Groupon UAE Reviews 1,340

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 315 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional hospitality and attentive nature of the staff, who are often described as kind, professional, and helpful, making experiences truly special. Many appreciate the well-organized and comfortable services, with smooth processes and excellent guidance from tour guides. The company is praised for offering genuine discounts and making various activities and dining experiences accessible and affordable, allowing people to enjoy luxury places without overspending. However, some people were dissatisfied with the service, reporting issues like vendors refusing to honor coupons, service providers not showing up, or not receiving the full ride times. There were also instances where customers felt disrespected or experienced rude behavior from staff, with some mentioning being treated poorly due to using vouchers.

What people talk about most

Service

People report ambiguous experiences with service, with some customers expressing significant dissatisfaction... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting specific individuals for their... See more

Discount

Reviewers highlight positive aspects of discount, with many finding genuine and useful deals, especially for... See more

User experience

Users describe positive interactions with user experience, with many finding the process smooth and easy,... See more

Price

Reviewers mention ambiguous feedback about price, with some customers finding prices to be very reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We had a fantastic lunch at Makan Al Bustan and were genuinely impressed. The food was fresh, flavorful, and beautifully presented. Every dish we tried had a perfect balance of spices and text... See more

Rated 4 out of 5 stars

First time travelling to Dubai and Abu Dhabi, I found Groupon UAE very helpful in looking for the things to see and do without paying the full price. Our Safari experience was awesome! I just initiall... See more

Rated 4 out of 5 stars

I recently dined here and had a great experience overall. The food was really good, but I felt the menu options were a bit limited in terms of veg and non-veg choices. However, what truly stood out wa... See more

Rated 5 out of 5 stars

We had a Great Time with Desert vibes tourism. Pick us up on our place all the Journey was so convenient and fun especially with Captain Akim:) Dunes Ride was wild, then we had a Falcon shooting durin... See more


Company details

Information provided by various external sources

Discover and save on 1000s of great deals at nearby restaurants, spas, things to do, shopping, travel and more. Groupon: Own the Experience.


Contact info

4.0

Great

TrustScore 4 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

driver

Our trip is very smooth. Muneeb our driver is very good, he really accommodated our requests. Overall I recommend their company!

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Great desert experience!

Great desert experience!
Our tour was amazing, and the person who guided us was very good. He was kind, knowledgeable, and made the whole experience feel special. We really enjoyed our time in the desert thanks to him. Highly recommended!

We had so much fun in Desert Safari tonight! It is one of the unforgettable moment for us family, thanks a lot to Pearl Desert Tourism especially to our tour guide Sir Shakeel for the excellent service he provided to us. We enjoyed every single activity there! We highly recommend him and Pearl Desert Tourism if you want a wonderful experience as they are very professional to deal with!

8 December 2025
Unprompted review
Rated 1 out of 5 stars

I got scammed. Avoid at all cost!

I’m extremely disappointed with my recent experience on Groupon. In my personal experience, it feels like they do not properly verify some of the businesses offering deals on their platform. As a tourist, this is dangerous — the company I booked through turned out to be completely unreliable, and I ended up getting scammed.

What makes it worse is that Groupon still lists these businesses without transparent checks or warnings. It made the platform feel unfiltered and unsafe for travellers who trust that deals advertised are legitimate.

Based on my experience, I do not feel that Groupon can be trusted. I strongly advise others — especially tourists — to avoid using the platform to prevent similar issues. I hope Groupon takes responsibility and improves their verification process, because right now, it does not feel secure or dependable.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

I have bought a lifetime access…

I have bought a lifetime access Microsoft Office which somehow expired after 1 month.

The customer service is EXTREMELY RUDE via email (Jack Harris - not sure if this is his real name) and the company is unresponsive.

This was a scam.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Very nice desert safari

Very nice desert safari. Much appreciate the experience. Neelo was very cooperative. Atvs and camel rides were best . Very thrilling dune bashing. Must try once

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Nilo was very helpful

Nilo was very helpful. He guided the group through various activities, E.g, Camel riding, Dune bashing etc. He was very patient with the group. Definitely recommend.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Never use this app

Never use this app! I had done a booking through groupon, with full payment, on website of UrbanMop Cleaning & Home Maintenance Services Reviews. The service provider did not turn up and also stopped responding to calls/ messages. I raised the issue with GroupOn to which there was no solution/ no refund/ no response from Group on.

18 November 2025
Unprompted review

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