Grove Sales Ltd Reviews 76

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I ordered two rolls of Polyimide (Kapton) tape. Communication from Grove Sales was very good and the items were dispatched via UPS arriving two days after the order was placed. I was very pleased with... See more

Rated 5 out of 5 stars

Placed the order late on Tuesday, multiple lines to set up an SMT splicing station. Order arrived first thing Thursday morning. Perfectly packaged with paperwork inside. Copy invoice sent electronical... See more

Company replied

Rated 5 out of 5 stars

Brought a magnification light for one of our dental technicians to assist their daily work. Product was exactly what we needed and the price was much lower than we found elsewhere and a more superior... See more

Company replied

Rated 5 out of 5 stars

What can I say about how it went? Well, it didn't start very well, I tried to talk to a certain Luke from this company, but unfortunately, he didn't want to answer me anymore, he simply left me alone,... See more

Company replied

Company details

  1. Electronics Company
  2. Electronics Accessories Wholesaler

Written by the company

Supplying the electronics manufacturing industry for over 30 years, with high quality consumable products at competitive prices. Grove Sales are UK authorised distributors for Weller, Wera, BOFA, Vision and many more. They can supply items as small as soldering tips, to full size fume extraction systems and their in-house experts can help with any query you may have. With next day UK deliveries available and competitive pricing across the range, you'll soon see why our reviews are 5 star.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

76 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Polyimide (Kapton) tape…

I ordered two rolls of Polyimide (Kapton) tape. Communication from Grove Sales was very good and the items were dispatched via UPS arriving two days after the order was placed. I was very pleased with their communication and service.

16 March 2026
Rated 5 out of 5 stars

Love working with Lisa

Love working with Lisa, really good team !

13 August 2025
Unprompted review
Grove Sales Ltd logo

Reply from Grove Sales Ltd

Hi Tony, thanks for your positive comments regarding Lisa and the team. We appreciate you taking the time to leave this review and look forward to working with you in the future.

Rated 5 out of 5 stars

FAST SERVICE

FAST SERVICE
CALLS BACK WHEN THEY SAID THEY WOULD
ITEM ORDERERD CAME EARLY
GREAT SERVICE

19 February 2026
Grove Sales Ltd logo

Reply from Grove Sales Ltd

Thank you very much Michele for your great review, it's nice to hear that you are pleased with our delivery and communication in respect of your ESD Downdraught Tray - 50mm. We really appreciate you taking the time to leave your positive review. We look forward to working with you in the future.

Rated 5 out of 5 stars

Came on time

Came on time, many thanks!

9 February 2026
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Reply from Grove Sales Ltd

Thank you very much Paul for your great review, it's nice to hear that you are pleased with our delivery service in respect of your Weller Soldering Tips. We really appreciate you taking the time to leave your positive review. We look forward to working with you in the future.

Rated 5 out of 5 stars

Delivered on time as promised

Delivered on time as promised, no hassle in ordering. Would recommend, Thank you

30 January 2026
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Reply from Grove Sales Ltd

Thank you very much Miguel for your great review, it's nice to hear that you are pleased with our ESD Unisex Winter Hat (Navy Blue). We really appreciate you taking the time to leave your positive review and look forward to seeing you in the future.

Rated 5 out of 5 stars

Easy to deal with

Placed the order late on Tuesday, multiple lines to set up an SMT splicing station. Order arrived first thing Thursday morning. Perfectly packaged with paperwork inside. Copy invoice sent electronically later that same day. Will certainly use again.

18 December 2025
Unprompted review
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Reply from Grove Sales Ltd

Thank you very much Richard for your great review, it's good to know you are happy with your purchase of our SMT products. We really appreciate it when customers take the time to leave positive comments and we look forward to working with you in the future.

Rated 5 out of 5 stars
Grove Sales Ltd logo

Reply from Grove Sales Ltd

Hi Will, thanks for your 5 Star review of our ESD Polyimide Tape and customer service. We appreciate you taking the time to leave your positive comments and look forward to working with you in the future.

Rated 5 out of 5 stars

Great company

Great company, fast delivery and great item thank you ☺️

23 October 2025
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Reply from Grove Sales Ltd

Thank you very much Sarah for your great review, it's nice to hear that you are pleased with our service in respect of your Ceramic Pen Cutter & Blades. We really appreciate you taking the time to leave your positive review. We look forward to working with you in the future.

Rated 4 out of 5 stars

Delivered with care

Delivered with care

24 October 2025
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Reply from Grove Sales Ltd

Thank you very much Peter for your great review, it's good to know you are happy with your recent purchase. We really appreciate it when customers take the time to leave positive comments and we look forward to working with you in the future.

Rated 1 out of 5 stars

Please stop sending me countless emails…

Please stop sending me countless emails to rate my puchase, what did i think emails and reminders.

I already unsubscribed from review requests and you sent me another today.

You could not even be bothered to protect the three rolls of solder from each other so they arrived bashed and dented. You put them loose in a box with two lots of pakaging.

24 September 2025
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Reply from Grove Sales Ltd

Hi Timothy, we were sorry to learn of the issues you experienced with your recent purchase and can only apologise for this.

Your comments about the packaging have been shared with our warehouse team so we can improve this going forward. Thank you for taking the time to let us know, and apologies again for the inconvenience caused.

