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Rated 5 out of 5 stars

I usually don’t leave reviews. But I called the company with questions about the light I wanted to purchase, since Grand Master LEDS didn’t respond to me. The guy answered every question I had. He did... See more

Company replied

Rated 4 out of 5 stars

The price wa$ LOWER than MANUFACTURER offer me exact same item ...so coma buy Greenbroz Bucket @T GROW LIGHT CENTRAL ...coma wuv$ $Ave n ca$h .. coma knows quaLity coma has LOWTEMP plates press cl... See more

Rated 5 out of 5 stars

Have a great txt system, although I switched my item from where it’s around and I had to refund it and re-order it again

Rated 5 out of 5 stars

I spent approx $7,500 with Anthony (owner) for a Centurianpro trimming system ... he was GREAT to work with ... the system arrived quickly and has been working perfectly ever since ... it is a first c... See more

Company replied

Company details

  1. Hydroponics equipment supplier

About Grow Light Central

Written by the company

Promo Image

Grow Light Central is your source for all horticultural equipment. We are dedicated to helping serious growers achieve success through personable service, support and the highest quality equipment in the industry. Let us help you equip your new or expanding operations with rolling benches, dehumidifiers, grow lights, rosin presses, trimmers and everything in between.

Your grow operations success is our priority..

Visit Grow Light Central

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

182 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Your new go to place for grow equipment

Good prices on a good products, I’ll probably be back when I need more equipment.
The company is also very friendly and responsive.

27 August 2023
Grow Light Central logo

Reply from Grow Light Central

Ty very much for your review and for your understanding. I'm glad we could resolve the issue you brought up.

Rated 5 out of 5 stars

Very Helpful

I called the day before and spoke with Kevin. He was very helpful and even offered to hold the item for me unitl the next day.

21 August 2023
Grow Light Central logo

Reply from Grow Light Central

You are welcome. Ty for your business Victor

Rated 5 out of 5 stars

Searched a Canadian site

Searched a Canadian site, selected ship to Canada. Didn't show usd until I was about to pay. Added considerably to the price and I almost didn't notice.

**Was contacted by company immediately after review. They apologized for the misunderstanding and offered me a very generous coupon for my next purchase. Wonderful customer service. Can't wait to try the trimmer! Thank you GLC

16 August 2023
Grow Light Central logo

Reply from Grow Light Central

Ty for being open to work it out and allowing us to make it right

Rated 1 out of 5 stars

I ordered a rosin press and used the…

I ordered a rosin press and used the payment method they asked just for the company to decline that payment method (VISA) and they asked for a new method of payment (PAYPAL). I talked to someone with the company and the said its because I was flagged for fraud and I was scamming them! They stole my credit card info and now I have to cancel my cards. This company is not real and their reviews are all AI! AVOID THIS COMPANY!!!!!!! SCAM ARTISTS!!!!

Edit: PayPal is another form of payment when i originally paid WITH MY VISA CARD. Didn't you ask me for paypal as a seperate payment method after you already took my VISA payment and that money hadnt even been returned yet? I have the email right here. This "company" doesn't even realize PayPal is a seperate method of payment. Fool me once, shame on you. There won't be a second time.
And I was an innocent card holder and I tried to be a "customer". You didn't protect me from anything.

20 August 2023
Unprompted review
Grow Light Central logo

Reply from Grow Light Central

That's correct. Your order was flagged for fraud. We contacted you by email to try to resolve and then when you didn't reply we cancelled your order and the authorization on your cc. We explained that first of all it's impossible for us to get your cc # as it's encrypted. Also since we never captured your payment and then cancelled the authorization we didn't actually charge you. We do everything we can to protect victims of credit card fraud and that's why your order was rejected. Btw, we suggested that you could try Paypal if you want, we did not ask you for a new payment method. Sorry for the terrible inconvenience. If you will just discuss the transaction with your bank you will see that nothing was charged and no credit card # was captured.

Rated 5 out of 5 stars

Incredible service

I can’t believe they got a 4 unit system shipped to me here in the USVI.
Got them here, intact, in a week.
Good job, mates.
Excellent advice and help.

4 August 2023
Rated 5 out of 5 stars

Awesome

Awesome, top notch customer service, above and beyond!!

7 August 2023
Unprompted review
Grow Light Central logo

Reply from Grow Light Central

Ty Reg, It was a pleasure serving you

Rated 3 out of 5 stars

Ordered and made payment for an item…

Ordered and made payment for an item not in stock,
The customer service representative, Anthony, immediately contacted me again after seeing this and apologized profusely and promised to set it right, thanks Anthony!

19 June 2023
Grow Light Central logo

Reply from Grow Light Central

Hi Agian. I so sorry for the late communication on your order and as discussed we'll get it out by the 6th

Rated 5 out of 5 stars

Couldn’t ask for better service!

They have very competitive prices. Free shipping even though it was freight! That’s right there was good enough for me but he even called to make sure the entire process went smooth. I’ll be a repeat customer for sure

12 June 2023
Rated 5 out of 5 stars

Amazing customer service and…

Amazing customer service and personalized handling of orders. Great company :)

15 May 2023
Unprompted review
Grow Light Central logo

Reply from Grow Light Central

Ty so much for your review Sara. You are a pleasure do to do business with.

Rated 1 out of 5 stars

Worst company I’ve ever dealt with

Worst company I’ve ever dealt with! Don’t waste your money don’t buy from grow light!!

3 May 2023
Unprompted review
Grow Light Central logo

Reply from Grow Light Central

Dedie, The factory has tried multiple times to get specific pics of the issue you're facing to determine if the machine is actually broken. I have also reached out to you. Please send in the required pics so we can get a resolution.

Rated 5 out of 5 stars

Fast processing Fast shipping

Fast processing Fast shipping. Great guy to deal with. I will be back.

11 May 2023
Grow Light Central logo

Reply from Grow Light Central

Ty for yr review Ricky. It's my pleasure serving you and I'm honored that you keep coming back

Rated 5 out of 5 stars

Honestly I didn’t expect how great you…

Honestly I didn’t expect how great you guys did and I usually don’t even leave reviews because I’m never this satisfied. I wish I could curse cause ya did effin great.

7 May 2023
Grow Light Central logo

Reply from Grow Light Central

haha, Ty so much Steven, It was a pleasure serving you.

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