GSM Electrical Fife Ltd Reviews 54

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We chose GSM for our solar install as their projections looked the most realistic to us, and they were pretty conscientious about the details. When it came to installation the level of professionalism... See more

Rated 5 out of 5 stars

GSM have carried out a few jobs for us now. All their staff in the office and their electricians are helpful and pleasant and carry out their work in a professional manner. After contacting their offi... See more

Company replied

Rated 5 out of 5 stars

What a great team, knowledgeable, professional & very tidy! Can’t recommend them enough !

Rated 5 out of 5 stars

When choosing a PV panels and battery provider, GSM came highly recommended to us and after the complete process we pass on the same recommendation. From start to finish everything went smoothly and... See more

Company replied

Company details

  1. Electrician
  2. Electrical installation service
  3. Solar Energy Company

Written by the company

GSM Electrical carry out all electrical work in the domestic, commercial and renewables markets. We carry out domestic work in private and rental properties. We complete all types of commercial installations and maintenance. We are fully accredited to install solar PV, battery storage and EV charging points. Our friendly, fast, and efficient service is reliable and focuses on the highest standards, whilst maintaining customer satisfaction.


Contact info

4.8

Excellent

TrustScore 5 out of 5

54 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Solar install with professionalism

We chose GSM for our solar install as their projections looked the most realistic to us, and they were pretty conscientious about the details. When it came to installation the level of professionalism was very high. They weren't the cheapest option, but we're glad we chose them as they seemed to want to get things right the first time. We'd be happy to purchase from GSM again.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

An excellent all round service

An excellent all round service. From the application process of our solar panels, battery storage and EV charger to the installation and commissioning of the system we found the whole team at GSM Electrical to be extremely helpful and professional throughout. We would highly recommend

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service.

GSM have a new customer after the excellent prompt service I received yesterday.They were recommended with good reason by my property agency..I had endured 8 days of the relentless high pitched shrill bleep of new interconnected smoke alarms with dying batteries and had annoyed an entire block.The superb Marie in Reception despatched Electrician Malcolm and enthusiastic apprentice Stephen.Within an hour they had replaced a smoke alarm and put new batteries in the other two.They were professional, expert, kind, sympathetic, and concerned.It’s not yet Chrismas but we wanted a silent night!

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Returning customer

I have used this company a number of times. The reason that I’m a returning customer and why I’m happy to write this review is this: Reliability, competence and courtesy.
The costings are accurate and commutations are clear. What more could I ask for?

29 April 2025
Unprompted review
GSM Electrical Fife Ltd logo

Reply from GSM Electrical Fife Ltd

Thank you!

Rated 5 out of 5 stars

Thank you

Thank you. Great peace of mind with this team. From first contact to finished job - great professional service.

5 May 2025
Unprompted review
GSM Electrical Fife Ltd logo

Reply from GSM Electrical Fife Ltd

Thank you Ivy!

Rated 5 out of 5 stars

Solar panel & battery installation

GSM installed solar panels and battery storage at my home recently and from initial quote to installation I was really impressed with the professionalism of Greg and his team. Everything was clearly explained to me and I was kept informed at all times. I would be more than happy to use GSM for other electrical work in the future

11 April 2025
Unprompted review
GSM Electrical Fife Ltd logo

Reply from GSM Electrical Fife Ltd

Thank you Stuart!

Rated 5 out of 5 stars

Brillant Electrical company

From my first contact with Marie in their office to Reece giving a quote (I couldn't refuse), to electrician Jamie and his apprentice Arran doing the work, I have not been disappointed these guys are friendly, courteous and highly professional. I have no hesitation in recommending them. Super company.

11 April 2025
Unprompted review
GSM Electrical Fife Ltd logo

Reply from GSM Electrical Fife Ltd

Thank you Alyce!

Rated 5 out of 5 stars

Number 1 for PV panels and batteries

When choosing a PV panels and battery provider, GSM came highly recommended to us and after the complete process we pass on the same recommendation. From start to finish everything went smoothly and quickly with no pressure to buy. Everyone on the installation team was courteous, respectful of our property and hard working. Cable routing and equipment fitting were completed with the minimum of impact to the fabric of our house.
Thank you to all at GSM for a very successful project.

4 April 2025
Unprompted review
GSM Electrical Fife Ltd logo

Reply from GSM Electrical Fife Ltd

Thank you Melville!

Rated 5 out of 5 stars

Hive EV charger Install

I recently had a Hive EV charger installed by GSM Electrical, and I must say the service I received from start to finish was outstanding. The process began with a visit from their team to discuss my preferences and requirements for the charger installation. They took the time to understand exactly what I wanted and provided helpful advice to ensure the setup would meet my needs.

When it came to the installation itself, the team was incredibly professional, efficient, and meticulous. They completed the job quickly without compromising on quality, and the finish was neat and tidy, blending seamlessly with my property. I was particularly impressed with their attention to detail and the care they took to ensure everything was done to a high standard.

I also want to highlight the exceptional support I received from Lauren, the Operations Manager. She was incredibly responsive to my emails, answering my questions promptly and keeping me informed at every stage. Her professionalism and communication skills made the entire process smooth and stress-free.

