GroupTogether Reviews 4,303

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 538 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of creating cards, collecting money, and managing the overall process. Many appreciate the seamless way to gather messages and contributions, especially for remote teams, making celebrations and farewells simple and efficient. The service is often described as excellent, saving time and effort. However, some customers experienced issues with payment processing, noting delays in funds reaching their accounts or unexpected fees for withdrawals. A few also found the website navigation unclear at times, particularly when trying to edit cards or find specific design options. There were also occasional reports of cards not being sent as scheduled or difficulties with the gift card options.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the platform's ease of use and... See more

Product

Clients share positive opinions on the product, highlighting its ease of use for group card and gift giving,... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers found the process easy for... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers praise the platform for its ease of... See more

Service

Users describe positive interactions with service, highlighting its promptness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

GroupTogether made our group card so easy. Creating a card was straightforward, all our colleagues found dropping in messages, images and GIFs easy, collaboration was fun. It was a good way to colle... See more

Company replied

Rated 5 out of 5 stars

Made a meaningful group thank you card for our travel guide that 20 students and 2 chaperones signed and personalized while we were in our last night at a hotel in Costa Rica. Very user-friendly and... See more

Company replied

Rated 5 out of 5 stars

As we all work in the office on different days, this way of having a card signed and collecting funds for a gift was very easy. As the person who instigated the collection and card, I could control f... See more

Company replied

Rated 5 out of 5 stars

Seamless process and very clear guidelines, especially for beginners. I love the updates and all the options available, such as a simple thank-you note, that some people may not have thought of. It is... See more

Company replied


Company details

  1. Greetings Card Shop
  2. Corporate gift supplier

Written by the company

We make it easy to collect money for group gifts. From farewells to birthdays, baby showers to thank yous. Simply share a link with friends, then everyone clicks to chip in online and sign the printable card. We send reminders, keep track and can even sort the gift. No awkward chasing. No getting left short. Easy! The card - making it personal There’s a range of matching invitations and cards to make it special. Friends can add a photo or gif along with a personalized message (as long as they like). You can send the card digitally or print it and give it to your friend or colleague. The gift We have a huge range of eGift cards from major retailers. Most people give an AnyCard that lets the recipient swap it for the gift cards they really want. Otherwise, if you prefer a physical gift, choose from our range of flowers, plants, gift bundles or curated gifts. Making it easy! Whether you need a way for the remote team to chip in online or want to awkward chasing, we’ll help you out. We can send weekly reminders for you (optional) or you can just share the link via message, email, social, Teams channel, wherever. Friends just pay online and sign the card online. Easy. No obligation You choose how you want people to chip in. Ask for a set amount, leave it completely open or even let people sign the card without even contributing if you like. We just want to make it easy for you to do nice things for your peeps


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Ease if use

Ease if use, no delivery issues.

22 April 2026
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Reply from GroupTogether

Great news! Thanks so much. - Ali

Rated 4 out of 5 stars

Good Experience With One Suggestion

I loved everything; however, I do have one suggestion. The ability to move your comment/note on the card, as in dragging it to where you want it, would be ideal. I submitted a card for someone who lost their parent, and I wanted to attach an intentional, sentimental picture. The card would not allow me to edit the placement of my comment or picture, which created a hurdle for me. This is because some people had already signed the card, so there wasn't enough room for my comment on that page. I had to delete my comment in totality and wait for others to sign the card so my comment wouldn't look wonky (the picture was on one side of the card alongside with 1 line of my comment, then the rest was on the next page, which looked unprofessional and uncaring).

I hope you guys can fix this in the future for other people. Some people want to send more than a short "Sending you my condolences." type message, which doesn't take up much room. Formatting matters, especially in serious cards such as the one I'm referring to.

Also having more card designs available for this type of loss would be helpful. I noticed there were not many and definitely not ones for losing a parent. Most, if not all, were for pets.

Thank you for caring. I never submit surveys, but if I can help the next person, then I am happy to put effort into this one.

Other than that, the card and website were easy enough to use, and I enjoyed the emails letting me know the status of the card and who all had signed it. Payment was easy as well. I'm grateful there is a service like this one available.

