Excellent wallet & Exchange. Well done. I’ve used a number of digital wallets for this coin or that coin, and multi chain. This is one of the better ones so far. Pretty intuitive while at the same... See more
Company replied
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Excellent wallet & Exchange. Well done. I’ve used a number of digital wallets for this coin or that coin, and multi chain. This is one of the better ones so far. Pretty intuitive while at the same... See more
Company replied
Over the years I've seen a lot of issues come and go. New currencies not playing nice with exchanges, not fully functional, OS update introduced problems what have you, but Guarda support always did w... See more
Company replied
This is a wallet that goes above and beyond. I've always referred to Guarda as more than just a Crypto wallet but instead a hub to manage your digital finances. The customer service - which you won't... See more
Company replied
Was having trouble transferring a coin from my mobile app. Very frustrating. Contacted customer service and had a reply in no time, a resolution again in no time and several emails following up the... See more
Company replied
We offer our clients innovative cryptocurrency infrastructure solutions, which consist of a set of mobile applications and web-based services. With Guarda, you can choose the best solution that fits all your needs and requirements. If you prefer to manage your crypto coins on your mobile device we offer iOS and Android applications. With Guarda web-based services, you will be able to manage your cryptocurrency on any device you want, you’ll only need to have access to the Internet. Start your own guarded experience and stay in touch with our news!
Lisboa, Portugal
Replied to 90% of negative reviews
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I would like to point out the long-lasting problem with Cardano staking (I have been waiting for their solution for almost 6 months - still not done). the second thing is that Guarda was not included as a verifed wallet in Midnight airdop, which is a huge disapointment. But on the other hand I have to say that support team is very responsive

Reply from Guarda
Guarda wallet works with back-up files, my first thought was why they make it more complicated than other wallets.
Also I have problems with adding a reiceive address so at the moment 3 stars for the wallet and 5 stars for the support team.
So I give 4 stars.
The support -
To people who are new in crypto space, don't be sad they can not help you when you will lose your seed phrase.
Be happy, if they could give you your seed phrase they would own your coins...
Like I said I had some issues but the entire support team replied within one hour at my mails and does everything to find the cause.
They keep me updated even when I don't send a new mail so one of the best support teams I ever met.

Reply from Guarda
Guarda is one of the bests, perfect support team.they are available every time, Guarda also is very safe and very fast

Reply from Guarda
I have been using Guarda Wallet since 2021. To date, I have made more than thousands of transactions on various blockchains on Guarda Wallet without any problems, and I am very, very satisfied with other services such as exchanges and staking Coins on Guarda Wallet. thank you Guarda Wallet your Awesome <3

Reply from Guarda
Over the years I've seen a lot of issues come and go. New currencies not playing nice with exchanges, not fully functional, OS update introduced problems what have you, but Guarda support always did what they could and often we solved the issues asap. Just wanted people to know that after many years I'm still a happy customer and know for a fact the people at Guarda are on the level.

Reply from Guarda
Good app. Any issues I've ever had (mostly because I was new), have been resolved through the LiveChat.
Years ago, I had played around with crypto and opened multiple accounts on exchanges and hot wallets. Guarda was one of those wallets. Fast forward to around 2024-ish, I decided to download it again. Lo and behold, I still had coins in my wallet that I had completely forgotten about. That was enough for me to get settled back in with them.

Reply from Guarda
Great quick support provided. The Guarda app itself has some issues but their support solved my issues swiftly.

Reply from Guarda
Their response to the exchange problem was immediate, after clarification as to what the problem was, I was reassured the developers would resolve it as soon as possible.
Issue sorted within a day.

Reply from Guarda
Very good job on seal coating always on time done mine 4 years always great job

Reply from Guarda
The support is superb, this is not just a review out of influence but out of experience.
Very caring team
I recommend them 100%

Reply from Guarda
wow :) Quick transfer AVAX between #Mercuryo and #Guarda wallet 🙌🏻👆#AVAX

Reply from Guarda
I am using Guarda wallet last 4 years and yesterday I faced problem with exchange for the first time.
Once I contacted support via telegram I received immediate answer, they kept all their promises including "we will find out details and come back in 15 minutes". The process was clear and I am absolutely happy with the result.

Reply from Guarda
Excellent wallet & Exchange. Well done. I’ve used a number of digital wallets for this coin or that coin, and multi chain. This is one of the better ones so far. Pretty intuitive while at the same time incorporating multi-chain swaps and exchanges (bridging) fairly transparently. Minimal fee’s to boot. A nice touch with the hierarchical structure of main net coin(s) and then subnet coin(s) below.

Reply from Guarda
This is a wallet that goes above and beyond. I've always referred to Guarda as more than just a Crypto wallet but instead a hub to manage your digital finances. The customer service - which you won't require regularly - have response times like no other wallet I've ever dealt with. A true, home-grown, masterpiece of modern finance.

Reply from Guarda
Guarda support is very prompt in answering queries in a professional manner. They have helped with a few difficult problems in the past.

Reply from Guarda
Guarda always has been a trustworthy experience for storing and transferring various cryptocurrencies over the years. Great wallet 5/5

Reply from Guarda
Ridicullous Service , Trx transfers cost 0.1 trx equals to less than a cent , the charge 35 cents bullshit

Reply from Guarda
This app works well but won't let me send my full balance amount in one trade! Have to send in increments of 5, 10, 20, 25. Its super annoying!

Reply from Guarda
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