable company. My lifetime license was restored without any hassle, and the whole process was smooth and professional. Great support from the team Groot. This is how customer service should be done.

9 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks a lot for your feedback! It's much appreciated!

Rated 4 out of 5 stars

Grootmade platform has proven useful…

Grootmade platform has proven useful for all my web based projects. If there were issues, staffs are available to help. I've been with festinger vault ever since, and now grootmade took it to a new level.

9 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks a lot for your feedback! It's much appreciated!

Rated 5 out of 5 stars

I have been very critical with service…

I have been very critical with service after I got lifetime license back on FV, sometimes is difficult to understand the whole background... The rebrand looks to be the new era, where all lessons were learned to avoid the same issues, they have some new member and still a little team and sometimes decisions must be taken, so glad to hear decision is to restore our lifetime licenses.

8 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks a lot for your feedback! It's much appreciated!

Rated 5 out of 5 stars

Great platform and helpful team

I’ve had a really great experience with GrootMade so far. The platform offers a ton of value, and it’s clear a lot of effort has gone into building something useful and easy to work with.

The team has been responsive and helpful, and I appreciate how they’re continuing to improve and evolve the platform.

Overall, very happy with the direction things are going and looking forward to using GrootMade more moving forward.

7 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks a lot for your feedback! It's much appreciated!

Rated 1 out of 5 stars

Don't do it

Don't do it. I have had a lifetime membership since they started the original platform and then moved it to a new platform. Logged in and found that my lifetime license had been downgraded to FREE which gave me no access to anything. When I contacted them, I was told that they would reactivate my lifetime license if I gave a positive review on TrustPilot. When I refused they told me I no longer had access. The platform has not worked for over six months. (GrootMade is disputing each bad review. If you take a look at the number of bad reviews you will see that there are many for the exact same reason. This should tell you everything you need to know about ordering from this platform. If GrootMade is right in their dispute I would suggest that they file lawsuits for defamation. I would be happy to provide my evidence and countersue.

6 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Hi Robert,

We strongly dispute the claims made in this review. We have not been able to verify the experience described here against any legitimate customer record, and we have identified evidence linking this review to a third-party competitor network. That evidence has been submitted to Trustpilot for investigation.

If you have had a genuine issue with our service, please contact us directly with your account email address, invoice reference, and the date of the issue so we can review it properly.

With kind regards,
Sephrata

Rated 5 out of 5 stars

I've been a lifetime member for over 2 years…

I've been a lifetime member for over 2 years and am optimistic about the direction the service is now going. I sincerely hope they continue to grow, while also making a company commitment to remain loyal to their previous lifetime customers through it all. Best of luck.

2 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks a lot for your feedback! It's much appreciated!

Rated 5 out of 5 stars

Very useful plugin for Wordpress…

Very useful plugin for Wordpress experts and developers who want to test other plugins before officialy buy them.

8 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks a lot for your feedback! It's much appreciated!

Rated 5 out of 5 stars

Lifetime

As a lifetime member i would like to have my license restored

8 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks a lot for your feedback! It's much appreciated!

Rated 5 out of 5 stars

A great and unique concept

A great and unique concept. It saves a lot of money and effort.

8 April 2026
Unprompted review
GrootMade Themes & Plugins logo

Reply from GrootMade Themes & Plugins

Thanks for the feedback! :)

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