I had some issues because I received a used key. After contacting support and exchanging a few emails, everything was resolved. Now i'm happy Win11Pro (activated) user.
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I had some issues with my Microsoft Office 365 key. After contacting support and exchanging a few messages, everything was resolved. Now I’m a happy Microsoft Office 365 user.
Company replied
I have been using your guy’s services for about 20 years now since FF11.(when it was The POWERLEVEL) It’s ALWAYS been good, with assistance in handling issues in a timely manner, but these last few in... See more
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I used Google Translate because I don't know English. They helped me with a problem I had at 4 a.m. and resolved it very quickly; I recommend buying their products—they are super reliable and atten... See more
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Company details
About GVGMALL.com
Written by the company
What is GVGMall.com?
GVGMall.com is an online platform for digital products, offers PC and video game codes, also software license codes including operating system Windows10 pro, Windows 11 CDKeys, windows 11 home, Windows10 home etc. and office software office2021 pro, office 2019 pro, office 2016 etc., also supoort multilingual in the site. Buy Windows 11 pro key, choose genuine GVGMall！
GVGMall.com is established in May 2017. The team behind GVGMall.com has over 8 years of combined industry experience who have taken their passion for games and created a truly innovative service that puts users first.
Customer Support
Our customer service team is always customer-centric and committed to providing an excellent support experience. No matter when and where, our professional team is ready to provide you with 24-hour assistance to ensure you get a smooth and worry-free service experience. Whether answering questions, handling problems or providing personalized suggestions, we always stand at your perspective and become your trusted partner, so that you can feel our professionalism and sincerity in every interaction.
Make purchasing simple
We are committed to making it easier and more efficient for you to purchase your favorite games or software. When you purchase a game or software on our platform, you will immediately get a unique key in your account or receive an email with a unique key, allowing you to easily activate and start playing. We provide clear redemption guides for each platform to ensure that you can complete the operation without any worries. All products are digital, which not only greatly shortens the delivery time, but also makes your purchase experience more environmentally friendly and sustainable. By simplifying the purchase process, we let you focus on the game or software itself and enjoy the fun faster.
Is GVGMall.com legit?
We are a trusted and established company with a solid reputation for delivering top-quality games and software services. With over one million satisfied customers, we have built a strong track record of reliability and exceptional customer support.
Recently, some unscrupulous merchants in the market have pretended to be the gvgmall brand and sold substandard products, which has affected us and users. Make sure you shop at the trustworthy and genuine GVGMALL.com.
Contact info
United States
- service@gvgmall.com、market@gvgmall.com
- gvgmall.com
Windows 11 Pro Key $27 on Gvgmall.com
4.2
Great
1k reviews
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Replied to 91% of negative reviews
Typically replies within 48 hours
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Reply from GVGMALL.com
Thank you for your kind review! We wish you happiness and all the best.
Reply from GVGMALL.com
Thank you for your kind review! We wish you happiness and all the best.
Reply from GVGMALL.com
Thank you for your kind review! We wish you happiness and all the best.
Key Windows 11 Enterprise LTSC is not OEM
I bought a Windows 11 Enterprise LTSC 2024 CD Key Global, this key works fine, but I see that the key is VOLUME MAK and not OEM (ejecuting slmgr /dli). I came for a video by sfdx show where he mentioned that the key is OEM.
The live chat mentioned ¨We did not mention that this was an OEM key¨ but neither you say that the key was VOLUME MAK, on purchase page not shows this detail. I need a key OEM please.
24 January 2026
Unprompted review
Reply from GVGMALL.com
I'm sorry to hear about the issue with your order, but rest assured, we are committed to resolving problems for each and every one of our customers. We aim to address your concern as quickly as possible and have already reached out to you via email. Additionally, our WhatsApp service offers faster support. You can contact us at: +86 13035487129. We look forward to your reply and are dedicated to providing you with the best possible service.
The customer service was fantastic
The customer service was fantastic. There was an issue with my order and they resolved it within 5 minutes. I was expecting to have to wait at least a day or two to hear back from them and/or have to go through a long back and forth explaining the issues and validating the order, etc. Great service!
23 January 2026
Unprompted review
Reply from GVGMALL.com
We are thrilled to receive your lovely review! Thank you for taking the time to share your experience. Wishing you a wonderful day ahead, and we hope to serve you again soon!
windows11 key
I bought a windows11 activation key and the support was very very efficient and fast. WP gvgmall
21 January 2026
Unprompted review
Reply from GVGMALL.com
Thank you so much for your positive feedback! We're truly happy to have been able to assist you. Wishing you all the best and continued success!
I bought some licenses and I had…
I bought some licenses and I had problems and delays for the transaction to be effective, but after I was able to talk to them, they were very kind and solved the problem. I've never had a problem before, but they were very diligent in fixing it. I totally recommend them.
14 January 2026
Unprompted review
Reply from GVGMALL.com
We are thrilled to receive your lovely review! Thank you for taking the time to share your experience. Wishing you a wonderful day ahead, and we hope to serve you again soon!
