I recently had the pleasure of meeting Nikki (7th August 2025) for a micro suctioning procedure, and what a fantastic job….thank you Nikki. Nikki spent several minutes explaining clearly what was e... See more
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Company details
- #1 of 1 best companies in Otolaryngology Clinic
- #11 of 21 best companies in Audiologist
- #3 of 18 best companies in Local Medical Service
Written by the company
We are a group of Ears, Nose and Throat (ENT) doctors offering treatment for earwax build-up. Having worked in the region for a number of years we became aware of the growing need for a community earwax service that is easy to access, affordable and backed up by clinical experience. When you have a problem with your ears it can have a big impact on your day to day life and wellbeing. Often the solution is simple. We set up Grove Ear Clinic with the vision of offering a high quality and effective treatment for earwax in a friendly environment.
Contact info
77 Newmarket Road, NR2 2HW, Norwich, United Kingdom
- 01635 575060
- contact@groveearclinic.co.uk
- groveearclinic.co.uk
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Everything was easy to book and very…
Everything was easy to book and very quick appointment . I was talked through the whole process with care . I was able to hear in seconds I would not hesitate to go back if needed
Experience was fantastic
Experience was fantastic. My son could don't believe he could hear again. Customer service was great from start to finish.
Greeted by Kelly on time
Greeted by Kelly on time, she explained everything and showed me what was happening as the procedure progressed. She was absolutely excellent from start to finish. The procedure was a complete success, far better than the old style procedures.
I wouldn’t hesitate recommending The Grove Ear Clinic, and In particular Kelly. Thank you.
Have just visited Nikki Osborne at the…
Have just visited Nikki Osborne at the grove clinic in Norwich, she is a lovely lady very knowledgeable and reassuring, I would give her 10 stars, after feeling as if I had a fish bowl on my head and having hearing problems, I can now hear perfectly clearly thank you so much Debbie payne.
Great service
Punctual, thorough and honest proffessional advice. I couln't have asked for better care.
Kind efficient and professional and did…
Kind efficient and professional and did an excellent procedure.
Kelly was prompt in responding to the…
Kelly was prompt in responding to the issue. I would recommend
Friendly and competent clinician who…
Friendly and competent clinician who explained all about the procedure and l was made to feel at ease.
The experience was pain free and effective
Nikki fully explained the procedure and…
Nikki fully explained the procedure and then performed it with perfection.
I highly recommend this service.
Fantastic
Fantastic, professional service. All explained clearly and all questions answered. Excellent service all round from booking to completion and explanation of after care as well. Would highly recommend.
Excellent service.
Excellent appointment with Kelly who explained exactly what she was doing to remove ear wax. Was able to view inside of my ears before and after far better than the syringing I have had previously. Would certainly use again if I have similar problems.
I had confidence in the practitioner…
I had confidence in the practitioner who conducted my procedure. She was excellent both at what she did and at answering my questions.
First-rate attention to detail
First-rate attention to detail, clear explanation and above all highly satisfactory outcome. Thank you, Nikki
Very professional and friendly.
Very professional and friendly.
Instant relief after blocked ear.
Highly recommended.
Excellent experience
Kelly was kind, clear and informative. She talked me through the whole process and gave me suggestions for how to reduce the likelihood of recurring ear infections.
Should be your first choice for ear wax removal
Kelly was very understanding of how nervous I was. She spoke to me throughout the procedure and kept asking if I was ok for her to carry on as I had a stubborn bit of wax which took a little longer to budge! I highly recommend the Grove Ear Clinic
All my discomfort has gone
All my discomfort has gone! I also learnt a lot about how to prevent infection. The practitioner I saw was lovely.
Professional and explained treatment…
Professional and explained treatment very well. Polite & friendly.
I can hear properly again
I can hear properly again! The service was thorough but still nice and quick, and she made me feel completely relaxed throughout. Everything was explained clearly with no fuss. I’d definitely use them again and recommend to others.
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