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Grove Ear Clinic Reviews 

204
•
TrustScore 5 out of 5

4.9

Otolaryngology Clinic
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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and ability to clearly explain procedures. Many felt at ease and well-cared for, highlighting the friendly and informative approach of the practitioners throughout their appointments. The service provided is frequently described as efficient, thorough, and highly professional, leading to overwhelmingly satisfactory outcomes. Reviewers often report significantly improved hearing and complete satisfaction with their treatment. The booking system is easy to use, and the overall organization is excellent, making customers eager to recommend the company.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their professionalism, friendliness, and extensive... See more

Service

Users describe positive interactions with service, highlighting its brilliance, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had the pleasure of meeting Nikki (7th August 2025) for a micro suctioning procedure, and what a fantastic job….thank you Nikki. Nikki spent several minutes explaining clearly what was e... See more

Rated 5 out of 5 stars

Excellent appointment with Kelly who explained exactly what she was doing to remove ear wax. Was able to view inside of my ears before and after far better than the syringing I have had previously. Wo... See more

Rated 5 out of 5 stars

The microsuction procedure was clearly explained and carried out with no discomfort. It was helpful to see the before and after images of the affected ear canal and lovely to get back to full stereo h... See more

Rated 5 out of 5 stars

I was delighted with my ear treatment, I was met by Nikki she was polite and on time for my appointment. The room in which she carried out the appointment was well appointed and clean. Nicking expla... See more

Company details

  1. #1 of 1 best companies in Otolaryngology Clinic
  2. #11 of 20 best companies in Audiologist
  3. #3 of 18 best companies in Local Medical Service

Written by the company

We are a group of Ears, Nose and Throat (ENT) doctors offering treatment for earwax build-up. Having worked in the region for a number of years we became aware of the growing need for a community earwax service that is easy to access, affordable and backed up by clinical experience. When you have a problem with your ears it can have a big impact on your day to day life and wellbeing. Often the solution is simple. We set up Grove Ear Clinic with the vision of offering a high quality and effective treatment for earwax in a friendly environment.

Contact info

4.9

Excellent

TrustScore 5 out of 5

204 reviews

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4.9

All reviews

(204)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Ear Wax removal

Niki was excellent Explained the procedure carefully and asked if there were any questions.

Booking is easy and prompt appointment available . No hesitation in recommending the Grove clinic.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

very nice treatment room

very nice treatment room. everything explained well. booking system easy, staff very friendly and knowledgeable. out of hours booking but could have done with being in the medical Centre to wait. At the moment you wait outside. Maybe cold in the winter!!

15 August 2025
Rated 5 out of 5 stars

Nikki was superb

Nikki was superb. Warm, kind and thoroughly professional. I will never go anywhere else from now on.

24 August 2025
Unprompted review
Rated 5 out of 5 stars

First class 10/10

I recently had the pleasure of meeting Nikki (7th August 2025) for a micro suctioning procedure, and what a fantastic job….thank you Nikki.
Nikki spent several minutes explaining clearly what was entailed , and with much care throughout the procedure asked if I was comfortable….everything was fine.
Nikki did find inflammation in one ear..and very kindly sent me a very detailed e-mail with her findings, for me to take to my GP for prescription drops…thanks again Nikki

4 August 2025

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