Growtanical Reviews 

247
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the remarkably fast delivery service, emphasizing how carefully items are securely wrapped to protect them during transit. Buyers are consistently impressed by the exceptionally healthy roots, vibrant appearance, and strong overall quality of the plug plants they receive for their gardens. Some reviewers were not happy with the delivery condition, explaining that tightly compressed boxes caused delicate live plants to arrive crushed and severely damaged. A few other people also felt let down by customer support, pointing out missing items or lengthy delays in receiving requested replacements.

What people talk about most

Product

Reviewers mention positive feedback about product, frequently highlighting that plants arrive quickly in... See more

Quality

People report positive experiences with quality, highlighting that plants arrive fresh, healthy, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Plants arrived next day, beautifully packaged and all the plugged plants were in perfect condition. Easy to follow instructions, I did exactly as advised and all are doing well. It's nice to support... See more

Rated 5 out of 5 stars

Ordered after the 3pm cut off for next day delivery, but early the next day received an email notifying me of dispatch of my order. Next day my postie delivered my plants in excellent condition, such... See more

Rated 5 out of 5 stars

The plants arrived the next day in great condition. The first order of Rudbeckia all potted on successfully and the latest order look really healthy.

Rated 5 out of 5 stars

I thought the plants would arrive in pots ,so I was amazed when the plants came in a cardboard box to my surprise they were in good condition ,but the next morning I had to dash out get flower pots a... See more


Company details

  1. Garden
  2. also in
  3. Garden centre

Written by the company

Growtanical is a brand owned by the company Plug Plants Express Limited. We are based in Lincolnshire and operate exclusively online offering Plug plants, Potted plants, Bulbs, Roses, Bare root plants, Houseplants, Fruit plants, Vegetable plants and much more. All supplied to the customer by mail from online order. We have been trading on eBay and Amazon for many years and have top rated seller ranks and reviews on both platforms. We offer free next day delivery on all live plants and free delivery on bulbs and bare roots.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

247 reviews

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Hasn’t replied to negative reviews

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4.5

All reviews

(247)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great little plants

My plants were dispatched promptly and arrived a couple of days later in very good condition. They were well packed and had care instructions which I followed carefully. The plants are growing strongly and a week later, they are considerably larger. I am very pleased with them as I think they are good quality plants at a reasonable price.

29 May 2025
Rated 5 out of 5 stars

Delivery is paramount to me

Delivery is paramount to me, as a disabled person and the item was brought to my apartment door (only Royal Mail does it), in perfect packaging. The little growing plants were in an excellent condition. You can see why delivery is relevant in my case, otherwise plants would die in the building hallway, before someone could get them for me.

21 May 2025
Rated 5 out of 5 stars

This is the second time I have ordered…

This is the second time I have ordered from Growtanical, and I have to say I am very happy I trusted them to fulfill my order.

I am in the US and ordering for a dear friend in the UK. Lorna Gillard has been tremendously helpful and understanding of my particular situation as a shopper. My friend, a keen gardener, is always happy to receive the plants Growtanical sends her.

I highly recommend Growtanical. I wish we lived on the other side of the ocean so I could buy some plants from them myself. As an online shopper, I fully trust their inventory and their service, and will return to shop with them in the future.

13 May 2025
Rated 1 out of 5 stars

Order for Eunymus Golden

Order for Eunymus Golden
Came with vine Weevil grub in one plug Sent phototherapy plug plants Express ltd.. Phoned, left message. Sent email no reply.. stay clear unless you want VINE WEEVILS.
I will also contact Amazon who are delivering also inform APHA

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Real satisfaction

I haven't yet received my new order. But from my recent orders I'm really pleased with the delivery time the price and in the manner in which you pack the young plants .
Regards
Frank

24 April 2025

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