Thank you!

27 April 2026
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Reply from GroupTogether

Hi Hope
Your wish is about to be granted. We're working on that right now. Stay tuned. Also - more card designs, glad for the feedback. We'll get on that too.
:)
Ali + Julie

Rated 5 out of 5 stars

Group together is a great concept

Group together is a great concept. Excellent way to do a group collection. I found it very easy to use with choice of vouchers or cash transfer.

20 April 2026
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Reply from GroupTogether

Thanks so much for your review - great to hear! - Ali

Rated 5 out of 5 stars

Great e-card and gift card option

Easy to set up with options for people to sign and/or contribute $. The Dashboard makes it easy to keep track of the card and you can edit dates as required. Being able to purchase gift cards etc online to then forward to the recipient makes it all a smooth process.

22 April 2026
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Reply from GroupTogether

Thanks so much for your wonderful review! So glad it was a smooth process for you. - Ali

Rated 4 out of 5 stars

I was not aware that the sign would be…

I was not aware that the sign would be closed for signatures after opened. It would have been nice to allow people to still sign the card or explain this upfront.

22 April 2026
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Reply from GroupTogether

Thanks so much for the feedback! - Ali

Rated 1 out of 5 stars

Neither of my 2 recent cards were…

Neither of my 2 recent cards were received by the intended recipient. One was due to be delivered on April 20, 2026 and one was to be delivered on April 22, 2026. I am very disappointed.

20 April 2026
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Reply from GroupTogether

Hi Kelly
I'm so terribly sorry. That's so disappointing. I can only think that they are getting stuck in the recipients' spam folders. i can see that one was sent on 20 April 2026 at 09:00 AM (UTC-07:00) Pacific Time (UTC-07:00) and the other on 22 April 2026 at 07:00 AM (UTC-07:00) Pacific Time (UTC-07:00) and neither opened. You can see this on your dashboard. I recommend in future that you send the link or pdf yourself so that there's no issue. The problem is with your security filters and will happen with any externally sent email with lots of images I imagine.
Kindest regards
Ali + Julie

Rated 5 out of 5 stars

I love Group Together

I love Group Together, it makes sending milestone cards so easy. You can share online and also purchase a gift online.

21 April 2026
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Reply from GroupTogether

I'm doing a happy dance reading this review! Thank you! - Ali

Rated 5 out of 5 stars

Useful and works well

It's very useful in the workplace to be able to create a card and collect money for gifts this way, and it's a well-built interface that is easy to use.

20 April 2026
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Reply from GroupTogether

Really appreciate you taking the time to leave a review! - Ali

Rated 4 out of 5 stars

It was a great platform to gather notes…

It was a great platform to gather notes from various ppl. They also liked that they could think about it before writing something and edit if needed. I would say it was a bit difficult to navigate how to edit the original card once it was posted. the dashboard could have been more intuitive there

15 April 2026
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Reply from GroupTogether

Hi Sherry
Thanks so much for the feedback. We'll take another look at how to make it more intuitive.
Thank you
Ali + Julie

Rated 5 out of 5 stars

10/10!

Such a great platform. Super easy to use. My customer service representative was so friendly, patient and kind. They helped me organise everything which made it such an amazing experience. Couldn’t recommend GroupTogether more!! Can’t wait to use this platform again!

20 April 2026
Unprompted review
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Reply from GroupTogether

You rock!!! Love everything about this. Thank you so much. - Ali

Rated 5 out of 5 stars

Easy and Quick

Very easy to use and a great way to collect gift.

18 April 2026
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Reply from GroupTogether

So happy to hear it was quick and easy! - Ali

Rated 5 out of 5 stars

Incredibly easy to use

Incredibly easy to use. Made the whole experience so much better.

Would highly recommend it to others.

15 April 2026
Unprompted review
GroupTogether logo

Reply from GroupTogether

Thanks so much!!! - Ali

Rated 4 out of 5 stars

Easy to navigate

Easy to set up and withdraw the contribution.

18 April 2026
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Reply from GroupTogether

Hi Yen
Thanks very much. Is there something we could do to earn the fifth star?
Kindest regards
Ali + Julie

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