GT Omega Reviews 

1,499
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 124 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their excellent build quality, sturdiness, and comfort, making them ideal for long-term sim racing. Many also highlight outstanding customer service, fast, reliable delivery, and reasonable prices offering great value. However, some customers faced significant delivery issues, such as invalid tracking, delays, lost items, or misdeliveries. A few people also reported dissatisfaction with customer service, noting a lack of phone support and difficulties resolving issues with faulty products. Additionally, a small number of reviewers mentioned minor product issues like manufacturing defects or parts breaking.

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting that many items are... See more

Quality

Users describe positive interactions with quality, with many reviewers highlighting the exceptional build... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising fast shipping, quick delivery, and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the customer service team as... See more

Price

Reviewers mention ambiguous feedback about price, with many praising the competitive and affordable pricing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I recently stumbled across the GT Omega website and thought I’d upgrade my DIY sim rig, I ended up purchasing a Prime Lite. The product is good, the service was good and delivery was fast. My only... See more

Rated 4 out of 5 stars

Great company and delivered on time with good communication about delivery. I bought the GT Omega Prime Lite and I was really impressed with the rig, Also comfortable even after a few hours of racing.... See more

Rated 5 out of 5 stars

What can I say about GT Omega? Well this is quite an easy one to be fair. From my own personal experience and from friends where I’ve said to them to purchase from GT Omega, I can speak for myse... See more

Rated 5 out of 5 stars

When needing answers to a questions the response received is in a timely manner, information needed is gained. From the items i've purchased they are fine, not without their issues but i'm mechanical... See more


Company details

  1. Gaming services

Written by the company

Founded in Scotland in 2009, GT Omega are a leading supplier of simulation racing equipment. Since establishing ourselves through sim racing, we have used our knowledge and expertise of racing ergonomics to successfully expand into the gaming furniture and accessories market. Our focus on accessibility and value for money has earned us a reputation as a trusted brand for any budget. We build on this trust through consistent efforts to improve our products and services, while keeping costs low.


Contact info

  • Craigmont Street 24, G20 9BT, Glasgow, United Kingdom

  • gtomega.co.uk

4.1

Great

TrustScore 4 out of 5

1k reviews

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4.1

All reviews

(1,499)

124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have the Apex Wheel Stand from GT…

I have the Apex Wheel Stand from GT Omega, it is sturdy, well built, easily adjustable and accommodates both my Thrustmaster TMX Wheel and my Simjack UT-P3-H3-DB Pedals despite neither being "officially" compatible. I just got the Caster Wheels for the wheel stand as it now weighs a ton due to the Simjack Pedals and their baseplate and now I can move it around as if it weighed a couple of pounds. I'll be ordering the Rear Seat Frame and RS12 Seat very soon.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

A great experience

The website was sleek and modern and they offered rewards which engaged you in the social media side. Overall, the whole experience was calm and progressive as you looked at all the products.

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Pricey But Worth It

Recently purchased keyboard and mouse tray add-on for my GT Omega classic wheel stand.
Really well made plates and comes with lots of nuts and bolts and basic tools to fit to your stand.
I used thumb screw bolts so I can easily loosen and tighten and change the angle of the trays both for when in use and for storage.
A little bit on the pricey side but I don't think there are any other options to purchase these those GT have you by the short n curlies lol.
I mainly use my stand with the Hori truck control system attached and play ETS 2 and ATS in VR . Really pleased with how this stand is making my driving experience that much easier.
I've purchased the uprights to help give the wheelstand a bit more rigidity and also the gaming chair wheel tray. Not sure if this will be long enough to hold the wheels of my chair but I'm hoping it will help stop the stand tipping towards me as the Hori Truck wheel is heavy and being on top of the stand makes it top heavy. It just about stays put most of the time but occasionally starts to tip towards me.
Overall, so far, very pleased with these products.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Very good

First-class products and very good service. The order arrived super packaged.
I will recommend GT Omega to others.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

I was referred to by a member of the…

I was referred to by a member of the affiliate team and was stuck between gt Zephyr or secret labs chair.

I decided to take the opportunity and git gt a chance and ordered the gt zephyr.

Item arrived in 2 separate dpd orders, was little hiccup with one item, but that's dpd fault not gt omega. Once all arrived I assembled the chair. I had the chair for 2 weeks but upon arrival the tilt mechanism was faulty, manufacture defect on the couter weight, was welding wonky causing a bad rocking sensation.

Overly I wasn't happy but David from operations reached out and wanted a photo of the defect item. Anyhow David sorted out a replacement tilt mechanism for me no extra cost, posted and since new mechanism arrived the gt omega zephyr chair is perfect.

Very comfortable 100% recommend even with few issues in the run up.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Gt Prime

Love this company have made a few orders including 2 cockpits, just finished building Gt Prime cockpit, superb quality and very stiff.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Purchased the Omega GT for my home…

Purchased the Omega GT for my home office and the additional neck a memory foam back rest and this was a must have for me, the chair is easy to setup by myself and so comfortable. Would recommend to anyone looking for a chair that you will spend 12hrs a day in,

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Company you can trust a 100%

Company you can trust a 100%.
The product is amazingly good and their customer service is very good. They respond quickly even when you had’nt order yet and of course after too. Everything has been well done.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

You can trust GT Omega

GT Omega offers superb quality products for all your sim racing needs. All my orders have been delivered fast and any e-mails answered within 24 hours or usually much less. Now the proud owner of a GT Omega Titan rig, Chase V2 bucket seat and this morning received a larger mount for when my new shifter and handbrake arrive. I'll be back for more add ons for sure. If you're on the fence, just pull the pin, you'll not regret it.

8 March 2025
Unprompted review
Rated 5 out of 5 stars

This chair is excellent

This chair is excellent - I had been looking for a replacement chair as I started a new job which means I am working from home a lot more - my housemate had brought a similar chair and after trying some others, this was by far the best. So I bought one! Easy to assemble and very comfortable.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Monitor mount refund

Pre ordered a monitor mount for a racing rig as they were sold out. Still not delivered but my requirements have changed since ordered it. Emailed gt omega no fuss acted very professionally and a quick refund. Perfect service

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Good delivery time and excellent…

Good delivery time and excellent customer support, package came with additional support in the corners to prevent damage, good to see they go the extra step, will definitely use them for all my sim needs in the future.

21 February 2025
Unprompted review

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