I bought a Monark acoustic guitar from Guitar Fabrik in October 2025, which I received. On playing it, I found it difficult to keep in tune and got in contact with customer services, who replied and a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Let's get the negative thing out of the way. Shipping and delivery was troublesome due to customers and duties and paperwork. Thanks, Brexit. But that aside, I'm really happy with my bass k... See more
I bought this kit as a complete novice although it said it was for an intermediate stage builder, but I thought I'd have a go. Mistakes were made, but that was part of my learning curve. The kit I cou... See more
Ordered on March 2 , still not received anything. Contacted info at Guitar Fabric who said they would let me know five days ago and sadly no reply ,no contact, and the tracking is useless. Updated... See more
Company replied
Company details
- Guitar Shop
- also in
- DIY Store
Written by the company
Welcome to The Guitar Fabrik, your go-to destination to build your own electric guitars and get access to best quality custom guitars. We provide high quality DIY Guitar Kits and Bass Kits, premium tonewoods, customisation, luthier tools and products related to guitar paint & decoration such as guitar skin and headstock decals. With hundreds of products related to guitar building it is the best place to start or continue your journey into the guitar build and customisation world : More than 80 guitar kits and bass style | 100s of Guitar Paint products | 80+ custom guitar skin | a selection of custom headstock decals | 30+ Luthier tools | Various customisation possiblity. At The Guitar Fabrik, we don't just stop at providing materials; we offer expert services to paint and assemble your kit according to your preferences to make sure you will create the best guitar within your whole collections!
Contact info
64 Nile Street, N1 7SR, London, United Kingdom
- +447904470746
- info@theguitarfabrik.com
- guitarkitfabric.com
4.4
Excellent
368 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
jaguar guitar kit woes
I bought a jaguar guitar kit and have to say it offers poor value for money with a number of serious issues to overcome to complete it .
12 November 2022
Unprompted review
Reply from The Guitar Fabrik
hi,
Sorry for the issues mentioned. We tried to locate your order in our data but could not find much. If you could please contact us with your order number to info@guitarkitfabric.com then we can assist you better with your guitar. Thank you!
Everything was in good condition…
Everything was in good condition although the screws were cheap metal and got stripped too easily everything else was great
7 November 2022
A great kit
A beautiful piece of spalted wood on a solid and complete kit which arrived 5 days after it was ordered.
Can't wait to see and play the finished project.
4 November 2022
Great customer service
Customer service was great and responsive with the issue that I had. Great options to resolve this issue too.
2 November 2022
The kit came very fast
The kit came very fast, and in great condition. The wood was beautiful and everything came well.
20 October 2022
Delivery was fast
Delivery was fast, about one week to the US. The guitar was well packaged and all components looked good. I have ordered many kits from various companies and this was among one of my best experiences. I plan to purchase products in the future from Guitar Kit Fabric. Can't wait to start the build.
28 September 2022
UPDATE TO 2-STAR REVIEW
My first review (Jason Worth, USA) was only a 2-star. But the company worked with me, sending me photos of replacement bodies and necks until I was happy. This is above and beyond for a company like this. They outdid themselves in doing a 2-night FedEx shipment of the new body/neck (Firebird style) and I received it in less than 48hrs. I am incredibly surprised that Customer Service (Eloane) went to all that trouble just for a guitar kit of lower costs. The rest is up to me to make this awesome. But I will absolutely be buying all future kits as the fretwork is far and about SOLO, and Fretwire, and direct-from-China kits. Awesome. And THANK YOU!
9 September 2022
Unprompted review
Great company
Great company. Every time I order it’s fast and product is in excellent condition
27 August 2022
I also ordered a firebird body and neck…
I also ordered a firebird body and neck I'm wondering if I placed it right I never received a conformation or
email about the order and never received the items could you tell me if i have an order pending If so when will it arrive than you
22 August 2022
Reply from The Guitar Fabrik
Hi, we just send you an email regarding this specific order(and we have send you a total of 3 emails like 10-15 days ago) . Please check your email, maybe your spam as well... We will also try to contact you by phone text. Also please email us at info@guitarkitfabric.com. We were waiting for a confirmation of your last order as our system has define it as "unusual order". So sorry for that! Thank you
Great Ukulele kit!
Amazing value for the money. I have just changed the strings and I have now a ukulele playing very well with a great sound and with my own design. Great business indeed.
15 August 2022
Unprompted review
awesome
awesome delivery time, package in good condition, i'll definitely use this store again.
4 August 2022
Decent value
Guitar kit received faster than expected. Neck scarf joint was not secure, had to re-glue. Everything else looks fine.
28 July 2022
Recommend!!
26 July 2022
Unprompted review
Very fast delivery and wonderful product
7 July 2022
First off
First off, I was never informed that it shipped. Overall It was a good kit. It had all the parts. Material was good but there were a couple of scratches in the body that had to be sanded out. The pickups are microphonic did not know this but they sound good. Directions were adequate. The neck is comfortable, but the nut had to be sanded down. Very well balanced. Would recommend.
6 July 2022
This kit is well done
This kit is well done. Love the wood and fretwork. Neck fit is perfect! Received the kit in two days after purchase! I will definitely be checking out their other kits.
27 June 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.