Dealing with the same, named contact I have for years and being able to discuss any issues over the phone is *so* refreshing these days, and would be worth a premium (no pun intended). However their r... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Grove Dean have been looking after all my family's insurance needs for over 15 years and have given consistent first class service . The advisors are helpful, extremely knowledgable and always go tha... See more
Company replied
I may be at an advantage as I used to work for Grove and Dean. However, that said, since my retirement, my personal insurances have been handled superbly well.
Company replied
Renewed my miniature traction engine insurance today, phone picked up quickly, no queues, and my insurance renewed and NTET disc emailed back within 15 minutes. Fast service.
Company replied
4.7
Excellent
83 reviews
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We have been insured with you for years…
We have been insured with you for years and always had good service
14 April 2026
Reply from Grove Dean Insurance Brokers
Hi,
We appreciate your long-term trust in our services. We're happy to hear that you've consistently experienced good service with us over the years.
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
Fast and easy insurance
The whole process was seamless from start to finish. Very good customer service.
14 April 2026
Reply from Grove Dean Insurance Brokers
Hi,
We're happy to hear that the entire process was seamless for you. We appreciate you acknowledging our customer service. Thank you for your feedback!
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
Reply from Grove Dean Insurance Brokers
Hi,
We're glad you had a great experience! Thank you for taking the time to leave us such positive feedback; we appreciate it.
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
Reply from Grove Dean Insurance Brokers
Hi,
We're glad you had a great experience! Thank you for taking the time to leave us such positive feedback; we appreciate it.
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
It was easy to do
14 April 2026
Reply from Grove Dean Insurance Brokers
Hi,
We're happy to hear that you found it easy to do; we appreciate your feedback and time.
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
Reply from Grove Dean Insurance Brokers
Hi,
Thank you for taking the time to leave us a positive review; we appreciate it.
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
Reply from Grove Dean Insurance Brokers
Hi,
Thank you for taking the time to leave us a positive review; we appreciate it.
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
Quick and simple no fuss
14 April 2026
Reply from Grove Dean Insurance Brokers
Hi,
We're glad you found it quick and simple! Thank you for your positive feedback; we appreciate it greatly.
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
Reply from Grove Dean Insurance Brokers
Hi,
We're happy to hear that we met your needs with a fair price. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
Always a fantastic personal experience…
Always a fantastic personal experience dealing with grove and dean! Wouldn’t use anyone else for my insurance needs
14 April 2026
Reply from Grove Dean Insurance Brokers
Hi,
We're happy to hear that you consistently have a fantastic personal experience! We appreciate you trusting us with your insurance needs and thank you for your kind words.
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
Good conversations with your employees…
Good conversations with your employees on the phone
6 February 2026
Reply from Grove Dean Insurance Brokers
Hi,
We are happy to hear that you had good conversations with our employees on the phone. Thank you for your positive feedback!
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
Always polite and knowledgeable in…
Always polite and knowledgeable in dealing with any queries and provide competitive quotations.
14 April 2026
Reply from Grove Dean Insurance Brokers
Hi,
We appreciate you taking the time to share your positive experience. We're happy to hear that our team's knowledge and politeness met your expectations, and that our quotations were competitive.
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
Taking to a person in the UK rather…
Taking to a person in the UK rather than the other side of the world
14 April 2026
Reply from Grove Dean Insurance Brokers
Hi,
We're happy to hear that you had a great experience speaking with someone in the UK. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
You have been very helpful especially…
You have been very helpful especially during the transition from my previous insurance company. As I have only been with yourselves just over a year I can’t give an extra star yet as experience has been short.
My only other comment would be to say that it has been a bit disconcerting finding that insurance companies seem to be constantly on the move?
14 April 2026
Reply from Grove Dean Insurance Brokers
Hi,
We appreciate your positive feedback and are so glad we could assist during your transition. We acknowledge your comment regarding the insurance industry's fluidity and value your perspective as a relatively new customer. Thank you!
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
Reply from Grove Dean Insurance Brokers
Hi,
We are happy to hear that your experience was positive, quick, and efficient. Thank you for your feedback.
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
Reply from Grove Dean Insurance Brokers
Hi,
Thank you for taking the time to leave us a positive review; we appreciate it.
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
Reply from Grove Dean Insurance Brokers
Hi,
We appreciate your long-term patronage and are happy to hear that you've had a good experience dealing with us over the years.
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
Good service and cover at fair price
14 April 2026
Reply from Grove Dean Insurance Brokers
Hi,
We're happy you received good service at a fair price. Thank you for your positive feedback; we appreciate it!
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
Reply from Grove Dean Insurance Brokers
Hi,
We're happy to hear that sorting is quick and easy for you! We appreciate your continued trust in our services.
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
Easy and polite to deal with
4 March 2026
Reply from Grove Dean Insurance Brokers
Hi,
We are happy to know that your experience working with us was easy and polite. Thank you for your feedback!
Kind Regards,
Chloe
Grove & Dean Insurance Brokers.
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