Growtanical Reviews 

247
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the remarkably fast delivery service, emphasizing how carefully items are securely wrapped to protect them during transit. Buyers are consistently impressed by the exceptionally healthy roots, vibrant appearance, and strong overall quality of the plug plants they receive for their gardens. Some reviewers were not happy with the delivery condition, explaining that tightly compressed boxes caused delicate live plants to arrive crushed and severely damaged. A few other people also felt let down by customer support, pointing out missing items or lengthy delays in receiving requested replacements.

What people talk about most

Product

Reviewers mention positive feedback about product, frequently highlighting that plants arrive quickly in... See more

Quality

People report positive experiences with quality, highlighting that plants arrive fresh, healthy, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Plants arrived next day, beautifully packaged and all the plugged plants were in perfect condition. Easy to follow instructions, I did exactly as advised and all are doing well. It's nice to support... See more

Rated 5 out of 5 stars

Ordered after the 3pm cut off for next day delivery, but early the next day received an email notifying me of dispatch of my order. Next day my postie delivered my plants in excellent condition, such... See more

Rated 5 out of 5 stars

The plants arrived the next day in great condition. The first order of Rudbeckia all potted on successfully and the latest order look really healthy.

Rated 5 out of 5 stars

I thought the plants would arrive in pots ,so I was amazed when the plants came in a cardboard box to my surprise they were in good condition ,but the next morning I had to dash out get flower pots a... See more


Company details

  1. Garden
  2. also in
  3. Garden centre

Written by the company

Growtanical is a brand owned by the company Plug Plants Express Limited. We are based in Lincolnshire and operate exclusively online offering Plug plants, Potted plants, Bulbs, Roses, Bare root plants, Houseplants, Fruit plants, Vegetable plants and much more. All supplied to the customer by mail from online order. We have been trading on eBay and Amazon for many years and have top rated seller ranks and reviews on both platforms. We offer free next day delivery on all live plants and free delivery on bulbs and bare roots.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

247 reviews

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4.5

All reviews

(247)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Ordered after the 3pm cut off for next day delivery, but early the next day received an email notifying me of dispatch of my order. Next day my postie delivered my plants in excellent condition, such a brilliant service and quality plants, potted up and hardening off…….cannot fault the service, well done.

13 May 2026
Rated 5 out of 5 stars

Really good plants

Really good plants, a much better size than I had expected with nice healthy roots. Compared to some I received last week from another company, tiny yellowing plugs with no chance of survival, these are superb. Packaging was very effective but didn’t use much material, not sure how they managed it but everything arrived in excellent condition. They will be my go-to plant supplier in future.

9 May 2026
Rated 3 out of 5 stars

Disappointed

The plants arrived with 3 that couldn’t be saved. The packaging was the problem as they’d moved around inside the box.
The condition of the other plants that were stuck down were fine. I’m hoping this is a one off as I’ve never had problems before with this seller

27 April 2026
Rated 5 out of 5 stars

I thought the plants would arrive in…

I thought the plants would arrive in pots ,so I was amazed when the plants came in a cardboard box to my surprise they were in good condition ,but the next morning I had to dash out get flower pots and compost ,and they are doing very well .thankyou .

29 December 2025
Rated 4 out of 5 stars

Plants good, customer service less so

Plants were well grown and packed and have settled in well. One star deducted for non-existent customer service: wanted to know which John Innes compost would be best, rang/cut off, rang/left message, left chat message - never any reply.

3 November 2025

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