Rated 5 out of 5 stars

Excellent experience

Excellent experience. The delivery was very quick and communication throughout was clear and responsive.

16 September 2025
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Reply from Grove Sales Ltd

Thank you very much Bonny for your great review, it's nice to hear that you are pleased with our delivery and communication in respect of your Weller Soldering Tips. We really appreciate you taking the time to leave your positive review. We look forward to working with you in the future.

Rated 5 out of 5 stars

Excellent service a usual

Excellent service a usual, prompt delivery.

15 July 2025
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Reply from Grove Sales Ltd

Thank you very much Bob for your great review, it's good to know you are happy with our service and delivery of your Quick 959D+ Hot Air Rework Station (580W). We appreciate you taking the time to leave your positive comments and look forward to working with you in the future.

Rated 5 out of 5 stars

Easy ordering and very friendly Click…

Easy ordering and very friendly Click and Collect service. Excellent value and super range of items

5 June 2025
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Reply from Grove Sales Ltd

Thank you very much Ian for your great review, it's good to know you are happy with your purchase of our Swann-Morton Trimaway Knife. We really appreciate it when customers take the time to leave positive comments and we look forward to working with you in the future.

Rated 5 out of 5 stars

Lisa Greenwood - Office Manager

What can I say about how it went? Well, it didn't start very well, I tried to talk to a certain Luke from this company, but unfortunately, he didn't want to answer me anymore, he simply left me alone, while I was trying to buy because I didn't know what to do. But in the end I contacted a lady from this company, whom I consider a valuable person, named Lisa Greenwood (Office Manager), who helped me with any problem that arose during my transaction. And I can say that she didn't disappoint me. I want to thank this lady in this way, for how she knows how to manage situations. Thank you and good luck in the future

12 May 2025
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Reply from Grove Sales Ltd

Thank you very much for your great review, and we are sorry to hear that you experienced some initial difficulties with the ordering process. It's great to know Lisa was able to help you in this respect, and we really appreciate you taking the time to leave your positive comments. We look forward to working with you in the future.

Rated 5 out of 5 stars

Great price and incredibly quick…

Great price and incredibly quick delivery, puts Amazon to shame :)

16 May 2025
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Reply from Grove Sales Ltd

Thank you very much Nick for your great review, it's good to know you are happy with your purchase of our soldering products. We really appreciate it when customers take the time to leave positive comments and we look forward to working with you in the future.

Rated 5 out of 5 stars

Quick Delivery.

I required an ESD drinking water bottle to comply with my companys ESD regulations.
I hunted the interweb for ages to find one that both met ESD standards and compliance with food regulations.
So was thrilled to find this one from a UK supplier, as most are from the US with longer delivery times.
The bottle is smaller than I normally have at 600ml, I'm used to a litre bottle, but that is just my personal preference. I'm assuming you can put warm water in, as it's aluminium.
It's a nice bottle, and has the EN 61340 ESD logo on it and it doesn't leak.
The website was easy to navigate and was regularly informed of my orders status.
Delivery was literally the next day, I'd ordered the items at around 11pm-ish, so, very impressed.
FedEx was the delivery company, who was great, they kept me informed via tracking and emails and their delivery guy had a great sense of humour, esp when asked, for most likely the umpteenth time, about "Wilson" the volleyball by him indoors.
I'll definitely use this company again, should I need anything and can highly recommend them.
Thank you to everyone at Grove Sales. ☺️

 

7 May 2025
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Reply from Grove Sales Ltd

Thank you very much Danna for your great review, it's good to know you are happy with your purchase of our ESD Drinking Water Bottle. We appreciate you taking the time to leave your positive comments and look forward to working with you in the future

Rated 4 out of 5 stars

Delivery delayed but communicated

Micommunication regarding delivery timescale swiftly dealth with. Communication issue now resolved.

1 May 2025
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Reply from Grove Sales Ltd

Thank you very much Karen for your great review, it's good to know you are happy with your purchase, and the miscommunication issue was resolved satisfactorily. We appreciate you taking the time to leave your positive comments and look forward to working with you in the future.

Rated 5 out of 5 stars

A Company to be trusted

After contacting several Companies for the best soldering station to suit my needs, Grove proved to be the only one really interested in giving me the advice I needed.
I visited their premises to collect my new soldering station and was given a complete demonstration on why their advised soldering station was the best to suit my requirements.
This is a Company to be trusted with sound friendly advice and the right priced quality goods.
Thank you to Grove, my new soldering station is just what I required. I was delighted with and thanks again for your advice and help.

19 February 2025
Unprompted review
Grove Sales Ltd logo

Reply from Grove Sales Ltd

Hi Richard, thanks for your 5 Star review of our soldering station and customer service. We appreciate you taking the time to leave your positive comments and look forward to working with you in the future.

Rated 5 out of 5 stars

Very fast turn around

31 October 2024
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Reply from Grove Sales Ltd

Thank you very much Justin for your great review, it's good to know you are happy with your purchase. We appreciate you taking the time to leave your positive comments and look forward to working with you in the future.

Rated 5 out of 5 stars

Great range of products

Great range of products, quick dispatch.

25 September 2024
Grove Sales Ltd logo

Reply from Grove Sales Ltd

Thank you very much Simon for your great review, it's good to know you are happy with your purchase. We appreciate you taking the time to leave your positive comments and look forward to working with you in the future.

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