So I bought a code for win 11 pro
So I bought a code for win 11 pro, the code wasn't working but the technical support team help me to replace it, quickly and without issues, awesome website
13 January 2026
Unprompted review
Reply from GVGMALL.com
I've passed your compliments on to our customer service department, and they were very happy to receive your feedback. We will continue to strive to improve ourselves and provide even better service to more users in the future.
Reply from GVGMALL.com
We are thrilled to receive your lovely review! Thank you for taking the time to share your experience. Wishing you a wonderful day ahead！
Great Customer Service
Easy purchase process.
However, I had an issue with the provided key. I contacted their support and issue was quickly resolved (user error), Support was friendly and responded quickly to address my problem.
I would purchase from them again.
8 January 2026
Unprompted review
Reply from GVGMALL.com
Thank you so much for your positive feedback! We're truly happy to have been able to assist you. Wishing you all the best and continued success!
The transaction was flawless
The transaction was flawless, fast, and problem-free. The Windows 10 code works. I give it 6 stars. This is how online stores should operate.
1 January 2026
Reply from GVGMALL.com
We are thrilled to receive your lovely review! Thank you for taking the time to share your experience. Wishing you a wonderful day ahead, and we hope to serve you again soon!
Everithing alright
1 January 2026
Reply from GVGMALL.com
Thank you for your kind review! We wish you happiness and all the best.
Reply from GVGMALL.com
Thank you for your kind review! We wish you happiness and all the best.
Reply from GVGMALL.com
I’m truly sorry to hear about your unsatisfactory shopping experience. To help resolve this as quickly as possible, could you please share your order number with me? I will personally coordinate with our customer service team to look into the issue and reach out to you directly.Alternatively, you can contact us via email service@gvgmall.com
SCAM ALERT
SCAM ALERT: Keys are revoked after 6 months!
Texto: "Stay away! I bought an Office 2019 key that worked initially, but as soon as I had to reinstall it on the same PC, the key showed as 'Blocked' by Microsoft. When I contacted support, they told me they only offer a 6-month warranty. A lifetime license should not expire. This means they are selling overused or illegal volume keys that Microsoft eventually bans. Total waste of money. They will try to sell you another key with a 'discount' instead of fixing their defective product. Fraudulent business!"
22 December 2025
Unprompted review
Reply from GVGMALL.com
Hello Rafael,
We’re sorry to hear about your experience, but we’d like to clarify an important technical point to avoid misunderstanding.
The Office 2019 key you purchased is a non-account-bound activation key, as clearly stated on the product page. This type of license is designed for one-time activation on a single system installation.
If the operating system or Office is reinstalled, the same key cannot be reused, which may cause Microsoft to display a “blocked” or “already used” message.
This behavior does not mean the key expired or was revoked after 6 months, nor does it indicate illegal or banned software. It is a licensing limitation of non-bound activation keys, not a defect of the product.
Regarding warranty:
Our warranty covers activation issues at first use, and when contacted within the warranty period, our support team always offers appropriate solutions, including assistance or replacement options where applicable.
If you’d like us to review your case again or explain available options, please contact our support team directly.
Best regards,
GVGMall.com Supporting Team
Reply from GVGMALL.com
Thank you for your kinds words and happy every day!
Was a great site until it wasnt
Was a great site until it wasnt. Bought a windows 11 key and it didnt work. I messaged them expecting the good service Ive gotten in the past but instead they removed the purchase order from my list of purchase orders so I cant see my order number or the key anymore and then asked me for my order number?! They still have not refunded my money or given me a working key. Good luck to you but I would steer clear. I have spent around $400 on windows keys here it makes me sad.
12 December 2025
Unprompted review
Reply from GVGMALL.com
Hi Erik,
We’re truly sorry to hear about this experience, and we completely understand your frustration—especially as a long-time customer who has trusted us before.
Please rest assured that we would never intentionally remove an order to avoid responsibility. In some cases, orders may not display correctly due to account login issues or system synchronization, but the order record is still in our system.
To resolve this as quickly as possible, we’re more than happy to:
Help you log in and locate the order, and provide a replacement Windows 11 key.
We sincerely apologize for the inconvenience this has caused and truly value the support you’ve shown us over time.
We have sent a new code to your email.
Thank you for bringing this to our attention, and we hope to make this right for you.
Best regards,
GVGMall supporting team
Just bought ms win 11 pro key and find out that
I had some issues because I received a used key. After contacting support and exchanging a few emails, everything was resolved. Now i'm happy Win11Pro (activated) user.
12 December 2025
Unprompted review
Reply from GVGMALL.com
I apologize that your shopping experience was less than perfect. We do not sell used keys, and the issue might have occurred due to a delay in system updates between inventory checks. Regardless of the reason, this was our oversight, and we will do our best to resolve it promptly. Thank you once again for your valuable feedback.
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