GroupTogether Reviews 4,303

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 538 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of creating cards, collecting money, and managing the overall process. Many appreciate the seamless way to gather messages and contributions, especially for remote teams, making celebrations and farewells simple and efficient. The service is often described as excellent, saving time and effort. However, some customers experienced issues with payment processing, noting delays in funds reaching their accounts or unexpected fees for withdrawals. A few also found the website navigation unclear at times, particularly when trying to edit cards or find specific design options. There were also occasional reports of cards not being sent as scheduled or difficulties with the gift card options.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the platform's ease of use and... See more

Product

Clients share positive opinions on the product, highlighting its ease of use for group card and gift giving,... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers found the process easy for... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers praise the platform for its ease of... See more

Service

Users describe positive interactions with service, highlighting its promptness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

GroupTogether made our group card so easy. Creating a card was straightforward, all our colleagues found dropping in messages, images and GIFs easy, collaboration was fun. It was a good way to colle... See more

Company replied

Rated 5 out of 5 stars

Made a meaningful group thank you card for our travel guide that 20 students and 2 chaperones signed and personalized while we were in our last night at a hotel in Costa Rica. Very user-friendly and... See more

Company replied

Rated 5 out of 5 stars

As we all work in the office on different days, this way of having a card signed and collecting funds for a gift was very easy. As the person who instigated the collection and card, I could control f... See more

Company replied

Rated 5 out of 5 stars

Seamless process and very clear guidelines, especially for beginners. I love the updates and all the options available, such as a simple thank-you note, that some people may not have thought of. It is... See more

Company replied


Company details

  1. Greetings Card Shop
  2. Corporate gift supplier

Written by the company

We make it easy to collect money for group gifts. From farewells to birthdays, baby showers to thank yous. Simply share a link with friends, then everyone clicks to chip in online and sign the printable card. We send reminders, keep track and can even sort the gift. No awkward chasing. No getting left short. Easy! The card - making it personal There’s a range of matching invitations and cards to make it special. Friends can add a photo or gif along with a personalized message (as long as they like). You can send the card digitally or print it and give it to your friend or colleague. The gift We have a huge range of eGift cards from major retailers. Most people give an AnyCard that lets the recipient swap it for the gift cards they really want. Otherwise, if you prefer a physical gift, choose from our range of flowers, plants, gift bundles or curated gifts. Making it easy! Whether you need a way for the remote team to chip in online or want to awkward chasing, we’ll help you out. We can send weekly reminders for you (optional) or you can just share the link via message, email, social, Teams channel, wherever. Friends just pay online and sign the card online. Easy. No obligation You choose how you want people to chip in. Ask for a set amount, leave it completely open or even let people sign the card without even contributing if you like. We just want to make it easy for you to do nice things for your peeps


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Such an amazing gift service

Such an amazing gift service whether it’s for friends, colleagues or teachers. Highly recommend! Been using the website for years and I love it!

20 April 2026
Unprompted review
GroupTogether logo

Reply from GroupTogether

Hi Natasha
Thanks so much. Thanks for being a great supporter. We really appreciate it :)
Ali + Julie

Rated 3 out of 5 stars

Easy to set up - would use again!

Easy to set up, easy to forward to everyone. Little unclear on the screen where you schedule the delivery - was not sure if changes would be able to be made after that point (I realize now that you can). Also, when revisiting the card to review who has signed, the preview would not show the entire message on many of the notes that were closer to the bottom of a page, if the note had pictures embedded - the picture would show, but the text would get cut off. It wasn't until the final card was sent out that I was able to view all the messages fully.

14 April 2026
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Reply from GroupTogether

Hi Benjamin
I'm so sorry. That's a glitch and we'll have it fixed straight away. Thanks for letting us know.
Have a great weekend.
Ali + Julie

Rated 5 out of 5 stars

Card & Gift Collection - Easy

As we all work in the office on different days, this way of having a card signed and collecting funds for a gift was very easy. As the person who instigated the collection and card, I could control from my desk without having to walk around and find out where a card was, how much money we had - it was all covered. Would definitely use this again.

