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Grove Ear Clinic Reviews 

203
•
TrustScore 5 out of 5

4.9

Otolaryngology Clinic
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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently praise the staff for their professionalism, kindness, and ability to put customers at ease. People frequently highlight the clear explanations of procedures, which helped them feel comfortable and informed throughout their visit. Many consumers found the service to be efficient, thorough, and professional, leading to excellent and highly satisfactory results. Customers consistently felt at ease and relaxed, even those who were initially nervous, thanks to the reassuring approach of the practitioners. The overall experience, from the easy booking system to the comprehensive aftercare advice, was frequently described as superb.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and care received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had the pleasure of meeting Nikki (7th August 2025) for a micro suctioning procedure, and what a fantastic job….thank you Nikki. Nikki spent several minutes explaining clearly what was e... See more

Rated 5 out of 5 stars

Excellent appointment with Kelly who explained exactly what she was doing to remove ear wax. Was able to view inside of my ears before and after far better than the syringing I have had previously. Wo... See more

Rated 5 out of 5 stars

The microsuction procedure was clearly explained and carried out with no discomfort. It was helpful to see the before and after images of the affected ear canal and lovely to get back to full stereo h... See more

Rated 5 out of 5 stars

Made an appointment with GEC after waiting for many months for an NHS appointment. Whole process of booking an appointment and paying a deposit was seamless thanks to the the very efficient and friend... See more

Company details

  1. #1 of 1 best companies in Otolaryngology Clinic
  2. #11 of 20 best companies in Audiologist
  3. #3 of 16 best companies in Local Medical Service

Written by the company

We are a group of Ears, Nose and Throat (ENT) doctors offering treatment for earwax build-up. Having worked in the region for a number of years we became aware of the growing need for a community earwax service that is easy to access, affordable and backed up by clinical experience. When you have a problem with your ears it can have a big impact on your day to day life and wellbeing. Often the solution is simple. We set up Grove Ear Clinic with the vision of offering a high quality and effective treatment for earwax in a friendly environment.

Contact info

4.9

Excellent

TrustScore 5 out of 5

203 reviews

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4.9

All reviews

(203)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Really helpful

Really helpful. Managed to clear my ears which a high street favourite couldn't. Better trained staff and better equipment

10 June 2026
Rated 5 out of 5 stars

Brilliant

Brilliant this was the first time i had my ears done and I was made to feel at ease. No long waits a perfect first experience.
Thank u

27 May 2026
Rated 5 out of 5 stars

Good

Good, competent service with a kind and knowledgeable approach. Would recommend!

15 May 2026
Rated 5 out of 5 stars

Cleared my blocked ear

I went in for a suspected blocked ear. My concerns were listened to, verified professional, and dealt with immediately. Its instantly cleared my blocked ear. Thank you so much!

11 May 2026
Unprompted review
Rated 4 out of 5 stars

The lady was very knowledgeable and…

The lady was very knowledgeable and professional.
The service was brilliant!
The lady even wrote me a follow up email to show the Dr as I needed a further app.
My only complaint would be that the Fakenham surgery has an out of hours door and it only opens when someone lets you in. As this was my first appointment I waited outside in the rain until someone came. This was around 15 mins.

28 February 2026

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