Overall, I couldn’t be happier with the service provided by GSM Electrical. From the initial consultation to the final installation, they demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction. I highly recommend them to anyone considering an EV charger installation

4 December 2024
Unprompted review
GSM Electrical Fife Ltd logo

Reply from GSM Electrical Fife Ltd

Thank you Adeel!

Rated 5 out of 5 stars

Solar and battery installation

GSM installed a solar panel and battery system for us. Everything about our experience with them was absolutely outstanding. When we first sent an email enquiry in, the wonderful Lauren was on the phone to us within 10 minutes, and this set the tone for everything that followed. There was no hard sell when Greg came to discuss our requirements, and no pressure to sign a deal by a certain deadline. He just designed two systems that suited our needs and let us make our minds up in our own time. Once we decided to go with their proposal, it was just a week or so until installation began. Rory and the rest of the team were very friendly and respectful, and extremely efficient. Rory was also very knowledgeable and kept us clearly in the picture about everything. They completed the job in two days, even though the roofer called in sick. Throughout the process, Lauren was a pleasure to deal with, answering any questions very promptly and pleasantly. When the team found a leaking pipe in our eaves during the installation, they immediately got a plumber to come and check it out in case it had been caused by them. Even though it hadn’t, the company offered to make a payment towards the cost of the plumbing bill as a goodwill gesture. This really is going above and beyond. We will certainly be going straight to GSM for any future electrical work, and recommend them in the strongest terms to anyone looking to install solar or needing any other electrical work doing. They are literally the best trades company we’ve ever dealt with.

14 March 2025
Unprompted review
GSM Electrical Fife Ltd logo

Reply from GSM Electrical Fife Ltd

Thank you Kim!

Rated 5 out of 5 stars

Organised, friendly, helpful

Have used GSM for various jobs and always a great service. Office admin and electricians are organised, friendly and helpful.

3 March 2025
Unprompted review
GSM Electrical Fife Ltd logo

Reply from GSM Electrical Fife Ltd

Thank you Laura!

Rated 5 out of 5 stars

Additional solar battery installation

We commissioned GSM Electrical to upgrade our PV System by installing an additional battery.
It was great to see that the standards of superb service have been maintained throughout the company, from Lauren and her team in the office through to Rory and his team carrying out the installation.
The battery was delivered by Rexel Couriers just ahead of Rory arriving on site so even this was synchronised perfectly. Gary, the delivery driver, was helpful and friendly making sure the battery was left in a position that was handy for the installation but not in the way for us. First Class.
Rory and Harris arrived on time as usual and despite having to reconfigure the existing installation slightly to get the new battery where I preferred it, the new battery was positioned and commissioned in a couple of hours. This also included a firmware update of the existing battery.
As before the area was left clean and tidy.
I would continue to highly recommend this company if you are considering a solar panel installation.

21 February 2025
Unprompted review
GSM Electrical Fife Ltd logo

Reply from GSM Electrical Fife Ltd

Thank you!

Rated 5 out of 5 stars

GSM recently installed an EV charger at…

GSM recently installed an EV charger at our home, we have used them previously and they were our first choice for this work. The job was done quickly and professionally and we are delighted with the results. We would have no hesitation recommending them to others

28 January 2025
Unprompted review
GSM Electrical Fife Ltd logo

Reply from GSM Electrical Fife Ltd

Thank you!

Rated 5 out of 5 stars

Excellent Customer service

Used GSM for solar panels and a battery. Excellent customer service and advice from the whole team through out the process. Would recommend highly

10 February 2025
Unprompted review
GSM Electrical Fife Ltd logo

Reply from GSM Electrical Fife Ltd

Thank you, Michael!

Rated 5 out of 5 stars

A great company to deal with.

GSM team was superb to deal with. Lauren, Greg and Rory, who I had the pleasure to speak to, delivered great customer service. The installation of solar panels + battery went smoothly and completed within the timeframe agreed. I'll definitely contact them again for future requirements.

20 January 2025
Unprompted review
GSM Electrical Fife Ltd logo

Reply from GSM Electrical Fife Ltd

Thank you, Dom!

Rated 5 out of 5 stars

Solar Panel / Inverter / Battery Storage installation and commissioning.

We have just had a Solar Panel / Inverter /. Battery Storage system installed by GSM. We are returning customers and are very pleased with the work that has just been completed by GSM.

From project start to finish, the customer experience has been excellent- this includes: Initial Survey, Office Communications, Installation and testing of the works.

21 January 2025
Unprompted review
GSM Electrical Fife Ltd logo

Reply from GSM Electrical Fife Ltd

Thank you, Gordon!

Rated 5 out of 5 stars

4 spotlight units replaced

I needed 4 spotlight units replaced. Called, they came out checked what was needed and replaced them the same day. They provided a quote, sent the invoice when the work was done. Everything was very easy. Couldn't fault the service, communication or standard of work

8 January 2025
Unprompted review
GSM Electrical Fife Ltd logo

Reply from GSM Electrical Fife Ltd

Thank you Elaine!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look