9 April 2026
GroupTogether logo

Reply from GroupTogether

So happy to hear Bronwyn. Glad we can help.
Have a great weekend.
Ali + Julie

Rated 3 out of 5 stars
GroupTogether logo

Reply from GroupTogether

Hi Jennifer
I'm so sorry to hear that. Please always reach out to our customer service people on the live chat to help you at any stage.
Have a great weekend.
Ali + Julie

Rated 4 out of 5 stars

Ease of use

Ease of use. One piece of feedback, you should alert the admin before you send a reminder to the recipients rather than just send the reminder.

5 April 2026
GroupTogether logo

Reply from GroupTogether

Hi Sonja
Thank you. Do you mean we shouldn't remind the recipient to open their gift?
Have a great weekend.
Ali + Julie

Rated 5 out of 5 stars

The best!

Excellent platform, customer service and offering. I could not recommend more highly, particularly for workplaces!

13 April 2026
Unprompted review
GroupTogether logo

Reply from GroupTogether

YAYYY! So happy we could help.
cheers
Ali + Julie

Rated 3 out of 5 stars

It would be nice to have an option…

It would be nice to have an option where people could write their message with different fonts and colors. It was also hard to upload horizontal photographs as the edges kept getting chopped off.

12 April 2026
GroupTogether logo

Reply from GroupTogether

On it!! Give us a second and we'll give it to you :)
Stay tuned.
Cheers
Ali + Julie

Rated 5 out of 5 stars

Great

This was a great way to send a card to a colleague and have all of us able to share out best wishes to them.

10 April 2026
GroupTogether logo

Reply from GroupTogether

Hi Elizabeth,
Thanks so much for sharing this review. It's so comforting for first time users to see.
Cheers
Ali + Julie

Rated 5 out of 5 stars

Love This

Great experience setting this up and sharing it with my team to sign. Really easy to work with and to print as well. Had a question at one point and got a fast, friendly response. Will be using this service again.

4 April 2026
GroupTogether logo

Reply from GroupTogether

YAYYYYY! So happy.
Thanks so much.
Ali + Julie

Rated 5 out of 5 stars

Easy and hassle free

Simple and easy way to arrange a colleague's farewell

9 April 2026
GroupTogether logo

Reply from GroupTogether

Thanks so much Jenni. We really appreciate it!
Cheers
Ali + Julie

Rated 1 out of 5 stars

Hello

Hello, I paid 550 for a card. Everyone signed it and it was never sent to my person. They never received it. I had to send it myself. Why did I pay money?

Your response is not accurate, it was not in the spam folder, it was sent somewhere but not to my person. This is a complicated process now, and you were much better when your cards were free.

9 April 2026
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Reply from GroupTogether

Hi Patty
I'm so terribly sorry. I can see it was sent on 10 April 2026 at 11:27 AM (UTC-04:00) Eastern Time (UTC-04:00). You can see it too on your Track page. I can only think that it's hiding in the person's spam folder. So annoying! I'm glad you sent it yourself but apologies you needed to.
Kind regards
Ali + Julie

Rated 4 out of 5 stars

👍🏻👍🏻👍🏻👍🏻

👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

26 March 2026
GroupTogether logo

Reply from GroupTogether

YAYYYY! Thanks so much Chrissy.
Have a great week.
Ali + Julie

Rated 5 out of 5 stars

Easy to use

Easy to use
Will Use again

3 April 2026
GroupTogether logo

Reply from GroupTogether

So happy to hear. Have a great week.
Ali + Julie

Rated 2 out of 5 stars

When I went to purchase the gift…

When I went to purchase the gift voucher for my colleague, it wouldn’t let me, stated it needed to check something.

I submitted an inquiry and they told me it was resolved. It still didn’t work. Later that night someone replied and said it was unlocked now. It worked, but we weren’t able to give the gift on his last day of work.

8 April 2026
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Reply from GroupTogether

Hi Phil
I'm so sorry you had a difficult time. Sometimes we need to fraud check a collection in case of money laundering. Once it's cleared, usually within minutes, it just needs to be refreshed. Again, we're just really sorry.
Kindest regards
Ali + Julie

Rated 5 out of 5 stars

Excellent for coordinating coach gift

GroupTogether was great for gathering team photos, messages and contributions for a gift for our kids' basketball coach. Thank you!

27 March 2026
GroupTogether logo

Reply from GroupTogether

Hi Chelsea
Love that! It's so nice to know that these good peeps are properly appreciated. Glad we could help you do something lovely. Have a great weekend.
Ali + Julie

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